• Worldwide Ticketcraft

Worldwide Ticketcraft

Overview

Worldwide Ticketcraft has a rating of 4.13 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 87th among Printing sites.

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What reviewers want you to know

Positive highlights

  • I have been extremely happy with both your products and customer service!

Critical highlights

No critical highlights yet

How would you rate Worldwide Ticketcraft?
Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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customer service (23)
Thumbnail of user gregs497
1 review
0 helpful votes
February 27th, 2020

Kelly Mellert has been helping me with my orders for the past 4 years and is always great to work with. She responds to emails quickly and always helps me get my orders done correctly.

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

Greg, thank you for taking the time to share your experience with us! We appreciate your feedback.

Thumbnail of user angelah148
1 review
0 helpful votes
March 24th, 2018

Tickets looked exactly as advertised. Fast shipping and prompt service. I would order from them again in the future.

Thumbnail of user carlosc128
1 review
0 helpful votes
November 16th, 2017

We have been using WWTC for almost a decade. Never had any issues with quality, delivery, or customer service.

Thumbnail of user michaelj291
1 review
0 helpful votes
February 26th, 2018

We've been using Worldwideticketcraft for all of our ticket needs for over a decade, and are always satisfied with the quality of the products and service. I highly recommend this company!

Thumbnail of user kenm153
1 review
0 helpful votes
November 19th, 2017

My experiences with this company have repeatedly been extremely pleasant... from questions that I call I with (and their courteous and helpful answers) to the speed with which they expedite my order.

Thumbnail of user hollyd30
1 review
0 helpful votes
January 23rd, 2018

I initially had trouble trying to figure out how to recreate past tickets but Kelly was very helpful. It was very frustrating that I had to delete and recreate the tickets after our tax exempt status was updated. Other than that it was a good experience. The tickets arrived in a timely fashion and look AWESOME! I will definitely order our tickets from WWTC again!

Service
Value
Shipping
Quality
Thumbnail of user mariaa232
Maria A.
1 review
0 helpful votes
January 26th, 2017
Verified purchase

I was having trouble navigating your web site but when I emailed your customer service team they replied quickly.

Thumbnail of user robertl410
Robert L.
1 review
0 helpful votes
October 15th, 2016
Verified purchase

would like a "copy" function when designing multiple items with minor differences. This would speed up the time it takes to produce the multi item orders.

Thumbnail of user lindam553
Linda M.
1 review
0 helpful votes
February 9th, 2018
Verified purchase

Had to call over the phone and the people were very helpful. Shipping costs are relatively high especially for ground shipping though.

Thumbnail of user melissap148
Melissa P.
1 review
0 helpful votes
November 4th, 2016
Verified purchase

I love the new designs offered for Nutcracker tickets. would like to see more new designs for Dance Recitals!

Thumbnail of user marvar2
Marva R.
1 review
0 helpful votes
January 24th, 2015
Verified purchase

I have been ordering tickets from you for five years now and I am totally impressed with your new website and the bonus features you have included with the DIY tickets.

Thumbnail of user rickd127
Rick D.
1 review
0 helpful votes
November 9th, 2016
Verified purchase

Kelly was so much help!!! The rush fee was high, but that was our fault since we had to change shows.

Thumbnail of user shannong61
SHANNON G.
1 review
0 helpful votes
January 11th, 2017
Verified purchase

I WANTED MULTIPLES OF THE SAME TICKET DESIGN WITH DIFFERENT BORDERS. I HAD TO ENTER THE SAME DATA MULTIPLE TIMES

Thumbnail of user jens118
Jen S.
1 review
0 helpful votes
February 6th, 2017
Verified purchase

So far so good! The one thing I would suggest is offering smaller sets of raffle tickets so that those of us with smaller events don't have to commit to 500. Perhaps there could be a 100-200 option. Also, I was a bit shocked by the high cost of shipping when I was checking out. It too me off guard that shipping was half the cost of the product itself...so wondering if you may be able to offer a more economical shipping option for some?

Thumbnail of user coryf8
Cory F.
1 review
0 helpful votes
January 3rd, 2017
Verified purchase

It would be nice if you could use the same template, so I would not have to start all over again for each ticket ordered. It took a really long time to create 6 tickets. If my template could've been saved, so i could just go back and edit the date and color of the ticket, it would make it much more user friendly.

Thumbnail of user cheryll109
Cheryl L.
4 reviews
0 helpful votes
January 23rd, 2017
Verified purchase

Updating and saving was sometimes slow and cumbersome. Otherwise I feel very happy with the shopping experience.

Thumbnail of user kylaw9
Kyla W.
1 review
0 helpful votes
January 9th, 2017
Verified purchase

We would like it if there was a little more info on each ticket stock - specifically what printers they are each compatible with.

Thumbnail of user frankg207
frank g.
1 review
0 helpful votes
January 11th, 2017
Verified purchase

Website said color I wanted was out of stock. Called offices and very helpful associates explained website was not current. He double checked and infact my desired color was in stock!

Thumbnail of user rebeccaz12
Rebecca Z.
1 review
0 helpful votes
January 31st, 2017
Verified purchase

I wish I didn't have to re-enter all of the information when I am ordering tickets for the same show over a few days.

Thumbnail of user karena100
Karen A.
12 reviews
1 helpful vote
January 7th, 2017
Verified purchase

I love getting our tickets from you. However, I really wish I could copy my project for multiple days performances. I know I could have done what the FAQ's suggested....but it is still a frustration. However, it is my ONLY complaint...so I guess that's still pretty good!

Thumbnail of user rachelm219
Rachel M.
1 review
0 helpful votes
October 21st, 2016
Verified purchase

I can't believe how easy this was!
Kelly Mellert was helpful and kind when I called for more information.
Now I see why Point Loma Nazarene University loves you folks!
Thank you!
Rachel M.

Thumbnail of user danae25
Dana E.
1 review
0 helpful votes
January 28th, 2015
Verified purchase

There's great ease of moving, modifying and controlling the custom set-up...and it was fun! We will use you again and tell others too.

Thumbnail of user ericg152
Eric G.
1 review
0 helpful votes
January 4th, 2017
Verified purchase

I love your ticket printing service! The ticket design portion of your website is a bit difficult to manage though. Upgrades in the functionality of that area would be greatly appreciated,

Thumbnail of user jeffreyt58
Jeffrey T.
1 review
0 helpful votes
May 4th, 2020
Verified purchase

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Thumbnail of user stephenw649
Stephen W.
1 review
0 helpful votes
March 9th, 2020
Verified purchase

Your staff is fantastic whenever I call for advice, but your website is very difficult to navigate. I wish you had more design options.

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

Apologies that you found it difficult. Our team is happy to help. We will reach out to see what type of designs you are looking for so we can accommodate your event theme moving forward. Thanks for sharing your experience with us.

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

Thumbnail of user kellym403
Kelly M.
e-Commerce Manager

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