• WowAfrican

WowAfrican

Overview

WowAfrican has a rating of 2 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WowAfrican most frequently mention customer service, full lace, and virgin hair problems. WowAfrican ranks 184th among Hair Extensions sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    11
  • Quality
    11

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
15
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I saw the YouTube video and the hair looked gorgeous.
  • More like wow another China wig store that think Black people are stupid so they exploit us.
How would you rate WowAfrican?
Top Positive Review

“Update review: Good quality hair”

GRISELIS M.
12/21/19

As a first time buyer I'm satisfied with the wig. Maybe too much hair density for my head size. But overall good. I'm buying another one soon. Good customer service.

Top Critical Review

“They won't add my review to their site”

Anne W.
11/2/23

I originally submitted a review to their site, but they haven't approved/posted it and it's been weeks. Beware that they pick and choose which reviews to show. I ordered a reddish-brown body wave HD wig. The cap construction, lace, and sizing were good. I'd say about 70-80% of the knots were successfully bleached. However, the hair quality is not good enough to justify the price. It is dry, making it prone to frizz and tangling. It also sheds more than any other wig I've had, especially around the edges. Every time I wash it, chunks of hair fall out. I hoped this wig would last a long time, but I feel that its longevity will be short. Overall, I do not recommend this company.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

hair (43) wig (41) customer service (7) 6 months (3)
Thumbnail of user mm772
1 review
11 helpful votes
October 30th, 2019

My daughter purchased a Wow African wig for my retirement in 2017. Since then I've had it washed and styled about 4 times and it's still in fantastic condition. I love it! This is just 2 styles.

Thumbnail of user evaw91
3 reviews
0 helpful votes
April 22nd, 2020

Hair is soft and no shedding. Usually wigs make my head itch but this one is sooooo comfortable. Absolutely worth the buy!

Thumbnail of user jennyr135
5 reviews
5 helpful votes
November 21st, 2019

This wig is absolutely AMAZING! This was my 1st wig by this company but I will be ordering more! The hair is super soft & looks & feels like your real hair very easy to maintain. It has barely shed any hairs at all. 5 stars isn't enough.

Thumbnail of user devaw
3 reviews
18 helpful votes
November 28th, 2019

The quality of the hair is amazing. I can admit my head is on the large size & was impressed that the cap fit. I will recommend it to others and I will buy again!

Thumbnail of user akan39
2 reviews
14 helpful votes
March 6th, 2018

Starting from the moment i ordered the hair i wanted, which i saw my girl Kennedy from youtube rockinnnn, i watched her video to slay my hair sense i am a beginner to false hair... anywho confirmation and processing seem to be very fast, within a blink of an eye. I received my hair about two days after ordering it. Packaging of the hair was decent looking and well intact. Inside the box came the hair inside a satin bag, wig caps, also a brochure on how to properly take care of your hair. What i LOVE about the wig is the total natural look it gives me sense i am new to this. Also the best part is the non shedding ive had installed for about a week and half. Everything was as expected. I even thought the 16 in would look short but it was perfect for me. Tear. I will be ordering again from Wowafrican, - aka naniunknown ( youtube)

Thumbnail of user patriciac168
2 reviews
3 helpful votes
March 14th, 2017

I ordered a 360 lace frontal wig from Wow African, it took about 23 days to receive, But the unit was definitely worth the wait. They did advise me previously that turnaround time would be about 22 days to make it. Beautiful hair. I will definitely order from them again. No real problems.

Penny/ Tampa Fl

Thumbnail of user biancaf9
3 reviews
10 helpful votes
August 18th, 2018

I bought the TWL03 wig, love it soooo much! The plucked hairline was amazing and the hair is beautiful! Shipping is very fast! Buy it on Monday and get it on Thursday! Will be buying again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user erikam24
1 review
13 helpful votes
January 3rd, 2016

I loveeeeee loveeeeee loveeeee my hair! 20" and 22" Brazilian yaki straight!

Thumbnail of user elizabeths51
1 review
6 helpful votes
February 10th, 2014

Ok I love that I ordered my hair on Sunday night and It came Wednesday
My hair came quick and I love the packaging
Also the hair didn't stink or have any odor it seemed clean
The hair was soft and it seems like the hair wouldn't shed but I have to install it first
I love wowafrican.com

Thumbnail of user kellyb64
1 review
17 helpful votes
February 9th, 2014

http://www.wowafrican.com/
The hair arrived in a very timely manner, it took about 2 or 3 days. The bundles looked exactly like the photos on the website and everything arrived in good condition. I am a stickler for packaging when it comes to shipping hair and I have to say that so far out of all the companies Ive received hair from this company has the best shipping method and presentation. The hair arrived in a basic brown box with the company logo and inside the box the bundles as well as the closure were individually packaged and labeled into their own plastic slip covers.
Both the bundles and the closure did not have any strong or unpleasant scent to them and felt uber soft and silky upon initial touch. My fingers glided through all the hair with ease and I experienced no shedding while finger combing. I did happen to see a few gray hairs in the bundles but not much, probably about 2 strands. The hair has a medium to high luster (shine) which I dont mind but I more so prefer low luster hair because it is more realistic in my opinion
The closure that came with this set was also a nice surprise because the lace that was used is invisible and virtually undetectable once installed, you can actually skip out on using concealer with this closure. It also came with a middle part already placed into it. The closure was soft and silky just like the bundles so it blends perfectly. It was also extremely easy to install and constructed very well.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

WowAfrican.com is Professional Hair Beauty online store.
WowAfrican.com specialize in virgin hair, especially brazilian virgin hair, peruvian virgin hair and Indian Virgin hair (including virgin human hair weave, clips in hair extensions, Lace closure and lace wigs, ect.)
Why choose us?
-Over 15 years experienced manufacturer (OME FACTORY) & Competitive Price & Great Service
-100% real human hair, No shedding & No tangles & No Synthetic or Animal hair mixed.
-Free shipping worldwide for over 89$ orders (DHL, FEDEX, UPS)
-Custom order accepted for All the hair extensions & Lace wigs.

Business History

Brands OEM for 15 Years, millions of customers all over the world

Company Representative

Thumbnail of user seanw28
sean w.
Typically does not respond to reviews

How do I know I can trust these reviews about WowAfrican?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WowAfrican?