• AdasBridal

Overview

AdasBridal has a rating of 3.91 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdasBridal most frequently mention wedding dress. AdasBridal ranks 56th among Wedding Dresses sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    1
  • Quality
    6
See all photos

What reviewers want you to know

Positive highlights

  • I ordered my wedding dress with Adasbridal and it was a great experience.

Critical highlights

  • Customer service and abiding by its own return policy is a severe issue with this company.
How would you rate AdasBridal?
Top Positive Review

“Mother of the Bride dress”

Candy S.
7/7/19

I received my dress and I am so pleased with the results it was custom made and they even confirmed measurements. I am so happy Thank you so much

Top Critical Review

“Warning!”

Carissa A.
6/18/18

I just received my dress and tried it on and there was no way I could fit into it. I ran to the tailor because I only have 3 days until the wedding. I laughing told her I guess I gained a bunch of weight. She measured the dress and measured me and said even though it was a size 10 and thats what my size measures to, the dress itself measured at a size 4. A 4! I knew it was to good to be true. Not to mention there was a bunch of threads hanging from the bodice and beads missing.

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

wedding dress (11) customer service (4)
Thumbnail of user carissaa4
1 review
1 helpful vote
June 18th, 2018

I just received my dress and tried it on and there was no way I could fit into it. I ran to the tailor because I only have 3 days until the wedding. I laughing told her I guess I gained a bunch of weight. She measured the dress and measured me and said even though it was a size 10 and thats what my size measures to, the dress itself measured at a size 4. A 4! I knew it was to good to be true. Not to mention there was a bunch of threads hanging from the bodice and beads missing.

Thumbnail of user jenniferb630
1 review
1 helpful vote
June 28th, 2018

I recently wanted to order some shoes from this site. Their sizing chart is super confusing so I contacted customer service to see if they could help me convert my US size to EU. The first contact thought I wanted a dress. The second never answered and the last just kept telling me to check the chart even after saying repeatedly that I did and that was the problem. I decided to just have them send the size I ordered. They told me if it was the wrong size since it was custom made, even though it's not, they can't take it back. I cancelled my order. I refuse to do business with such idiots.

Thumbnail of user candys62
1 review
1 helpful vote
July 7th, 2019

I received my dress and I am so pleased with the results it was custom made and they even confirmed measurements. I am so happy
Thank you so much

Thumbnail of user jessicac202
2 reviews
5 helpful votes
September 1st, 2017

The dresses looked too good to be true for the prices listed.

All of the 5 Star Reviews seem like they are fake employee reviews, which they spam on all review websites to bring up their positive ratings to make it seem like they were trust worthy but are more so a scam.

Save your self your money and hassle and shop around in store or find a legitimate brand.

Thumbnail of user apriln6
1 review
2 helpful votes
April 21st, 2017

How long did it take for you're dress to be shipped after you ordered it and how long after that also? It's been about 10 days now and my dress hasn't been shipped.

Thumbnail of user katieh98
1 review
0 helpful votes
October 17th, 2017

I ordered STYLE NO. WWD******* for $173 plus shipping and I was AMAZED when I received the dress. It looks exactly like the photos and they even added some customizations per my request (satin buttons, champagne color instead of ivory/white, etc)... I had a knock-off nightmare from eBay and was reluctant to order online again... but im so glad I did. I would order form this seller again. :)

Thumbnail of user rimam2
1 review
6 helpful votes
August 12th, 2017

If there is a zero star i would give them one. The dress i ordered is a very bad quality. It doesn't even look like the picture. It is cheaply made. I emaild them but they won't answer my emails. I paid a lot for shipments and i still had to pay $29 at the door duty. So it cost me a lot for a piece of $#*! dress.

Thumbnail of user rachaelm37
1 review
2 helpful votes
January 12th, 2018

Customer service and abiding by its own return policy is a severe issue with this company. I purchased a champagne sequin dress and received a rose gold dress. Since they sent the wrong color, I contacted them for a refund. Instead of honoring the request to return it, the customer service rep tried to convince me to keep and that I would look and be amazing in it. A nice sentiment, but it still doesnt give me my money back or a champagne dress. The company then changed the item during our two-week debate to claim they only had rose-gold. Note: when I ordered the dress, they had a ton of colors available. When I checked back, they only had three colors available. I had a screen shot of the confirmation order with the color (and title Champagne) listed but they would only concede to a $5 USD refund. The crazy thing is that I only found one negative review on WeddingWire.com and had to really dig on other sites, so I guess they had some luck in the past. While it's funny, its super annoying to be told that youll look great in a dress that you obviously dont want and didn't purchase.

Thumbnail of user samantham97
1 review
5 helpful votes
May 22nd, 2017

This company is a scam. The dresses DO NOT looks like pictures. They are cheaply made and hideous. The will not refund your money. They are crooks!

Thumbnail of user donnam84
1 review
9 helpful votes
October 9th, 2015

Don't buy from this website, I ordered the above dress but what arrived was not to my daughters satisfaction. The stitching is poor and seams are out of line. When I emailed the company to say that the dress was not suitable I was told that I should have contacted them within 3 days even though they were on holiday for 7 days. I was asked to sent photographic proof which I did only to be told to find a local seamstress to fix the bad tailoring. I was treated with sarcastic emails during my complaint. Very poor service and very poor quality. The only positive thing I can say is the prompt delivery

Thumbnail of user adasb
Adas B. – AdasBridal Rep

Hi Donna, we'are sorry to hear that. We are all back from the 7 days holidays. And we will try our best to help to solve your problems. Please send your contact email and your order number to us.We will ask our customer service to deal with it immediately!

Thumbnail of user emilyc76
1 review
1 helpful vote
March 8th, 2016

The discount dress on Adasbridal.com intrigued me. I needed something casual and I found that they have many propositions. I loved one red short dress, this style fit me very well and I have seen that they have also the option to order it in different color. Finally I ordered two dresses from the same model in red and in purple. It helps me to pay less money for shipping. There was a little delay in delivery, because I choose the cheapest option but finally I was satisfied at all.

Thumbnail of user annr48
1 review
1 helpful vote
October 2nd, 2016

Ive bought a dress in champagne colour for my wedding. Im quite satisfied with it: the red belt adds some special thrill to the dress and suits perfectly outlining my waist and breasts to its advantage; however, the rhinestones on my dress are a bit different from what I have seen on a sample dress. The materials seem to be of high quality, but I am not a pro to judge it. Regarding promptness of delivery, I am more than just pleased with it. It took them 3 weeks to sew and deliver the dress. Thanks for your service!

Thumbnail of user bellaj6
1 review
2 helpful votes
July 5th, 2016

My mother wanted to wear a dress with a jacket for my sisters wedding. She was not happy with our local shops gowns. She kept saying they show too much skin. I am a regular shopper at Adasbridal. I got best offers and dresses every time. My mom loved the gown i chose for her. It is perfect. Has a jacket and made her waist look really small. All the details on the dress were done with perfection. My mother was also happy because the dress did not cost too much money. I am recommending Adasbridal with pride.

Thumbnail of user cringasum
1 review
2 helpful votes
June 1st, 2015

The dress fits lovely, I though the fabric was going to be more of a soft type, but instead it's made of a kind of hard fabric. It's good to look. The dress inside covered soft satin. So soft to wear still. I'm happy with how the dress looks and what's it made. But it came late for my party! The delivery took so many time, more than a month. Slow shipping and slow shipment.

Thumbnail of user jananis
1 review
1 helpful vote
June 26th, 2015

After a deep research about Adasbridal, I decided to order my wedding dress from them. And I was very satisfied with the dress and its quality. It's really a fabulous dress. Have to admit that they have really nice collection of accessories from the wedding dress to occasion dress and to accessories. Though slow shipment but the price are very affordable. I think I will shop again from this seller.

Service
Value
Shipping
Quality
Thumbnail of user terryk29
1 review
1 helpful vote
April 19th, 2015

I never thought to buy a wedding dress on line, but the prices in Adasbridal are really attractive. After days of consideration I ordered my dress there and it came very fast (about a month)! It's a short dress and was above knee to mid-thigh length. Very comfortably cool to wear in the summer. Size fits perfectly and fabrics are great. I am so happy with my dress and good communication with the seller. So I would like to recommend it here.

Thumbnail of user hebee1
2 reviews
1 helpful vote
May 28th, 2015

I've took my own measurements according to the chart they provided before I ordered and the dress fits perfect with the exception of the bust but the hip area is still a little bit loose. The shipment and making took about a month. Not fast but acceptable. Fair material for the price. It's overall good dress which worth the money. Seller was a delight to work with.

Service
Value
Shipping
Quality
Thumbnail of user jessp15
1 review
0 helpful votes
June 17th, 2015

The discounts on this dress are really good. The site keep giving the favorable price. I am so fancy of its quality though it took a very very long time to come. But they claimed it on the site before that the making will take time. I love the pleats and simple design of the dress. I am overall satisfied with my dress and the experience on this site.

Service
Value
Shipping
Quality
Thumbnail of user vanessav25
1 review
0 helpful votes
June 16th, 2017

I order my wedding dress 2 months before my wedding. Custome size for my measures I went to my tailor. I was worried and I e-mail to the customer service they unser all my questions. It came perfect size and beautiful. Thank you

Thumbnail of user mehreena
2 reviews
2 helpful votes
January 24th, 2016

I was looking for wedding dress and I found Adasbridal.com, I selected STYLE NO. WWD804 The dress is absolutely gorgeous. It's everything I ever dreamed of, the lace is gorgeous and the details are impeccable. However, the sizing was a little off. I have lost a little weight, and it had to be taken in quite a lot on the bodice. Overall I am perfectly satisfied with my dress from adasbridal.com. The quality is much better than expected and I love its tea-length. I can't wait to wear it next month for my Valentine's Day wedding! This site is the real deal!

Thumbnail of user rajs20
1 review
1 helpful vote
December 15th, 2015

We were told about the adasbridal online store by my sister. And then there my wife was immediately browsing at the hundred of options for the occasion. Chartreuse with Lilac combination was making my woman absolutely gorgeous in our party we hosted as fairwell to our dear colleague. The cloth was absolutely soft and fitted with elegance and I was happy on seeing one and all admiring my wife! I thank my sis for making our day so memorable and above all the adasbridal online store...

Thumbnail of user jessicap65
1 review
1 helpful vote
November 4th, 2015

One word I can use to describe the wedding dress I got from AdasBridal is “superb” I never expected to get such quality especially at that low price. The design was great, style was cool and I was so comfortable and relaxed the day I wore the dress on my wedding day. I am happy I found the final destination for my online shopping, and I recommend you to have a try! It never let me down!

Thumbnail of user tiffanyh30
1 review
1 helpful vote
July 31st, 2015

This is a good website that I have come across. The descriptions they put on their website are true and the shipping and handling is the greatest since they make sure you get everything you order in between the due dates. I love my dress from the website. It's at lovely price. I can't help but keep returning and making more orders.

Service
Value
Shipping
Returns
Quality
Thumbnail of user meganr48
1 review
0 helpful votes
February 16th, 2017

The wedding day is one of the most important days in a womens life but if cannot be the perfect day without the most beautiful wedding dress. Among the huge collection of wedding dresses, I chose a full-length Ball Gown dress, the classy design and the sweetheart bodice of this satin wedding gown makes it more flattering. The expert tailoring and the detachable belt at the waist are designed to enhance your curves. The gown has a fully designed detachable jacket which adds much glamor to the dress.

Thumbnail of user johannav4
3 reviews
6 helpful votes
October 19th, 2015

I ordered here (through another website, but the dress came in an Adasbridal bag), and I opened it, and was stunned. The dress is top quality. Better even than some of the "cheaper" ones in bridal stores. It looks and feels like a 3000 dollar dress. I love it. It doesn't fit (yet) because I failed to provide custom measurements. So it is too big now. But it is wonderful. Recommend!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Hi everybody, my name is Ada. I am born into an ordinary tailor family in Suzhou, China. Once, my America friend would get married. In order to give her a surprise, I personally designed and tailored a bridal gown for her. Unexpectedly, she loved it very much. Since then, she introduced so many friends of her, who would get married. I listened and recorded their special requests carefully and seriously, communicated with them, helped design and tailor special wedding dresses for them. And then later, there were so many friends asking for me to design the wedding gowns and ordering bridal gowns from me.

In the process of design and making wedding dresses, I get friendship and share happiness with them, which makes me feel pleasant and funny. I deeply fall in love with it gradually. Thereupon, I establish my own brand Adasbridal. I hope to offer the high-quality bridal dresses to ladies around the world, make friends with more people, bring joy to everyone and share happiness with all families in the world.

Until now, Adasbridal brand of mine has been found for about more than 10 years. It makes each bridal feel gorgeous and confident. The unique and professional design from my team will make you comfortable and pretty both inside and outside. Believe me, Adasbridal are making magic for each beauty.

Company Representative

Thumbnail of user adasb
Adas B.

How do I know I can trust these reviews about AdasBridal?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AdasBridal?