• Worldwide Ticketcraft

Worldwide Ticketcraft

Overview

Worldwide Ticketcraft has a rating of 4.13 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 87th among Printing sites.

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What reviewers want you to know

Positive highlights

  • I have been extremely happy with both your products and customer service!

Critical highlights

No critical highlights yet

How would you rate Worldwide Ticketcraft?
Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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customer service (23)
Thumbnail of user chrisr338
Chris R.
1 review
0 helpful votes
March 28th, 2018
Verified purchase

the editing of Numbers needed has too many steps. You should have school paper work on File if we have used you before.

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Angela H.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

I had to resubmit the entire order because it kept saying 1 item was missing a shipping address. I only had one order and it DID have a shipping address. Very annoying.

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Eric G.
1 review
0 helpful votes
January 25th, 2018
Verified purchase

Once I called for help, the help I received from both people I spoke with was awesome. But the website is clunky: difficult to recall past orders, keep items in the saved folder for future etc.

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Tessa B.
1 review
0 helpful votes
October 30th, 2017
Verified purchase

Customer service through e-mail and phone were great. The website is difficult and clunky to navigate making creating this order difficult.

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John G.
1 review
0 helpful votes
October 19th, 2017
Verified purchase

The website is exactly intuitive. I also have to remember how to update quantities, LOL. There should be an update button rather than having to guess at the customize button again

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Kimberly L.
0 reviews
0 helpful votes
October 17th, 2017
Verified purchase

Your site has the best prices, but each year I need to order a different color bc the color we chose prior is always out of stock.

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Donna R.
2 reviews
0 helpful votes
August 14th, 2017
Verified purchase

I was very pleased to be able to get the numbers I wanted to along with the tickets I already have.

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Anna F.
0 reviews
0 helpful votes
July 14th, 2017
Verified purchase

on line site was pretty easy to do my own editing and order. Cant wait to see the quality and printing job performed.

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nancy p.
1 review
0 helpful votes
November 20th, 2016
Verified purchase

The shipping fees are high, and I would have liked a tracking number sent so I knew when I would recieve my order. Other than that, the people I have spoken to are nice.

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Eric G.
1 review
0 helpful votes
January 4th, 2017
Verified purchase

I love your ticket printing service! The ticket design portion of your website is a bit difficult to manage though. Upgrades in the functionality of that area would be greatly appreciated,

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Cory F.
1 review
0 helpful votes
January 3rd, 2017
Verified purchase

It would be nice if you could use the same template, so I would not have to start all over again for each ticket ordered. It took a really long time to create 6 tickets. If my template could've been saved, so i could just go back and edit the date and color of the ticket, it would make it much more user friendly.

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Ingrid B.
1 review
0 helpful votes
November 13th, 2016
Verified purchase

Rather difficult to navigate site, looking for simple FAQ's regarding multiple days of event and how to send customized spreadsheet.

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Linda B.
1 review
0 helpful votes
October 17th, 2016
Verified purchase

It was very user friendly, however, it would have been easier to edit one ticket and customize it for each night. Unless I missed it!

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Kyla W.
1 review
0 helpful votes
January 9th, 2017
Verified purchase

We would like it if there was a little more info on each ticket stock - specifically what printers they are each compatible with.

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Trudy P.
1 review
0 helpful votes
January 9th, 2015
Verified purchase

Checkout page is not user-friendly. Also can't tell if the page is processing after clicking "Continue".

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Jamie T.
1 review
0 helpful votes
December 10th, 2014
Verified purchase

It was frustrating that I could not update my quantity prior to checking out without starting my design from the beginning.

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Dorothy C.
1 review
0 helpful votes
April 29th, 2016
Verified purchase

Website is not user friendly....did not let me know why they could not process order. Called and was told they do not accept Discover Card. Should be noted in message Also when told there are five colors available for tickets, then show only four. Very frostrating.

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Lucas P.
1 review
0 helpful votes
May 19th, 2016
Verified purchase

YOUR SIGHT IS INCREDIBLY GLITCHY. I HAD ISSUES UPLOADING PHOTOS, EDITING MY TICKETS, AND INPUTING A SHIPPING ADDRESS. I STARTED OVER PROBABLY 4 TIMES. FIX IT

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Anne T.
1 review
0 helpful votes
June 8th, 2017
Verified purchase

When I would try to save multiple ticket orders, the new ticket order would overwrite the previous ticket order.

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Tina P.
1 review
0 helpful votes
May 22nd, 2017
Verified purchase

Need more choices for reserved tickets for dance recitals.
Need a way to use info from last year's tickets without having to start from scratch.

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Connie M.
1 review
0 helpful votes
April 11th, 2017
Verified purchase

Web site server was not responding for a while, was worried whether I was going to be able to place order online.

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Jesse F.
2 reviews
0 helpful votes
April 7th, 2017
Verified purchase

It would be nice if you could save a template and be able to only adjust dates for multiple day orders.

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jery m.
1 review
0 helpful votes
April 1st, 2017
Verified purchase

CREATING TICKET WAS A SLOW PROCESS, HAVING TO RESTART IMAGES OVER FROM TOP OF LIST WAS FRUSTRATING. UPLOADING IMAGES WAS A LITTLE DIFFICULT TO NAVIGATE WHERE I WANTED THEM MOSTLY BC OF THE EXTRA LAYERS...CONFUSING.

Thumbnail of user stephenw649
Stephen W.
1 review
0 helpful votes
March 9th, 2020
Verified purchase

Your staff is fantastic whenever I call for advice, but your website is very difficult to navigate. I wish you had more design options.

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

Apologies that you found it difficult. Our team is happy to help. We will reach out to see what type of designs you are looking for so we can accommodate your event theme moving forward. Thanks for sharing your experience with us.

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Cheryl B.
1 review
0 helpful votes
January 8th, 2020
Verified purchase

Trouble recreating the same ticket with three different backgrounds -- had to retype everything each time. When entering credit card, system bounced me out a couple times and I had to start completely from scratch.

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

Cheryl, I'm sorry you had trouble with your ticket order. We have a duplicate feature in the shopping cart to solve this issue moving forward. Please reach out when you're ready and our team would be happy to provide some assistance with accessing your order history to save you time.

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

Thumbnail of user kellym403
Kelly M.
e-Commerce Manager

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