Toxic, Unethical, Malicious and Fine-motivated company.
The company literally uses fines on delays, unexplained fines for reassignments and payment cancellation as part of their model to make money. The QA and Support team are purely malicious, and any issues among writers will be referred to the HR which is basically more toxic where you meet Mia Palmer, Naomi Wilson, Riley Hampton. I can say Joel Walsh was fair and understanding. However, this company can make one go mental just because of a QA that will check your orders and give comments even when they are not well versed with your field. Sometimes, QA agents provide comments and later the client revokes the content written as per QA directives and they will not take the blame. Actually, they will reassign you with a huge fine if you don't correct the content which they made you write out of your will. It is clear as it can get, avoid these people.
Here is a specific scenario that made me quit on 24th March 2022. I worked on a 14-page work where drafts were needed and once, I uploaded the draft the QA would check and provide guidance on how to continue. After sending 3 successful drafts (developing from 3 page to 10 page), I finally sent the final 14page (within final deadline). So, as usual, they provided comments where I acted on them and then the second time, they sent a reduced number of comments (as compared to the first time). On addressing, these comments, I was reassigned with the reason that I misspelt Sinha for Singh. Worst of all, I was fined -$67.20. So, my question is, after working bit by bit, under QA supervision till completion of the order, I don't get to be paid, but rather, I pay the company $67.20. So inhumane, and they could not allow me to explain, because the QA acts as if they know everything. I have always had an attitude in life and felt toxic, all because of working here. I came clear and told both the HR, QA and support, to clearly do the orders themselves, as I quit- and now I am liberated. This company will literally reduce your lifespan as daily you wake up feeling hurt, disrespected and oppressed. Modern slavery. The company is run by people who are worse than murderers because I have seen a friend hitting a wall hard because of frustration. I am writer and what hurst a writer most, is spending valuable time and intellectual resources on working an order, only to end up having a negative compensation on the same order. I pity any person seeking to work here. I wish there could be a place to attach my bonus/fines section from my hub account. They can fine you, reassign and then give a new writer the same work they said is urgent - more than 3 days.
On this account, one order can be handled by 5 writers where the first 4 writers have been reassigned with a negative which is part of the malicious scheme. I have worked for hub for a significant period and trust me, if you can run, that's not enough, you need to fly away and never get anywhere close to this people. But maybe experience is a good teacher, so - it's up to new writers to decide.
Within just 3 months my ID *******, you will find new writers with ID *******, meaning more than 300,000 writers have been recruited, but on the platform, the easiest job will have only 130 bids. I have been hurt seriously and wouldn't like anyone to suffer on their hands, especially I don't want such kind of atrocities and toxicity to be perpetuated on honest people.
Worst company ever
For you to even complete one order, it will take forever, with QA messing you around and support won't listen to anything about time or work issues. They will just give you an ultimatum,. If you don't send by the time, we will fine and reassign to another expert- who is definitely a victim of the same vicious cycle.
The company has survived this long because of a high number of learned individuals in Kenya, Nigeria, India, Pakistan and other developing countries who are really desperate. I wish other companies would face off this malicious people.
I can literally explain about this company the whole day but I have to go.
When you leave this company, don't forget to go and go forever
Never use the site just because of its QA and fine policies. Do you want to get stuck doing one order for 5 days while you could work for other companies and maybe do 3 or more orders during the same time? I regret wasting my time here. If it is your first time, you can try and be a lesson for others.
WRITERS: DO NOT WASTE YOUR TIME! THIS IS THE MOST POORLY RUN COMPANY I'VE EVER HAD THE MISFORTUNE OF WORKING FOR. DO NOT APPLY HERE! I didn't listen to the negative reviews of this place and I really wish I had. So I applied to be a freelancer for them on Thursday the 15th of March. My application was approved the following day and I was told I would be receiving a call to confirm my phone number (for some unexplained reason.) I didn't. I had to contact them on that Monday asking for them to call me, which should take about two seconds. Apparently they had too many new writers and this stupid process of verifying my number apparently was going to take a long time. What? How hard is it to call someone? So they told me that I can call their number. I did. Five times. Each time it was sent directly to a voicemail that was full so I couldn't even leave a message. They finally first called me at almost midnight one night and then had the audacity to tell me that I indicated the wrong time zone so it was my fault that they rudely work me up in the middle of the night. Even if I did indicate the wrong time zone in the application (which I sincerely doubt I did), during my email asking them to call me, I provided my number and the time zone I was in. Yesterday (Monday the 26th so only about two weeks after they initially approved my application) was the day we finally connected. Yay, right? Wrong. I go onto their website and saw that its not even writing. These people expected me to pay $3 to bid with another writer to do someone's high school math homework. Um no thank you. This is a horrible website. Congratulations on making a one day process into a two week one.