• Advansys

Overview

Advansys has a rating of 3.74 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Advansys most frequently mention account manager. Advansys ranks 29th among Ecommerce Tools sites.

  • Service
    11
  • Value
    11
  • Shipping
    8
  • Returns
    8
  • Quality
    11
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What reviewers want you to know

Positive highlights

  • After the project was signed off I was assigned an account manager who was excellent.

Critical highlights

No critical highlights yet

How would you rate Advansys?
Top Positive Review

“Delighted with the outcome”

Neil N.
6/21/19

We contacted Advansys as we felt our existing website solution didn't match our expectations and certainly didn't reflect our product standards. After an initial consultation, a plan was formulated and we moved forward with the new site. Advansys delivered on their promise of providing us with a website that matched our expectations, we're delighted with the outcome. Now the site is live, they are doing our SEO campaign for us and I'm just as confident that this will be carried out with the same professionalism and expertise.

Top Critical Review

“Advansys will ruin your company and waste your time, do not care for their customers at all”

L F.
1/8/21

Extremely high charges. Hidden charges added on after you've already signed up. High monthly ongoing charges. Find a company that actually cares for their customers. Wish I had read all the reviews online before signing up with them.

Reviews (27)

Rating

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Reviews that mention popular keywords

account manager (5)
Thumbnail of user neiln30
1 review
5 helpful votes
June 21st, 2019

We contacted Advansys as we felt our existing website solution didn't match our expectations and certainly didn't reflect our product standards. After an initial consultation, a plan was formulated and we moved forward with the new site. Advansys delivered on their promise of providing us with a website that matched our expectations, we're delighted with the outcome. Now the site is live, they are doing our SEO campaign for us and I'm just as confident that this will be carried out with the same professionalism and expertise.

Thumbnail of user jamesd126
1 review
7 helpful votes
January 10th, 2015

I would highly recommend Advansys. We engaged them to produce a new B2B website for our company and the final product really looks the part. Our industry sector is typically "behind the curve" on anything to do with internet technologies however now we feel we are state of the art again. The project design and build process was smooth and professional at all times and communication was good. Job well done.

J Davis, MD

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Thumbnail of user johnp328
1 review
5 helpful votes
January 5th, 2016

From start to finish we were confident that Advansys would deliver what we required. Prompt, friendly service with the personal touch resulted in a completely redesigned and improved web solution that met our high expectations. Maybe not the cheapest but one of the best.

John Prior
IT Manager
Waterfields Bakers

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Thumbnail of user adams189
1 review
4 helpful votes
April 12th, 2016

Advansys have designed and built our website to an outstanding quality. The Account Manager who dealt with us during the designing period was a pleasure to work with always communicating, always polite and friendly and really helpful. Could not be happier with the service and standard of work. Would highly recommend Advansys to anyone wanting a professional website.

Adam, Director
Wallgate Windows

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Thumbnail of user lf328
1 review
2 helpful votes
January 8th, 2021

Extremely high charges. Hidden charges added on after you've already signed up. High monthly ongoing charges. Find a company that actually cares for their customers. Wish I had read all the reviews online before signing up with them.

Tip for consumers:
Do not use this company, read all online reviews to get the overall picture of this company

Products used:
It was for a website

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Thumbnail of user deborahw62
1 review
3 helpful votes
August 31st, 2016

We contacted Advansys with regards to having our eBay store brought up-to-date with a professional design which would be easy for our customers to use.
Advansys understood our requirements perfectly and created a great design for both our eBay store and our product listings. The whole process was very straight forward and quick, and the team at Advansys were very friendly and helpful.
We are extremely pleased with our new eBay store design - it looks really good and does exactly what we wanted it to do. Customers can find what they are looking for quickly and easily.
The Advansys system is really simple to use too.
We would definitely recommend Advansys to anyone wanting to create an eye-catching and professional site.

Deborah Wood
Director
Premier Polytunnels Ltd

Thumbnail of user tomg65
1 review
19 helpful votes
January 1st, 2015

Warning complete scammers. Do not give this company any money, most good reviews for them are fake. They give a good sales pitch but that is it. They do not care for their customers at all and will only take you for as much money as they can, whilst giving an appalling service.

Ask yourself why most of the websites and pages shown in their portfolios (under the numerous company names they use) do not exist. Because they ripped people off and offer such a bad service that their customer eventually have no choice but to go elsewhere or they are fake websites that never existed in the 1st place.

Thumbnail of user philipb44
1 review
3 helpful votes
August 31st, 2016

We have a database of over 29,000 items (including the entire Stanley Gibbons stamp catalogue) which we use Store Express to manage on web shop, Ebay and Amazon.

We recently upgraded the system to be mobile friendly and improve the MOTO functionality. The new web shop looks extremely good and has improved aesthetically by 100%

We are very pleased with the progress of this project, and think it should be of great benefit commercially. Our project director and the support team leader are a delight to deal with. This has been a very difficult job and Advansys are well able to handle the work.

Thumbnail of user phils46
1 review
5 helpful votes
January 11th, 2016

We approached Advansys in October 2015 to re-design our rather outdated web site and were immediately impressed with their professionalism and in particular their experience within our sector.

Once we had identified how we wanted to promote our business at the kick off meeting we were guided through the design and build phase in a controlled way. It was very much a collaborative process with new ideas and enhancements continually discussed, built and tested with our dedicated Advansys manager. Communication was excellent throughout.

By Christmas 2015 we had a superb new web site which has been very well received. We are now using Advansys to market our site and drive more potential customers to our door.

Phil Spraigue
Advanced Waste Solutions Ltd

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Thumbnail of user simonm64
1 review
6 helpful votes
September 29th, 2015

We instructed Advansys to build an ecommerce solution to sell our range of equestrian products. Due to a change in circumstances within our business we requested to put the site build on hold whilst we rectified the situation. They were very understanding and sympathetic to our cause, not to mention professional throughout the whole project. We have no reservation in recommending them.

Thumbnail of user jamesd248
1 review
3 helpful votes
July 7th, 2016

AKW had a multi-audience problem. Distinct customer segments each with very varying requirements for information, service and online support. The existing AKW website couldn't handle this problem in an elegant way for the website visitor.

As a business wishing to achieve growth in new markets the problem would only be compounded and a solution to this problem needed to be sought. AKW engaged Advansys and after an initial meeting it was abundantly clear Advansys understood what our requirements were and most importantly what the problem was. Additionally the project team understood the challenges on time and the need to have pace on the project.

From project kick-off to go-live the project took 3 months including testing and content creation. Given the volume of work requiring to be complete and the huge amount of content requiring transition and development this was a great achievement. With daily interactions from the project manager and weekly progress calls any issues and new tasks were captured immediately and dealt with appropriately.

AKW now has a website which allows visitors to 'personalise' their experience by self-identifying themselves and the website then delivers dynamic content based on that selection. With the additional ability to show and hide content dependent on choice the new website now allows for AKW's marketing department to create content unique to differing audience types.

Thumbnail of user marys280
1 review
12 helpful votes
January 2nd, 2016

How they are still in business I will never know. Ruin businesses and peoples lives. Total scum!

Thumbnail of user ericd42
1 review
6 helpful votes
January 29th, 2015

Excellent, impressive design and build

We chose Advansys to design and build a new desktop/tablet/mobile compatible solution to improve our online sales. We were given a few possible options each at different price points but decided to go for their latest "Razor" platform. It's taken around 4 months to complete and we've all been extremely pleased and impressed with the final result produced - it looks and performs well. It's still early days but we are confident the new solution will convert far more than our existing one and we know from Google we were losing out with traffic from smart devices.

The design and development process was straightforward and we appointed one of our staff internally to be the point of contact which worked well. We were given lots of hand-holding as we had data spreadsheets to complete which required our time and input but the account manager at Advansys was always helpful and gave us any assistance we required.

Overall we found the team very competent and friendly so we would have no hesitation recommending them to anyone. Great job.

Eric, Sabre
Marketing Director

Thumbnail of user jezs
1 review
6 helpful votes
October 24th, 2014

Delivered a great looking website which portrays our brand in a professional light. Very happy with the end result and would recommend.

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Thumbnail of user jamiem33
3 reviews
26 helpful votes
January 26th, 2014

This web design company started off well but loss the 3 main staff I was working with. Hence my site never got finished and they did not give me my money back. They are full of empty promises. Avoid this company if you want an eccomerce site!

Thumbnail of user scotto14
1 review
4 helpful votes
December 22nd, 2015

Advansys have produced a great website for Superfast Labels and provides a great visual presence of our business and key services, we can further build and edit pages ourselves in the user CMS panel when we add further services or products.
From start to finish the communication and management of the build was outstanding with any questions answered quickly via the account manager and any problems quickly resolved.
Our logo is not the easiest to work with but the design team have produced a great blend between logo and site appearance, the end result is more than we initially was expecting with the high quality images supplied from us.
Unlike most people we didn't have a specific time frame for our project, this enabled us to get this project right first time without many amendments and leaving us time to collate good high end images to use that enables the site to show clients a visual insight to our business. Advansys built the site quickly at the stages of which we supplied the content and images.
Final results... fantastic. Everyone has liked the new site since the launch and further pages and product images will be added in due course.

Scott
Digital Print and Studio Manager

PS: The Christmas snow looks great.

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Thumbnail of user bethd14
1 review
7 helpful votes
December 3rd, 2014

Helpful from start to finish. Not being the most technical of people I found the experience of developing our web site with Advansys surprisingly smooth as we had been burnt by two previous agencies. Thank you for being so patient and understanding.

Beth

Thumbnail of user rupertb19
1 review
7 helpful votes
December 4th, 2014

I am very impressed with the service given by the Advansys team.

They are highly professional, hard-working and committed to helping our business succeed in the world of ecommerce.

We noticed positive results from the work that Advansys did for us after only a few months. We receive regular communication from their SEO team with a progress update, so that we know exactly where we are.

We have also had some graphic design work done on our website. Once again, the design team are highly professional and they turn designs around very quickly indeed. This is important in the fast world of ecommerce.

In summary, I would recommend Advansys as a committed, professional team who can help you achieve the results that you are after.

Rupert, Luxury Artisan Ltd

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Thumbnail of user paulac4
5 reviews
35 helpful votes
May 22nd, 2014

Horrible Horrible people, do not trust this company. They only know how to take money, they do not know how to carry out the job they are supposed to, they are incompetent. Lots of hidden charges.

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Thumbnail of user nicolap8
1 review
4 helpful votes
October 30th, 2015

Advansys redesigned an existing website for us.

We launched a new haircare brand and the site we had in place did not match the look and feel of the products on shelf. We had briefed another company to create something beautiful but clinical and scientific to highlight our innovative haircare range. The result was far from clinical and very grey in appearance. Information was hard to find and overwhelming when the user did find it. The functionality of the site was not ideal. Advansys reviewed the site for us and gave us great feedback about poor SEO optimisation and warned us of security issues in the current site.

The first thing Advansys did for us was secure the site which meant we had time to focus and project deadlines we were all happy with. We worked closely with the team to provide a clear brief and highlight our expectations of Science Meets Beauty.

By having close contact and face to face meetings we overcame hurdles and achieved what we were looking for - we know we ask a lot at times! - and in time. In fact we brought forward the launch a couple of days and Advansys were very accommodating and met the new deadline.

We now have synergy between the website and the products on shelf. The site is clean looking and easy to navigate. Key messages jump out to the user and the overall look is perfect.

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Thumbnail of user sh5710
1 review
8 helpful votes
September 16th, 2014

We tasked Advansys to develop 2 solutions for us. One was a brochure site for our distribution business, the other an ecommerce platform upon which we could trade with our clients who wish to purchased end of life and refurbished hardware that we have in stock.

Advansys pre sales team were very helpful in understanding our requirements and quickly scoped our our requirements. After consultation with their technical team we felt in very good hands and immediately formed a very trusting relationship.

We were involved in every step of the design and build stages and received delivery of both solutions well within the time frame specified. In the end, what we thought was going to be a very basic brochure site turned out to be a very professional and flexible solution that we can continually update via a very easy to use CMS system. The other was an ecommerce solution that has delivered rapid growth for our refurbished arm of the business, and takes assists us to acquire new customers each month. We are continually working with Advansys to improve our customer journey and look forward to maintaining our very strong working relationship.

We are very impressed with the quality of work carried out by Advansys, and highly rate their sales team and technical team. Each and every request we have ever placed upon them they have responded quickly and quoted competitively.

S Hall, Marketing and Communications Director
The IT Group

Thumbnail of user jeffm64
1 review
10 helpful votes
August 2nd, 2014

A Good Job Well Done, I tasked Advansys with redesigning my Babys-Mart website. I was looking for a company that could allow my business to grow, develop and provide a user-friendly CMS.

I researched numerous providers and different platforms to get a shortlist. Following my meeting with Advansys to discuss my requirements I felt confident that the developers and designers could meet my expectations.

Due to the re-sale guidelines some of the brands I deal with require I needed an agency that had the developer talent to do bespoke work for me. So an off the shelf e-commerce solution would never be suitable.

After discussing both the Advansys platform and the Store Express solution it was agreed that I would choose Store Express and add some enhancements. These included an enhanced discounts module, a countdown timer, colour swatches, affiliate marketing and Amazon integration.

After the project was signed off I was assigned an account manager who was excellent. Whenever I had any questions, she was able to promptly respond with good solutions and offer valuable input into the project.

The project was huge with many items being built from scratch to my specifications, plus I took the opportunity to freshen up all my website content, plus assign separate content for affiliates, but once everything was complete I was very happy with the overall design and usability of the back end CMS.

The most important thing for me was the performance, the e-commerce conversion rate of my new website has improved by over 180% from my previous website. This has given me an increased my turnover by 40% and reduced my adspend with Google and affiliates.

Overall I am very happy with the project. So much so I have commissioned Advansys to rebuild one of my other websites which I'm expecting the same fantastic results.

Thumbnail of user scotts80
1 review
20 helpful votes
February 24th, 2014

Terrible Experience, do not trust them with your ecommerce selection.

Thumbnail of user deanc22
1 review
7 helpful votes
March 5th, 2014

Advansys is a company I'd recommend. Good CMS and very good customer service – very personable approach too. I've had two ebay store designs and an e-commerce development project with them and couldn't be happier.

Any problems were solved and I felt that they were addressed on time and with maximum care and attention. I couldn't have asked for a better account manager, she was very patient with me and always made complex issues easy by her logic ways of thinking. Advansys would not have had my business if it wasn't for a great customer service executive as the cost of the project could have been cheaper elsewhere but my experience with him during the eBay store design 2 years ago meant that I was confident of a great site when the time came.

Dean Currall
Head of Marketing
Tech 9

Thumbnail of user stevej100
1 review
4 helpful votes
November 12th, 2015

TVS Supply Chain Solutions (SCS) is an end-to-end supply chain service provider across a variety of market sectors, primarily trading in the B2B environment. During 2014, there was a business requirement to research and develop an e-commerce platform that would enable TVS SCS to ‘go to market' in the B2C environment with a range of LDV Light Commercial Vehicle (LCV) parts.

After extensive research, TVS SCS selected Advansys as the domain experts to help deliver and host a website that would allow end-users to directly purchase a range of parts and integrate with TVS SCS's internal ERP system. This was a challenge not only for TVS SCS but Advansys also, as this was their first automotive business they had taken on. A project scoping meeting was jointly attended, in which TVS outlined our overall requirements and Advansys listened attentively giving us their advice and guidance for best practice in e-commerce trading.

A detailed timing plan was provided with key milestones and gateways along the process (wireframes, creative designs, data-feeds, data integration, UAT testing etc.).

Throughout the entire process, Advansys provided regular weekly project updates and, in between times, were always contactable as-and-when required. The project was managed professionally and throughout the entire process Advansys were always a pleasure to deal with.

Advansys presented TVS with a selection of skeletal wireframe designs for us to critique and ultimately approve. Once these had been approved, Advansys's creative designers then produced artwork(s) for the overall site ‘look-and-feel', rotating banners and confidence banner/vignette designs. The goal was to create a site which was visually appealing, easy to navigate and ensure the end-user could find the desired part(s) with the minimum of ‘clicks' - ultimately providing the customer with a great end-user experience.

Due to business needs, TVS SCS set Advansys an extremely challenging 'deadline' in which to deliver their e-commerce solution - which they successfully achieved. The entire end-to-end process taking circa 12 weeks.

TVS are extremely pleased with the LDV Parts Direct e-commerce site. So much so, that since it's launch in December 2014 a second 'skin' has now been designed and launched in order to deliver an e-commerce solution for trading Land Rover parts to the general public.

The next 'go to market' project is currently in discussion…

Steve Johnson
Integrated Technical Services Manager
TVS Supply Chain Solutions

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Advansys E.

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