• aHappyDeal

aHappyDeal

Overview

aHappyDeal has a rating of 2.9 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about aHappyDeal most frequently mention customer service, tracking number, and cell phone problems. aHappyDeal ranks 30th among Wholesale sites.

  • Service
    6
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    3
6
See all photos

What reviewers want you to know

Positive highlights

  • Although customer service has some language issues, they try their best to help out any issues encountered.

Critical highlights

  • Then today I was told to go check my post office using the same tracking number, it "may have gotten lost in the mail".
  • Very poor English and they were unable to track my original order number.
How would you rate aHappyDeal?
Top Positive Review

“I have told this website to all my friends”

Petey W.
3/18/14

I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.

Top Critical Review

“Scammers! Bogus company”

Jo P.
7/13/21

I ordered a product about 3 months ago, and never received it. They send the odd reply back and it's always from a ‘Lucy', and always the same wording in the letter. Saying that a tracking number will come soon and then it will be 3-5 weeks after that!? When ordering it said 3-5 DAYS. I have asked for a refund and not had any reply, then they message to say it's been shipped out. That was 6 weeks ago and I still have not received ANYTHING. Not even a reply, nothing. It's a huge SCAM! They are con artists. Stay away guys

Reviews (461)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) post office (11) order number (17)
Thumbnail of user jop154
1 review
0 helpful votes
July 13th, 2021

I ordered a product about 3 months ago, and never received it. They send the odd reply back and it's always from a ‘Lucy', and always the same wording in the letter. Saying that a tracking number will come soon and then it will be 3-5 weeks after that!? When ordering it said 3-5 DAYS. I have asked for a refund and not had any reply, then they message to say it's been shipped out. That was 6 weeks ago and I still have not received ANYTHING. Not even a reply, nothing. It's a huge SCAM! They are con artists. Stay away guys

Thumbnail of user pamelal1328
1 review
0 helpful votes
December 12th, 2022
Verified purchase

I ordered some winter yoga pants and while I did get them, it appeared they sent a child size and not an adult size. When I tried to exchange it, they wouldn't exchange it and would not offer a return. DONT WASTE YOUR MONEY HERE.

Tip for consumers:
Don’t use this site!

Products used:
Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesa1209
1 review
2 helpful votes
July 23rd, 2020

You have to be nuts to buy anything from this scam business. I was one of the nuts. You order one thing & they send you something else then tell you to ship it back at your cost.Don`t know what PAYPAL can do but am going to find out.

Thumbnail of user fp25
1 review
0 helpful votes
July 22nd, 2019

Even one star is too much for this company. Please do not order from these people or your money is gone. I ordered an item back in May and it still hasn't arrived. There is no response on follow up emails.

Thumbnail of user peteyw
1 review
0 helpful votes
March 18th, 2014

I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.

Thumbnail of user scottm123
1 review
2 helpful votes
January 24th, 2019

Never received my stuff. Never! Emailed several times. Keep getting told the same story... Wait 7-10 more days. Saw the ad on Face Book.

Thumbnail of user jillh167
1 review
0 helpful votes
March 3rd, 2019

THIS IS YOUR WARNING! DO NOT CONDUCT BUSINESS WITH THIS COMPANY! THEY ARE A FRAUD! I ordered a product on 1-6-19 and still have not received as of 3-3-19. I have emailed numerous times with absolutely no response. They will be provide you with an order number and a tracking number for your shipment. THIEFS!

Thumbnail of user madonnac4
2 reviews
0 helpful votes
May 12th, 2020

Hello All,

I ordered for a tablet PC and USB keyboard on June 02,2013. They charged me AUD 120 but never shipped the commodities. When I followed up in the month of September 2013 they say that they shipped the items. In addition to that they are now asking USD 60 for reshipping. I already paid for the shipping cost. How many days will they survive by cheating innocent and humble customers? Is there no law to stop their illicit business? Please be careful.

Prabhat Sen
September 09,2013

Thumbnail of user davisv11
5 reviews
3 helpful votes
June 15th, 2019

Keine Antwort auf Reklamation, keine Reaktion auf eBay Beschwerde. Neuware nach 5 Monaten Schrott. Anfänglich positive Bewertung wird von eBay nicht gelöscht.

Thumbnail of user daler62
1 review
2 helpful votes
October 26th, 2017

Ordered an item from Walmart supplied by this vendor. Item was advertised as a set and pictured that way as well. Received one item and was told by vendor that's the way it comes as indicated on the box that I received and not the item as pictured on Walmart's site. Efforts to resolve were fruitless and I was told that I would have to pay to return the item. Classic case of false advertising and poor customer service.

Thumbnail of user maryf27
1 review
0 helpful votes
September 24th, 2013

I have purchased three items from this site in the past one month and when recommended the site to my sister who also purchased a phone tablet from them.

I do not like the fact that they charge you for shipping and the order still gets to you the same time free shipping orders from other China online stores get to you. But DHL orders do get there within 4-5 days of shipping.

There products are comperably priced. I will do business with them again, however.

Thumbnail of user lilyk3
Ahappydeal R. – aHappyDeal Rep

Thank you for taking your time to write your review. We really appreciate the feedback.
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.
Could you tell me your order no or Email address so that we could help to check your order and solve the problem.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thumbnail of user ruin
1 review
0 helpful votes
December 25th, 2012

I have to tell you my story with this site.

I was looking for a smartphone and the best price i found was in this site.

Made the buy, paid with paypal, and put a question in their suport center, where they promissed to answer in 24 hours.

Then i look for reviews of ahappydeal.com site and found this site. I became realy nervous with the comments. More than 24 hours later (but less than 2 days) i've got a answer for my question. But... was like a machine answering... and did not answer my doubts. Annoying...

Waited 4 days to see if my buy was shipped. After that time, i ask in their facebook page what's happening with my order. I have to say that the communication in their facebook page does work. They told me my item was out of stock and i understand that. What i don't understand is why i don't get that information in the site...

5 days after, i ask for a refund in the site, telling them i knew it the item was out of stock. LESS than 24 hours later, i did get my refund.

So... i cannot rate this site bad. The refund worked with me (because of paypal? Don't know...). And i do believe the item was out of stock. The only thing i didn't like was the communication thru the site.

Thumbnail of user gennaros
3 reviews
5 helpful votes
October 6th, 2015

I ordered a tablet and other accessories on September 14, to date I have not received anything and you do not respond more tickets.
First they say that making a partial shipment, then tell me to wait for the tablet to be provided by the manufacturer (on the site was listed in stock), the tacking of the partial shipment is stopped from September 22.
I made a complaint to pay pal.
I suggest you do not order from this seller.

Thumbnail of user georgiosl
1 review
1 helpful vote
June 18th, 2017

I bought a cellphone from them for 200= $300, took 74 days to arrive and it wasn't working. I returned it and they only refund me 90. Don't waste your money and time.

Thumbnail of user susanh191
1 review
6 helpful votes
September 16th, 2016

Delivery was super slow. They were quick to respond when I threatened to withhold my PayPal payment for a product that had been in the "shipping" process for WEEKS. I had filed an incident report with PayPal so I guess that got their attention. So I FINALLY received the merchandise to find it cheaply made and ridiculously small even though I ordered it TWO SIZES larger based on my experience with other sellers like this. So I went to contact them and the e-mail was returned undeliverable. Shameful and I would NEVER buy from or even think of recommending them ever again. $15 lesson learned.

Thumbnail of user tanyam50
1 review
5 helpful votes
November 9th, 2017

I purchased two smart watches from Happy Deals as gifts. Both stopped working. I returned the second one in August and till today I have not received my refund. I have contacted happy deals over 20 times and they were always confused about the situation. I have emailed numerous times and was told that they did not receive my watch. Upon calling yet again I requested that they check, they had it there all along! I was promised a refund and am still waiting. Every time I call to find out I'm given promises that it will be done the very same day. 3 months have gone and still nothing. I have spent more airtime calling these unprofessional people than the actual refund. I have requested to speak to the manager but my email was just ignored.
Never buy from this company!

The customer service is sickening!

Thumbnail of user jozefc
1 review
0 helpful votes
October 5th, 2013

Hello
I have excellent experience with aHappydeal. I want to thank for quickly and efficiently solve the problem with a faulty phone. Order n. D**************
I'll definitely buy the next product too in aHappydeal.
I encourage aHappydeal as reliable seller.
Thank you
Jozef, Slovakia

Thumbnail of user nelsong7
1 review
1 helpful vote
November 6th, 2013

I see a lot of negative review here and I want to say that I bought from ahappydeal 4 times now and never had a bad experience. Will I say that they are the best wholesale site from China? No, I won't. But they always sent what I asked for. Never had problems with their customer's service. They have this points systems that allows you to have a discount for your next buy. So, the last time I used my points to ask for expedite shipping and everything arrived more than a week faster than usual. Does previous orders arrived on time? I don't recall and I don't mind (I know, that's me). I am placing an order from a wholesale shop in China who sell watches for $2 and Android phone for $40. Who cares if they take 25 days to get here instead of 20? Probably you do and that's why you wrote a negative review, but I don't and that's why I put a positive one. I sometimes buy stuff from the US that take longer than 20 days to get north of the border...

Al in all, not a bad site and I will keep on buying from them.

Thumbnail of user lisap159
3 reviews
6 helpful votes
May 10th, 2016

WARNING!
ahappydeal.com, gearbest.com, everbuying.com, everbuying.net are all the same company. I am pretty sure they have paid people to post the positive reviews, they only allow positive or relatively neutral reviews posted on their site. They sell cheap, more often then not, faulty merchandise. When you have a problem with it (an you will) they will break the law and not take it back despite UK law now stating it is required for online retailers to take returns without even needing a reason for any online purchases within the first 14 days of receiving the goods. They instead offer only store credit so you can buy more of their cheap goods. If you insist on returning it they will make you pay to ship all the way back to China. So basically if you order from them you'll end up losing money and more importantly lots of time from your life.

Thumbnail of user rayd9
1 review
1 helpful vote
December 10th, 2013

Howdy!

Been ordering from this web site for the last 2 months now after discovering some products available from this web site that I was looking for deals on. Mostly started looking into LED light bulbs and this site came up in many various searches. Then I started exploring, finding inexpensive Android based phones, battery packs, WiFi products and other interesting gadgets. So lets looks at a couple of communication challenges:
A product on the web site shows as being "In Stock" so you add it and order it. Then a few days later, I get an Email saying it is Out of Stock. Yup, happened to many other reviews on here. Eventually found another replacement product so got that instead. Still, it delayed shipping items out. Still have an open case regarding a common cheap phone that I am trying to get a replacement with.

Next is product quality. For the items received, they are generally reasonable quality, not name brand, and no 'fake' knock-off or counterfeit items. The Android phone I got works reasonably well for a dual-core and eats a battery charge just like other Android phones. It's like a no-name phone. It works fine with dual-sim cards in it but because of that, it's extra battery drain to run 2 cell phone connects instead of 1. Battery power packs are another interest and so far those seem to be reasonable. Still need to do a real world test with them.

Anyhow, seems that for items sent over, often best to stick to known accessories that do a specific job, like a cable to go from DVI to HDMI. Be careful with cheap phones, since the memory is way too low to be of use for installing apps, so, a phone just to use as a phone is for for $50, but if you are a power smartphone user, then go for the ones $150 and up. GPS also is on-par with other brand name Android phones that still need Internet access for A-GPS to even work properly.

Hope this advice helps!
- Bungee

Thumbnail of user lilyk3
Ahappydeal R. – aHappyDeal Rep

Dear Rae D.

Thank you so much for your important feedback. We are always very grateful to hear... from our customers.

Please contact us, we will help to solve the problem.

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Lucy
Ahappydeal Service
aftersale01@ahappydeal.com

Thumbnail of user paulg163
1 review
2 helpful votes
January 12th, 2017

I bought Blackview Alife phone about 9 months ago, not working now, I contacted them now x2 and no answer.
Complete waste of money and waste of time with these Chinese companies.
Will never buy again from them.
Buy locally and see what you are actually buying.

Thumbnail of user davidr73
1 review
1 helpful vote
November 6th, 2013

Overall, I was quite satisfied with my purchase from this site. I ordered a n9600 Android Phablet on 10/24/13 and it arrived via DHL on 10/31/13. Although the phone was listed as "Ships in 24 hrs", it took an extra 4-5 days for the processing to be completed. Aside from the extra time it took for processing, the phone arrived in a timely manner.

I am very satisfied with the overall quality and build of the phone, especially for the price! I will certainly look to purchase another phone from ahappydeal.com in the future and I definitely recommend to others (who aren't looking to break the bank) to do the same!

Thumbnail of user chriss192
2 reviews
2 helpful votes
August 15th, 2014

I ordered an Android phone which seems almost identical to a Samsung. It cost 30 pounds and It has been used for months without any problem at all. O. k., so there was 12 pounds to pay the post office for some import tax. The camera is not that good at 3 mp but hey 30 pounds for an all singing all dancing 5inch screen smart phone. Amazing. The latest ones are probably even better

Service
Value
Shipping
Thumbnail of user andrewf51
11 reviews
64 helpful votes
October 24th, 2015

Everbuying is bad as well. I placed an order close to three weeks ago from them and still have no Idea as to when I will get it. But I did go through Pay Pal so I'm hoping I can at least get my money back. I wish I had did a review search on these people before I purchased. Some of these sites look professional but they operate like scam sites.

Tip for consumers:
The only advise I can give for using Everbuying.com is please don't.
I finally got m y money back from these people- thanks to Paypal.
Dealing with China as a whole, can be bad business unless you use something like Paypal. Some of them have websites set up that looks really professinonal but are totally scam sites. I'm not say all are bad. I'm only saying be careful when dealing with anyone outside the USA. And if you do a wire transfer don't use "Western Union" unless your sure of whom you'r

Service
Value
Shipping
Returns
Quality
Thumbnail of user genen3
1 review
2 helpful votes
February 19th, 2014

Ordered a U.S. $350 phone that was "in stock" only to be told 33 days after ordering (and being in constant correspondence trying in vain to get is shipped to another address but thats another saga in itself) that it was "out of stock"! This meant that if I had not have asked for paypal refund, I would have been waiting a total of 4 months for the phone to arrive. BE WARNED STAY AWAY! Online Service is shocking, they do not understand English properly!

Thumbnail of user lilyk3
Ahappydeal R. – aHappyDeal Rep

Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.

If you can tell me your order number or e-mail address, i will appreciate.We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.The information on our website update a bit slowly. And some items on our website sale so hot that they are out of stock when you place the order. We have notice this problem and we are trying our best to improve the situation. We hope we can provide our customers a better service in the near future.

We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.

Erica
Ahappydeal Service
aftersale01@ahappydeal.com

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From the business

aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.

Company Representative

Thumbnail of user lilyk3
Ahappydeal R.

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2.9
461 reviews
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