Detailed Rating Summary
I am not one to EVER write a bad review but this company 100% deserves one. I signed up for VIP, knew all about the charge each time a month so that is not what this is about. My first order I LOVED EXCEPT FOR THE BLOOD STAIN ON THE THONG!!! They were nice enough to give me a full refund for that item. Second purchase from them, I made 2 returns from the same order (didn't fit) and they refunded one (with a $5.95 restocking fee) but told me the other one was not able to be returned due to it being "unsanitary"...."strong odor of perfume or smoke". WHAT!!!!! First of all, it was 3 pair of thigh high stockings and I tried ONE leg on! It was their word against mine pretty much. I have been fighting with them for the past 2 months when they finally agreed to send me my money back. But they never did! I just spoke with 2 of the managers and they told me I was charged an extra $20 due to the item being unsanitary and asked if a $5 credit would make me happy? No! I want my damn money back!!! What I have learned from my experience is they will tell you an item is unsanitary and resell the item to you (I.E. The blood stain on my first item). You haven't heard the end from me, AdoreMe. DO NOT BUY FROM THEM UNLESS YOU WANT MONEY STOLEN FROM YOU!! It's a shame because I WOULD have been a very loyal customer and would have referred a lot of people there. I am now telling people to steer clear.
Do not sign up for this service!! They will not cancel your account. I have called,I have e-mailed, I have followed the instructions they send and they continue to charge my card every month... The quality of the product I did receive in the beginning was horrible! Cheep itchy stiff lace and mesh fabric.. Horrible customer service! The agents name was younique and she said you must not be doing something right.. I can't cancel your account
All the items I have ordered from AdoreMe have been great. The quality of all the items have been perfect! I am satisfied with all the items I have purchased...I was a die hard Victoria Secret customer, however, AdoreMe has become the #1 lingerie place for me....and the free shipping is very much appreciated!!! Thank you.
I love my black baby doll. The material is soft next to my skin and the fit is perfect especialy the black thong panty. I am a large busted gal and there is a little support in the top but my cleavage in this baby doll is unbelievable. My significant other was so surprised and called me her hot and sexy lover when she first saw me in this baby doll. I always love to wear lingerie at the end of the day this baby doll makes me feel so feminine, hot and sexy and happy to be a woman in your adorable lingerie.
I am a VIP member and i was happy with their products. Unfortunately I had to request a refund on my VIP charge. It's very ridiculous how they claim they have hassle free refunds. It's been almost a month and i have not gotten my money back. i did everything they told me I called my bank and nothing was done. I call the customer service # and i get no help. They tell me the same thing every time I call that I'll receive an email 3/5 business days. They are quick to take out money but have poor customer service when we need their help. i have taken this to social media and it looks like I am not the only one who's been robbed of from this company. I also reported to better businesses bureau. This is unacceptable and such a shame because I did love their products. I've asked them to cancel my VIP because of the horrible service but they refused to do so as well. I'm pretty sure they will just delete this review
I was not sure about it being a unlined bra. It is very comfortable, I even forget I am wearing it. I was surprised about the great support. The cups are a little small and the band is a little loose . I am thinking I maybe should have ordered a 34 G
When choosing a top to wear I need to remember that it is a unlined bra.
46 Questions & Answers
Thank you for your message.
The VIP membership, it is only one of two option offered to customers upon checkout with their first order. The other is Pay As You Go, our one-time purchase option. Moreover, customers are not required to call in order to unsubscribe, this can be done by accessing the helpdesk directly from their account, here: http://adoreme.com/helpdesk.
If there are further comments questions or concerns, please let us know.
Thank you for your message.
Every lingerie brand sizes their products slightly differently so it's best to consult our bra fitting guide before ordering a set from our website. http://www.adoreme.com/size-guide
If our products do not fit, we have free exchanges and easy returns, please read more about it here: http://www.adoreme.com/free-shipping
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.