Worldwide Ticketcraft has a rating of 4.13 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 87th among Printing sites.
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Very easy to use system! great customer service and local! I look forward to working with them in the future!
We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.
the editing of Numbers needed has too many steps. You should have school paper work on File if we have used you before.
I had to resubmit the entire order because it kept saying 1 item was missing a shipping address. I only had one order and it DID have a shipping address. Very annoying.
Once I called for help, the help I received from both people I spoke with was awesome. But the website is clunky: difficult to recall past orders, keep items in the saved folder for future etc.
Customer service through e-mail and phone were great. The website is difficult and clunky to navigate making creating this order difficult.
The website is exactly intuitive. I also have to remember how to update quantities, LOL. There should be an update button rather than having to guess at the customize button again
Your site has the best prices, but each year I need to order a different color bc the color we chose prior is always out of stock.
I was very pleased to be able to get the numbers I wanted to along with the tickets I already have.
on line site was pretty easy to do my own editing and order. Cant wait to see the quality and printing job performed.
The shipping fees are high, and I would have liked a tracking number sent so I knew when I would recieve my order. Other than that, the people I have spoken to are nice.
I love your ticket printing service! The ticket design portion of your website is a bit difficult to manage though. Upgrades in the functionality of that area would be greatly appreciated,
It would be nice if you could use the same template, so I would not have to start all over again for each ticket ordered. It took a really long time to create 6 tickets. If my template could've been saved, so i could just go back and edit the date and color of the ticket, it would make it much more user friendly.
Rather difficult to navigate site, looking for simple FAQ's regarding multiple days of event and how to send customized spreadsheet.
It was very user friendly, however, it would have been easier to edit one ticket and customize it for each night. Unless I missed it!
We would like it if there was a little more info on each ticket stock - specifically what printers they are each compatible with.
Checkout page is not user-friendly. Also can't tell if the page is processing after clicking "Continue".
It was frustrating that I could not update my quantity prior to checking out without starting my design from the beginning.
Website is not user friendly....did not let me know why they could not process order. Called and was told they do not accept Discover Card. Should be noted in message Also when told there are five colors available for tickets, then show only four. Very frostrating.
YOUR SIGHT IS INCREDIBLY GLITCHY. I HAD ISSUES UPLOADING PHOTOS, EDITING MY TICKETS, AND INPUTING A SHIPPING ADDRESS. I STARTED OVER PROBABLY 4 TIMES. FIX IT
When I would try to save multiple ticket orders, the new ticket order would overwrite the previous ticket order.
Need more choices for reserved tickets for dance recitals.
Need a way to use info from last year's tickets without having to start from scratch.
Web site server was not responding for a while, was worried whether I was going to be able to place order online.
It would be nice if you could save a template and be able to only adjust dates for multiple day orders.
CREATING TICKET WAS A SLOW PROCESS, HAVING TO RESTART IMAGES OVER FROM TOP OF LIST WAS FRUSTRATING. UPLOADING IMAGES WAS A LITTLE DIFFICULT TO NAVIGATE WHERE I WANTED THEM MOSTLY BC OF THE EXTRA LAYERS...CONFUSING.
Your staff is fantastic whenever I call for advice, but your website is very difficult to navigate. I wish you had more design options.
Trouble recreating the same ticket with three different backgrounds -- had to retype everything each time. When entering credit card, system bounced me out a couple times and I had to start completely from scratch.
Cheryl, I'm sorry you had trouble with your ticket order. We have a duplicate feature in the shopping cart to solve this issue moving forward. Please reach out when you're ready and our team would be happy to provide some assistance with accessing your order history to save you time.
Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...
Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.
In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.
In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.
Apologies that you found it difficult. Our team is happy to help. We will reach out to see what type of designs you are looking for so we can accommodate your event theme moving forward. Thanks for sharing your experience with us.