• Wotoba

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Overview

Wotoba has a rating of 1 star from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wotoba most frequently mention customer service, credit card, and return policy problems. Wotoba ranks 166th among Plus Size sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    6
  • Quality
    6
74
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There customer service sucks and the quality is crap!
How would you rate Wotoba?
Top Critical Review

“Cheap copies of other's artistry”

Karen R.
11/30/19

This company advertises in Facebook and uses images stolen from elsewhere online. The items are beautiful and Bohemian style, and in the photos the quality looks great for the price. If you get suckered in to ordering, you will get a cheap screen printed copy on low cost materials. Not worth your time OR money! Beware that they use other company names with the same stolen photos. I've blocked and reported them dozens of times to Facebook to no avail. I'm done ordering anything from a Facebook ad!

Reviews (153)

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user karenr690
1 review
26 helpful votes
November 30th, 2019

This company advertises in Facebook and uses images stolen from elsewhere online. The items are beautiful and Bohemian style, and in the photos the quality looks great for the price. If you get suckered in to ordering, you will get a cheap screen printed copy on low cost materials. Not worth your time OR money! Beware that they use other company names with the same stolen photos. I've blocked and reported them dozens of times to Facebook to no avail. I'm done ordering anything from a Facebook ad!

Thumbnail of user lydiac82
1 review
17 helpful votes
December 29th, 2019

Well, what can I say that hasn't already been said! They are not worthy of a star! Their products are "Disgusting". I recommend that we file a report with the Authorities that can take these guys down. I am reaching out to the Federal Trade Commission and whomever else I have to, to see this through. I will also post their disgusting website fraudulent on Facebook. These people have me pissed!

Thumbnail of user kathyg334
1 review
8 helpful votes
January 17th, 2020

Very flimsy cheap junk nothing like their pictures. Do not buy from them. Their customer service is horrible. One example is a hat I ordered. They don't admit it's nothing like the picture and insist I return it to China at my cost. I bet you could find that hat at a dollar store. See photos for the difference in what received vs ordered.

Tip for consumers:
Don’t buy from this company!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bretg19
1 review
0 helpful votes
April 14th, 2021

The catalog pictures are all stolen, on the Wotoba site. They have no issue stealing copywrited material from genuine and authentic manufacturers. Wotoba will fill orders, that way there is a product shipped, tracking andthe order is fulfilled. Wotoba knows their items are junk, and will not refund, except when pressed, 15%. That is their business model. Deep discounts on junk, that in the end, is overpriced junk. Not sure why Paypal, or any credit card will allow orders processed with a history of fraud.

Tip for consumers:
Read these (and other website) reviews. Every site is 1 star, but there are a few high reviews but are obviously fraudulent.

Products used:
Gave all material to GoodWill - which I felt guilty about, the items are chemical laced danger

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexk341
1 review
9 helpful votes
January 13th, 2020

You will get nothing close to the picture they show! The pictures they are using are from the different products! Your items will not be anything close to the picture. Do not wast money! They are not very careful following the orders. After 2 months I'm still waiting for 2 out of 4 Items and the one I got is just a waste. After all there is no surprises, for that kind of prices you can't get anything of good quality!

Thumbnail of user rebeccal278
1 review
11 helpful votes
December 20th, 2019

This is a crooked company. Their measurement chart bears no resemblence to what they sent. They sent me a grease-stained shirt (damaged in manufacture). They would not refund my purchase price. They will cheat you any way they can. They did not send one of my ordered items. It took me 2 months I'd hounding them to finally get a refund for that one thin that I never received. They are happy to rob you if you let them. They don't count on individuals pushing them hard and going after them on PayPal

Thumbnail of user tinah270
2 reviews
15 helpful votes
November 15th, 2019

Looking at the pictures all of you posted to see that you get nothing of whats shown is crazy they are even allowed to be open! I am disgusted. So Happy I came here and read the reviews! If your reading this... take time to look at the photos posted of what you actually get which is not embroidered felt, its cheap polyester, silky print... compared to the photos they post on their website... omg... CRAZY! So ugly!

Thumbnail of user kiw7
1 review
0 helpful votes
March 8th, 2022

And it was really painful because I have a TINY income due to disability, and my elderly mother had sent me that sum for my birthday in 2020. I ordered from Wotoba's beautiful looking website photos and received PURE CRAP, just unrecognizable, in the mail... and about 10 weeks later. I literally had to throw it all away; could not even donate it to a thrift shop. I mean, WOW. I contacted Wotoba and they had ZERO help in response, and certainly NOT the return and refund I COMPLETELY DESERVED & NEEDED. DO NOT SHOP FROM THIS COMPANY. VERY sad for their workers, too.

Tip for consumers:
DO NOT USE THIS SITE UNDER ANY CIRCUMSTANCES. IT IS A THEFT OF YOUR MONEY.

Products used:
Sweater, shirt, earrings, handbag ~ all TOTAL GARBAGE that looked NOTHING like the photographs of the products on their website.

Thumbnail of user caroleu11
1 review
0 helpful votes
July 5th, 2021

WARNING! I received the products 1 month later with very very bad quality! Please see the photos attached

Service
Value
Thumbnail of user shelleyw53
2 reviews
42 helpful votes
September 20th, 2019

I ordered 3 dresses. The site used designer pics but sent thin poly material instead of anything like the pics. Call me a fool---the chinese have invaded our country, but not with tanks and guns, instead, a new way to take our money--pics of good clothes, but sending us cheap crap that is so bad I have never seen anything like it in a store. Hope someone learns from my $82 mistake.

Thumbnail of user kalpanas15
1 review
11 helpful votes
January 26th, 2020

Do NOT order from this seller. They are located in China and send you cheap and badly made replicas of the items on the website. They have all counterfeit items that are not wearable. When trying to return items, they give you hard time and want you to pay for return shipping. Cheapest return shipping is $60+ for 2-3 pounds of package (6 top) with tracking. I made the purchase for $99 so how does it make sense to pay for $60 in return shipping. These people are big time cheaters and buying anything from them is as good as throwing away your money and getting yourself a lot of headache.

2/6/2020 - So I am still trying to sort this out with PayPal and my credit card company. But I decided to pay $63 in shipping and ship the items back because these really are not wearable. However, now "Return Goods" Package is stuck with China Customs and USPS does not know the reason. Also, PayPal closes the case telling me that I did not provide tracking. So, I had to call them also and ask them to reopen since I provided what they asked.

Attached is one example of what they send you. 1st pic with model is on their website and second is what I got.

Tip for consumers:
Simple tip is save money and time and DO NOT buy from them

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user swaantjes
1 review
7 helpful votes
February 5th, 2020

Saw their Facebook ad which did not reveal that they are in China. 4 orders placed in November. Items came several weeks later (most missed Christmas) in many separate packages and quality is CHEAP/items look Nothing like their online pictures. Still have not received one item - they always reply with "be patient." I would return all of it but shipping to China is outrageous. They offered 15% back to keep the crap. They are also tax evaders as they ship from China to Dubai to USA. Do not make the mistake I did.

Thumbnail of user tealp1
1 review
0 helpful votes
July 22nd, 2021

Short but CLEAR:

Do not purchase from this company:

-Products are the poorest quality I've ever seen
-Customer service is basically nonexistent
-Distribution center in CHINA= impossible return situation

Hope this is helpful and CLEAR enough :)

Thumbnail of user heidic77
2 reviews
10 helpful votes
October 24th, 2019

Cheep falling apart printed items not even same cut or design on material like you use for costumes. Not real fabric. The company expects you to pay return shipping. I am a private consumer, not a business. These items are from China and are a printed copy of an original garmet that is designer or art design with leathers and felts. The prices are reflective of a higher priced garmet as shown on their website. A complete rip off.

Thumbnail of user bonnieg130
1 review
8 helpful votes
November 22nd, 2019

The clothes are nothing like the pictures. This is a scam. Stay away! And they say you can cancel within 24 hours, but when I tried to cancel, they said the product was already sent. That's just crazy. Well, the product arrived, and instead of being a medium-weight coat, it was a little thin thing with a bit of a fleece lining. Not at all what the picture looked like or the ad copy that described it as a winter coat. It's a light "jacket," if anything. Stay away from this place.

Thumbnail of user gv50
1 review
3 helpful votes
May 4th, 2020

This is one of the worst places to buy online. The quality of the items is cheap and they look nothing like the picture. It would be ok, since they are not very expensive but if you try to get help from them and reach customer service... good luck! I didn't get an item that showed as delivered and they made it impossible to get a reasonable solution. The other items I bought went straight to a donation center. A really bad experience!

Thumbnail of user cyndir18
1 review
13 helpful votes
December 3rd, 2019

They advertise beautiful sweaters with embroidery, gorgeous wool skirts with chiffon underskirts. What you get is felted cotton polyester with the knitted design printed on cheap material. Total crap. They will not refund because they claim the return shipping is too expensive. Look at the pics closely... it's a joke. What I ordered was a knee length wool skirt with beautiful red and green embroidery with a red chiffon underskirt. What I received is an ankle length cotton polyester nightmare.

Thumbnail of user helenm325
1 review
10 helpful votes
November 10th, 2019

Do not waste your money. You will not get the item you ordered. The design and materials will be different and cheap.
I ordered a felted scarf with felted leaves sewn on it for my mom. You can see from the pics that is clearly is not what they posted on their website.
Simply a waste of money.

Also, all the reviews are 5 stars because real people can't post reviews on their site.

Thumbnail of user pamelac472
1 review
0 helpful votes
June 29th, 2020

NEVER NEVER NEVER order anything from this company. It is 100% a scam, they take your money and you never get the items. They keep sending fake tracking numbers. You will regret is if you order anything. I called PayPay which is how I paid and they have not replied with any assistance either., I think we boycott them too - I would not doubt if they are in on these scam companies themselves. I has two companies in the same month take my money and never produced the items. Paypal just keeps stalling also.

Tip for consumers:
Never never never never order from this site.

Products used:
never got any of the items I ordered

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelled504
2 reviews
5 helpful votes
January 15th, 2020

Please do not buy from Wotoba! They represent products beautifully on website, but some products are shoddy and not at all like photos! Not even close. Shipping is not 10-20 days as stated. Still waiting to receive three of four shipments. No response from customer service. I am not able to use tracking links given. I wish I had read reviews of company BEFORE I ordered from them.

Thumbnail of user margos52
1 review
0 helpful votes
June 18th, 2020

I purchased a green tee shirt with a blue dragonfly on the front. After almost two months of waiting the purchase finally arrived. Sadly, it was the most disgusting purchase I have ever made - the bottom edge of the shirt as well as the sleeves were raw edges with no hem to protect the raw edges. A very poor job and decision to deliver to customers unfinished work. Do not purchase from Wotoba - it is indeed a SCAM - BIG TIME SCAM!

Thumbnail of user elsav5
1 review
9 helpful votes
January 13th, 2020

Wait almost two months to get four products from Wotoba, three of the items arriving. The bag is a paint polyester fabric, the boots leather imitation, and this shirt, well... still waiting for other shirt. NEVER BUY IN WOTOBA!

Thumbnail of user bettyp151
1 review
3 helpful votes
February 10th, 2020

Hideous, 2 mo late and then when I had Paypal protest, they sent it, way after Christmas and the BD I got it for. Horrible company, wish I had not trusted a Chinese company. It is different from buying Chinese clothes, etc., which we are forced to do. I will only buy from an American company that may vet the product first. So when the PO said it was delivered, Paypal dropped the dispute and the company got my money! They're a scam. I am afraid to open the package since my relative is sensitive to chemicals and mold.

Betty P.

Thumbnail of user mariannem192
1 review
8 helpful votes
January 2nd, 2020

Coat is nothing at all what was pictured, looked like a kimono, gloves cheap tearing at seams, thin, just terrible. I paid with paypal and filed a complaint today.

Thumbnail of user donnab683
1 review
8 helpful votes
November 18th, 2019

Very disappointed. The picture looked like it was a woven product. Paid $50.00 US plus shipping. All it is, is a picture printed on fuzzy fabric. Probably not worth more than $10.00. I won't be ordering from this site again and will tell everyone I meet about it. Won't try returning it. Not worth the effort. Will try reselling it at a garage sale or market. Maybe I will get some of my money back.

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153 reviews
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