• AcaciaIT

AcaciaIT

Overview

AcaciaIT has a rating of 5 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. AcaciaIT ranks 15th among IT Services sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate AcaciaIT?
Top Positive Review

“Awesome service from Kyle!”

Kendall S.
1/11/18

Wanted to let you know you have THE BEST SERVICE TECH in KYLE! He has always been amazing but now is at a whole new level of support, caring, management and coordinating. I love that he makes my tech easy, fast, simple and calm. You and your team set a high standard of service. Thank you!

Reviews (24)

Rating

Timeframe

Other

Thumbnail of user kendalls27
1 review
2 helpful votes
January 11th, 2018

Wanted to let you know you have THE BEST SERVICE TECH in KYLE!
He has always been amazing but now is at a whole new level of support, caring, management and coordinating. I love that he makes my tech easy, fast, simple and calm.

You and your team set a high standard of service. Thank you!

Thumbnail of user andres78
1 review
1 helpful vote
December 23rd, 2018
Verified purchase

Andrew did a great job getting our internet lines up and operational. Really nice, personable guy. We ran into a few road blocks, Andrew didn't quit, he kept trying different strategies until he found a solution. Great service!

Thumbnail of user juliee87
1 review
0 helpful votes
August 1st, 2018
Verified purchase

Greg met me onsite, reviewed the equipment we have in place, asked where we wanted to be in terms of our IT services, and followed up with a written plan. I appreciate his professionalism and prompt attention to detail.

Thumbnail of user davep93
1 review
0 helpful votes
August 18th, 2016

When my computer locked up -- too many invading viruses -- Kyle calmly and patiently went about the many processes to resuscitate it. We nearly lost the patient, but he brought it back to life. Then, once things were operational, he remoted in to make changes in my e-mail preview to keep the bad stuff out. It's been smooth sailing ever since. Thank you, Kyle and Acacia IT.
Dave Perry
President / CEO
Greater Oro Valley Chamber of Commerce

Thumbnail of user terrym134
1 review
0 helpful votes
August 18th, 2017
Verified purchase

Acacia is the best. Great customer service, knowledgeable staff, service options... what else can you ask for?

Thumbnail of user karent106
1 review
0 helpful votes
May 3rd, 2017
Verified purchase

A local Tucson company that you can trust. Very dependable over the many years that I have worked with them.

Thumbnail of user colleens100
1 review
0 helpful votes
November 3rd, 2018
Verified purchase

Have been taking care of my computer needs for over 10 yrs.
Never have I had a bad experience, always able to fix my mistakes.

Thumbnail of user johnb993
1 review
0 helpful votes
November 11th, 2017
Verified purchase

When ever we call for assistance we are met with excellent service and quick solutions. Having Acacia IT in your corner is a must for all businesses. Thanks for all your help, John

Thumbnail of user phoenixs4
1 review
0 helpful votes
November 17th, 2016

I have had only excellent service from AcaciaIT. If our computers go down so does our business. Anytime I have a problem, Andy or Kyle promptly answer the phone, log onto my computer and fix the problem in minutes. Today I was helped by someone named Greg. When I asked if he was new, he laughed and said he was the owner and of course fixed my problem in just a few minutes. Kudos

Service
Value
Quality
Thumbnail of user arizonae
1 review
0 helpful votes
June 30th, 2017
Verified purchase

The entire team, Greg, Kyle, Andy, Shayne, Jay... they are all phenomenal! Easy to reach, great to work with, a really great team to have on your side!

Don't know what we would do with out them!

Thumbnail of user serenal8
1 review
0 helpful votes
September 1st, 2016

Always at my side, ready to help. Fun people to work with.

Not your normal IT company!

Thumbnail of user dannad1
2 reviews
0 helpful votes
August 5th, 2016

Everytime I have a computer issue the Acacia guys are promptly on the spot and quickly solve my problems. Would not call anyone else for assistance.

Thumbnail of user leilanir1
1 review
0 helpful votes
December 15th, 2016
Verified purchase

Always professional, knowledgeable and patient. Willing to take care of the problem with as much or little explanation as you want.

Thumbnail of user christyt6
1 review
1 helpful vote
March 22nd, 2017

They are so knowledgeable and skilled in what they do. No one is better or more honest then AcaciaIT. You can trust any IT project to them and it will be done right without up charges or hassles.

Thumbnail of user richardt117
1 review
0 helpful votes
April 5th, 2017

Outstanding, timely and knowledgeable service. They understand our needs and are very technically proficient.

Thumbnail of user karenf79
1 review
0 helpful votes
July 15th, 2016
Verified purchase

I am very pleased to have the support of Acacia IT. They are knowledgeable and responsive!

Thumbnail of user billw175
1 review
0 helpful votes
December 10th, 2017
Verified purchase

Fast service when we had an issue. Worked hard to get us back up and running... and very affordably. Thanks!

Thumbnail of user jiml139
1 review
1 helpful vote
October 7th, 2017
Verified purchase

Great job helping me select, buy, and install a new desktop computer and dual monitors. Initial bug in software fixed in a blink.

Thumbnail of user ninam46
1 review
0 helpful votes
June 23rd, 2017

Love working with this company! They always make us feel like no problem is too large... and... They fix everything!

Thumbnail of user brandonm99
1 review
0 helpful votes
July 18th, 2017

Andy came out late and fixed my internet so that I would have it over the weekend. Great customer service.

Thumbnail of user brvj
1 review
0 helpful votes
December 16th, 2016
Verified purchase

We have worked with Acacia IT for our business and personal needs. Their ability to work through many problems remotely logging in to our systems is wonderful. We can quickly get service online or in person and even when we are traveling, nationally and internationally.

Thumbnail of user alfredol15
1 review
0 helpful votes
December 5th, 2016

Outlook password was recovered immediately.

Thanks

Thumbnail of user genevieven1
1 review
0 helpful votes
December 16th, 2016
Verified purchase

Kyle from acacia is professional, patient, knowledgeable and kind. It is always a pleasure and now i can again work on my laptop at my business as well as on location.

Thumbnail of user cased
1 review
0 helpful votes
August 8th, 2016

If you live in Tucson & need IT support - These are your guys!

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From the business

AcaciaIT is a Managed Services Provider Specializing in Business IT services and security. We can help you with basic business networking on up to HIPAA compliance. We have been in business for 24 years in Tucson and cover all of Arizona with our services.

Business History

AcaciaIT was founded in 1992 as a computer sales, service and repair company. We have evolved over the years to cover network infrastructure, Server installation, virtualization and network security. Through the use of Managed Services we can help most of our clients remotely solve issues perform updates and patch security issues.

Company Representative

Thumbnail of user gregd60
Greg D.
President
Greg started AcaciaIT in 1992 after leaving his IT position at Allied Signal. Allied Signal was also one of AcaciaIT's first clients. Greg is also active in the community of Tucson, he is one of the founding members of the Greater Vail Area Chamber of Commerce, he is on the board of the Greater Oro Valley Chamber of Commerce and a member of the Arizona Technology Council

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