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Here’s what consumers have asked with answers from Agoda staff and previous consumers.
I didn't know that? I have had the best deals from them and I find them very helpful.
I don't bother making lists just search for where I am going and select the best deal for at least 1 mth before its needed and keep track of prices
You maybtry the resort website http://thecliffresort.com.vn and check the payment method. I got a better rate thru agoda, so did not contact the resort directly. The photos in agoda and resort web truly reflect the rooms and facility. http://thecliffresort.com.vn
Janice depends on the hotel most want to use the credit card given for security due to fraud so check with the hotel first befor your husband becomes distraught
It was my understanding that you receive points according to the amount of money you spend on reservations, not on writing reviews.
Hi Marlon, You have to register to Agoda affiliation program, you will see all the history about your Agoda purchase and points. I use Agda very often, and I have already enjoyed a couple of weekends for free redeeming my points. Of course when booking cheap hotels you get a few points only, so it will take time till you can get full benefits from it. It's a great way to keep customers with them, they are very smart.
I usually use my mobile phone to show the voucher, bbut most times hotels are not even bothered to see it as they have your name on file.
Ask your bank for a copy of the statement if you dont have one but a valid id would be handy if the hotel/motel do not allow then give them the flick and sue them
Well, you probably need to call the customer service online or send them email from Agoda to get a reply. I feel that it was in vain to look for any help or compensation once your reservation has been done. Even the you overlooked some tricky information, Agoda will completely ignore what you said and push the blame to the hotel/property or the users. That is how I feel after trying so sort our the issue. Once a mistake is made, we probably can only eat it. Never expect they will admit any misinformation on line.
