• American AF

American AF

Overview

American AF has a rating of 4.19 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American AF most frequently mention customer service, high quality, and many compliments. American AF ranks 17th among T Shirts sites.

  • Service
    52
  • Value
    52
  • Shipping
    52
  • Quality
    50

This company responds to reviews on average within 6 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
46
See all photos

What reviewers want you to know

Positive highlights

  • The products are great(bought 5 shirts and 4 shot glasses), customer service is the best I've experienced so far.

Critical highlights

No critical highlights yet

How would you rate American AF?
Top Positive Review

“Love it”

Sam C.
10/21/21

I have placed 3 orders now, that pretty much speaks for itself. The shirts are very comfortable, made of breathable material (great for gym), NOT made in China, and the graphics are every bit as good as displayed on the website. I love these shirts. I also ordered the USA flag, which is high quality, as advertised. Lastly, great customer service and they respond promptly. Very satisfied! Keep it up AAF.

Top Critical Review

“Took two weeks to even ship order”

George S.
7/7/23

Product quality is fine. Took over two weeks to even ship the product which is absolutely asinine. I emailed their customer support to cancel the order before it was even shipped because it was taking so long and they denied the cancelation. Will not be purchasing from this site again. Garbage customer service, horrible order turn around time. No reason one tshirt should take two weeks to ship.

Reviews (484)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (97)
Thumbnail of user georges2485
1 review
0 helpful votes
July 7th, 2023
Verified purchase

Product quality is fine. Took over two weeks to even ship the product which is absolutely asinine. I emailed their customer support to cancel the order before it was even shipped because it was taking so long and they denied the cancelation. Will not be purchasing from this site again. Garbage customer service, horrible order turn around time. No reason one tshirt should take two weeks to ship.

Tip for consumers:
Any website that doesn’t offer returns on items that havent even shipped yet shouldnt even be considered to shop at.

Products used:
Tshirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi George,

Thank you for your feedback. Please know that we are continuously improving our products and services for our customers.
If you have further concerns, you can email us at support@aafnation.com

-Eagle

Thumbnail of user samc756
1 review
0 helpful votes
October 21st, 2021

I have placed 3 orders now, that pretty much speaks for itself. The shirts are very comfortable, made of breathable material (great for gym), NOT made in China, and the graphics are every bit as good as displayed on the website. I love these shirts. I also ordered the USA flag, which is high quality, as advertised. Lastly, great customer service and they respond promptly. Very satisfied! Keep it up AAF.

Service
Value
Shipping
Returns
Quality
Thumbnail of user timothyh889
1 review
1 helpful vote
May 6th, 2022

The quality of product I got from them was great. They reply to emails and seem very helpful. My shirt took 3 weeks to come in but that's a small price to pay for a piece of freedom. Will be shopping here again. USA USA USA!

Tip for consumers:
Expect to wait a few weeks for your items to come in the mail

Products used:
George Washinton stunner t shirt

Service
Value
Shipping
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

HI Timothy,

Thank you for your feedback. Please know that we are continuously improving our products and services for our customers.
If you have further concerns, you can email us at support@aafnation.com
-Eagle

Thumbnail of user cameronm202
1 review
7 helpful votes
January 4th, 2021

I ordered a "sweater" that ended up being the cheapest quality thing I've ever touched. I've sent numerous e-mails and have gotten only automated responses requesting an example of the damage I discovered (there is no damage. The whole polyester nightmare of a garment is the problem). No one will return my calls. There is nothing I can do it seems. I spent $50 including shipping on something that you'd have to dig to find at a Salvation Army.

This business is a scam and you should avoid at all cost.

Tip for consumers:
Do NOT use their site.

Products used:
Sweater

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Cameron,

Thank you for reaching out to us. We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. In line with this, we would like to know what we can do to better assist you. Kindly send us an email about your order concern at support@aafnation.com so we can make this right for you.
Thank you.

-Eagle

Thumbnail of user michaelb1354
1 review
1 helpful vote
July 13th, 2018
• Updated review

*UPDATE*
After messaging AAF Nation on Facebook they apologized and sent me a store credit to make up for the mishap. I do appreciate the gesture and suggest anyone with issues reaches out to their FB account as whoever manages that seems to be more capable & care about customers. Email support is not helpful whatsoever.

AAF - Solid Products, Terrible Execution & Existent Support
July 12th, 2018
• Previous review

Wonderful products, terrible execution & support. Spent ~$100 and I feel like I got scammed out of my money. Here's the timeline of what happened to me:

- June 21: ~$100 worth of merchandise ordered for the 4th of July.
- June 28: I reach out to AAF support as I'm concerned my items won't make it in time (for the 2nd consecutive year). AAF support says, "I can say that you'll definitely receive [your items] by the 4th of July. That I can promise you."
- July 2: I reach out to AAF support when I finally receive my tracking info which says my items will arrive on 7/6. AAF support says they will respond in 24 hours.
- July 5: After 3 days of no response I again reach out to check in on the status of my request and request for manager assistance
- July 7: AAF support responds and lets me know that they will escalate to a Customer Support Manager and will respond in 24-48 hours
- July 11: Emailed again after 4 days after to see what is going on as the 24-48 window for a response has more than passed.
-July 12: Stopped responding to all support emails from me

Thumbnail of user juneh168
1 review
0 helpful votes
December 30th, 2021

I left a scathing review the other day because I had ordered a t-shirt a few weeks ago and although I got an email quickly with notification of a shipment, I never got my package. When I used the tracking link in the email, it took me to the DHL website where it said the tracking number could not be found. Well, no wonder! The package had been sent via US Postal Service, and was delivered to a common package area for my apt complex. So I *DID* finally locate it on my own, and the t-shirt looks good, just as advertised. If the shipment notification had contained the accurate shipper and tracking number, I would have given 5 stars.

Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi June,

Your review and feedback are much appreciated.

We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. Furthermore, our shipping partners are now being synchronized to make sure that orders are delivered on time.

To further assist your concern, please email us at support@aafnation.com with the order details. Thanks.
- Eagle

Edit

Thumbnail of user eriny58
1 review
4 helpful votes
December 11th, 2022

Ordered a shirt a month before needing it. Website stated 5-7 days for printing, 3-5 days shipping.
My event quickly approaching I've emailed 4 times in 3 weeks. Same canned responses stated below "in production" "final stages". Which were lies. Here we are, almost 4 weeks later without the shirt and it has not even shipped yet. It's a shame they brag about American made but are poor representation of it.

In 3 days i will begin to dispute the payment, this isn't what i agreed to and i don't want to save it for next year like others have done. It's unacceptable and they are unapologetic.

Tip for consumers:
Order 2 months in advance or don’t order at all

Products used:
Never received a product

Service
Value
Shipping
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Erin,

Thank you for your feedback. Please know that we are continuously improving our products and services for our customers.
If you have further concerns, you can email us at support@aafnation.com and we'll make sure this is covered.

-Eagle

Thumbnail of user catherinel31
3 reviews
7 helpful votes
June 8th, 2016

My friend told me about this site and their hilarious shirts. Belly-laugh-funny shirts - really creative stuff. He ordered one shirt about 5-6 weeks ago and still hasn't received it. Still holding out hope it gets here by July 4th weekend. Maybe they are a brand new start up company?

Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi. We are sorry you were not happy with the product. Please email our Customer Service at support@aafnation.com. We are ready to make it right for you. Thank you and have great day!

Thumbnail of user kylet344
1 review
1 helpful vote
June 30th, 2022
Verified purchase

Order a shirt almost a month before the upcoming 4th of July. With no "guaranteed by the 4th" order deadline on their site I figured it would be here in time. Have always wanted to order from these guys and finally did. Will definitely not be doing it again. Have reached out for the past week and every day it's "still printing". "Finishing stages of printing". I'm no t shirt printing expert, but i feel like it doesn't take a week. Every time, I bring up my concern of it not getting here in time and i just get "you'll get an email when it ships". $30 t-shirt with $0.30 service and performance. This thing better be the best shirt I've ever bought. Guess I'll wear it next year… if it comes at all.

Tip for consumers:
Plan WAY ahead.

Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Kyle,

Thank you for your feedback. Please know that we are continuously improving our products and services for our customers.
If you have further concerns, you can email us at support@aafnation.com+

-Eagle

Thumbnail of user taylorh46
1 review
1 helpful vote
February 15th, 2017

I bought an original American as $#*! shirt and wear it everywhere. Lol for the most part I get lots of smiles and compliments on it, sometimes high fives! It's definitely an attention getter!

Thumbnail of user janh317
1 review
23 helpful votes
July 25th, 2020

Order placed 6/20/20. It's now 7/25/20 and... nothing. Emails from customer service have provided at least 2 different tracking numbers - each one says the order is in a different location and hasn't moved from that location for two weeks. Currently they will not even respond to my emails. I have demanded a refund but not counting on anything. Will never order from this Shady as F place again.

Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Jan,

My apologies for the shipping delays but I'd like to check with you if your order has been rectified. Please email us at support@aafnation.com so our Customer Service Team can make this right for you.

Thank you.
- Eagle

Thumbnail of user ashleym1306
1 review
0 helpful votes
December 24th, 2021

I ordered the shirt and it was super easy on their site. 2 days later it shipped. DHL gave me the wrong tracking information so I e-mailed the company and they emailed me back within just a few hours providing me with the new tracking number and the location. The shirt arrived and it looked amazing. My boyfriend loved it. I will definitely be using this comany again for ordering shirts! Thank you AF for your amazing customer service and your speedy communication is top notch!
-Ashley Miller

Thumbnail of user shaner185
1 review
2 helpful votes
December 30th, 2021

I'm sick of this company and their garbage return policy. They take forever to send you your stuff and it's always way late. When I tried to return it (due to their delay) they refused. I strongly suggest buy literally anywhere else. Walmart has better options and customer care. If you look at their response to the bad reviews regarding shipping, it is all the same "that they're working on it" and something about "synchronized shipping partners" for the past year. Do. Not. Shop. Here.

Tip for consumers:
Shop elsewhere.

Products used:
I threw it out.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Shane,

Your review and feedback are much appreciated.

We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. Furthermore, our shipping partners are now being synchronized to make sure that orders are delivered on time.

To further assist your concern, please email us at support@aafnation.com with the order details. Thanks.

- Eagle

Edit

Thumbnail of user michaelm9944
1 review
2 helpful votes
July 22nd, 2022
Verified purchase

Purchased 4 shirts on 6-15-2022, it is now 7-22-2022 and still no tracking info or shirts and they refuse to refund me. Can not stress enough, do not do business with them.

Tip for consumers:
Do not use this site. American AF is absolute trash.

Products used:
Shirts, but they never came.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Michael,

Thank you for your feedback. Please know that we are continuously improving our products and services for our customers.
If you have further concerns, you can email us at support@aafnation.com

-Eagle

Thumbnail of user karlah105
2 reviews
4 helpful votes
July 8th, 2021

Do not order from this company. You can't leave a message or talk to customer service. My tracking number was invalid. They took the money out of my account the same day but I still don't have my t shirts.

Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Karla,

Thank you for reaching out to us. We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. In line with this, we would like to know what we can do to better assist you. Kindly send us an email about your order concern at support@aafnation.com so we can make this right for you.

Thumbnail of user taras370
1 review
0 helpful votes
June 28th, 2021

If you like great patriotic or funny clothing and don't offend easily then you have come to the RIGHT place (see what I did there?) I love this site! Whenever I come on here I just scroll through and laugh and just keep adding stuff to my cart! I love both reactions I get (good or bad) on the street wearing my American AF gear and always get asked where I got it from!

Tip for consumers:
Shipping takes a bit, but that's because everything is printed to order! Patience for patriots is a virtue

Products used:
Men's T shirt, women's racerback tank top, women's t shirt

Service
Value
Shipping
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Thank you for the awesome review Tara!

Please subscribe to our mailing list so you can get updates about products and promos from AAF Nation. ONLY COMMIES SEND SPAM... AND WE AREN'T COMMIES.

Merica!

Thumbnail of user jefferyp75
1 review
0 helpful votes
December 29th, 2021
Verified purchase

10/10 would recommend to display your patriotic American pride and possibly upset a few people that you thought were friends! I picked up a couple of Christmas "Let's Go Brandon" sweatshirts for the wife and myself and we received many compliments.

Thumbnail of user mikem2837
1 review
3 helpful votes
July 12th, 2021

I ordered a shirt on June 24th that never showed up. From their website it says orders ship in 5 to 7 days. Today is July 11th. I wanted to cancel my order, but they won't do that. Just a crappy company all the way around.

Tip for consumers:
Don't order from here.

Products used:
None, I never received the product

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Mike,

Thank you for reaching out to us. We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. In line with this, we would like to know what we can do to better assist you. Kindly send us an email about your order concern at support@aafnation.com so we can make this right for you.

Thumbnail of user brianh958
2 reviews
2 helpful votes
January 26th, 2022
Verified purchase

I have been trying for over a month to get my shirts and it didn't happen. Then now it's been over 2 weeks and they are giving me the runaround about giving my money back. Every excuse and I still don't have my money back. Do not shop with them

Products used:
I didn’t receive my products

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Brian,

Your review and feedback are much appreciated.

We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. Furthermore, our shipping partners are now being synchronized to make sure that orders are delivered on time.

To further assist your concern, please email us at support@aafnation.com with the order details. Thanks.

- Eagle

Thumbnail of user mikes2451
1 review
23 helpful votes
July 2nd, 2020

Bought the items and when i Tried to contact them they ignored my emails I went to their Facebook site and try to message him and then they blocked me. How are you gonna not answer your customers so right now I'm out $75

Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Mike,

In order to better assist you with your concern, please send an email to support@aafnation.com and our Customer Service Team will make this right for you.

Thank you,
- Eagle

Thumbnail of user screwaaft
1 review
2 helpful votes
June 30th, 2022

I ordered my family 4 shirts. The discount code wouldn't work so it was over $100. But we were going on our first ever 4th of July trip so I went for it. Here it is a month latter and the shirts haven't shipped. I contacted customer service and they keep saying they are printing and will ship soon. Well now they won't cancel my order and it's too late now to order from another co. Even Amazon won't come until July 5 now. And I ordered June 6! I'm so frustrated and disappointed. Will never order from them again. If you can't wait months for your order don't bother!

Tip for consumers:
Only order if you don’t mind waiting months to receive. And the codes will look like they’ll work but then not work with anything you pick.

Products used:
I ordered 4 shirts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Thank you for your feedback. Please know that we are continuously improving our products and services for our customers.
If you have further concerns, you can email us at support@aafnation.com
-Eagle

Thumbnail of user janicer16
2 reviews
0 helpful votes
May 28th, 2016

I don't know if this is a brand new business or what, but my husband ordered a shirt from here and we're going on 2 weeks waiting for it to be delivered. The designs are hilarious though, so much fun. Just order with plenty of time before you need or want to wear it.

Thumbnail of user jeffm1486
1 review
2 helpful votes
November 14th, 2021
Verified purchase

I recently bought a 2A Hockey Jersey and not only do I love it? It got rave reviews and "where can I get on of those" queries from a a lot. And I mean a LOT of fellow Patriots at a recent event. Sure the leftists turn their nose up at it, and snicker under their breaths. But do you want to know what? That makes it even more priceless to me! AAF is a solid Company who gets Customer Service. They respond promptly, they act promptly and the goods are as expected.

Tip for consumers:
Merica!

Products used:
Mens attire

Service
Value
Shipping
Quality
Thumbnail of user roberts5307
1 review
4 helpful votes
August 9th, 2021

I bought three tshirts from them, took almost 2
Months receive, I have washed them all once and the image degraded badly as if they weren't properly heat cured or cheaply done, don't waste your money on a product that will only last one wear!

Tip for consumers:
Don’t fall for cheap products you can only wear once and it look good

Products used:
Tshirts

Service
Value
Shipping
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Your review and feedback are much appreciated.
We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. Furthermore, our shipping partners are now being synchronized to make sure that orders are delivered on time.
To further assist your concern, please email us at support@aafnation.com with the order details. Thanks.
- Eagle

Thumbnail of user helenb1099
1 review
0 helpful votes
March 2nd, 2022

Unpacked a shirt from the box and all the screen print was stuck to itself. When I unfolded it, all the letters stuck and started curling.
I was really excited to have this shirt, made in America, etc, but doesn't have the American standards I expect.

Products used:
Two tee shirts. One is see-through, the other has crappy screen print

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryand58
Ryan D. – American AF Rep

Hi Helen,

Your review and feedback are much appreciated.

We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. Furthermore, our shipping partners are now being synchronized to make sure that orders are delivered on time.

To further assist your concern, please email us at support@aafnation.com with the order details. Thanks.

- Eagle

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Patriotic apparel and gear for men and women. The best Fourth of July shirts, tanks, and hoodies in the land. We love America. We are American AF.

Company Representative

Thumbnail of user ryand58
Ryan D.
Typically responds within 6 hours

How do I know I can trust these reviews about American AF?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about American AF?