• Worldwide Ticketcraft

Worldwide Ticketcraft

Overview

Worldwide Ticketcraft has a rating of 4.13 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 72nd among Printing sites.

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What reviewers want you to know

Positive highlights

  • I have been extremely happy with both your products and customer service!

Critical highlights

No critical highlights yet

How would you rate Worldwide Ticketcraft?
Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user gregs497
1 review
0 helpful votes
February 27th, 2020

Kelly Mellert has been helping me with my orders for the past 4 years and is always great to work with. She responds to emails quickly and always helps me get my orders done correctly.

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

Greg, thank you for taking the time to share your experience with us! We appreciate your feedback.

Thumbnail of user angelah148
1 review
0 helpful votes
March 24th, 2018

Tickets looked exactly as advertised. Fast shipping and prompt service. I would order from them again in the future.

Thumbnail of user carlosc128
1 review
0 helpful votes
November 16th, 2017

We have been using WWTC for almost a decade. Never had any issues with quality, delivery, or customer service.

Thumbnail of user michaelj291
1 review
0 helpful votes
February 26th, 2018

We've been using Worldwideticketcraft for all of our ticket needs for over a decade, and are always satisfied with the quality of the products and service. I highly recommend this company!

Thumbnail of user kenm153
1 review
0 helpful votes
November 19th, 2017

My experiences with this company have repeatedly been extremely pleasant... from questions that I call I with (and their courteous and helpful answers) to the speed with which they expedite my order.

Thumbnail of user hollyd30
1 review
0 helpful votes
January 23rd, 2018

I initially had trouble trying to figure out how to recreate past tickets but Kelly was very helpful. It was very frustrating that I had to delete and recreate the tickets after our tax exempt status was updated. Other than that it was a good experience. The tickets arrived in a timely fashion and look AWESOME! I will definitely order our tickets from WWTC again!

Service
Value
Shipping
Quality
Thumbnail of user scottd165
Scott D.
1 review
0 helpful votes
March 8th, 2018
Verified purchase

Very simple to shop for what I was looking for on their website! All the details were listed on the product page. Having the printer compatibility was great too!

Thumbnail of user angelah169
Angela H.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

I had to resubmit the entire order because it kept saying 1 item was missing a shipping address. I only had one order and it DID have a shipping address. Very annoying.

Thumbnail of user vanessab114
Vanessa B.
1 review
0 helpful votes
May 10th, 2018
Verified purchase

Overall the process went smoothly and was very intuitive. BUT, the process of getting my order into the shopping cart was not at all clear and I had to click through my saved layout several times. Even now, I'm not sure exactly what I did to place the tickets in the shopping cart so I could checkout.

Thumbnail of user juliew187
Julie W.
3 reviews
0 helpful votes
March 19th, 2018
Verified purchase

Years ago I searched. I found the easiest online ordering and custom setup that I could find. Thanks!!!

Thumbnail of user ericg151
Eric G.
1 review
0 helpful votes
January 25th, 2018
Verified purchase

Once I called for help, the help I received from both people I spoke with was awesome. But the website is clunky: difficult to recall past orders, keep items in the saved folder for future etc.

Thumbnail of user georgettek4
Georgette K.
1 review
0 helpful votes
March 12th, 2018
Verified purchase

I used to have really good website and customer service. Not sure what has happened. My last few orders have been slower than normal. This one, another website issue which is constant. I tried to call customer service today because this order shows cancelled. Was told everyone was at lunch. How could EVERYONE be at lunch... we have used you guys for over 10 years and the last few have been very poor I regret to say.

Every time I have to order, I totally dread it. The website crashes or cancels my order. I use it from multiple computers and multiple browsers. This last order, though it showed on the screen was all duplicative though I ordered different. My show is Thursday and this was suppose to ship Friday. No confirmation. I am guessing I will need to get emergency printing here in California.

Thumbnail of user scottiet2
Scottie T.
2 reviews
0 helpful votes
February 22nd, 2018
Verified purchase

You have an impressive assortment of things! Delighted that you carry the ticket stock that our Datamax ST-3210s require.

Thumbnail of user hollyd42
Holly D.
1 review
0 helpful votes
January 8th, 2018
Verified purchase

Everyone that I communicated by email with was very friendly and helpful. I wasn't happy that I had to delete and recreate my tickets after our tax exempt status was updated.

Thumbnail of user chrisr338
Chris R.
1 review
0 helpful votes
March 28th, 2018
Verified purchase

the editing of Numbers needed has too many steps. You should have school paper work on File if we have used you before.

Thumbnail of user dougm177
Doug M.
1 review
0 helpful votes
March 7th, 2018
Verified purchase

Speedy and efficient. Appreciate especially tax-exempt info provided in red type! We are a nonprofit organization, and this really helps.

Thumbnail of user lindam553
Linda M.
1 review
0 helpful votes
February 9th, 2018
Verified purchase

Had to call over the phone and the people were very helpful. Shipping costs are relatively high especially for ground shipping though.

Thumbnail of user freds174
Fred S.
0 reviews
0 helpful votes
February 8th, 2018
Verified purchase

Great Customer service especially from Temecca J
ackson, who was very personable and helpful in completing our order

Thumbnail of user andrewc265
Andrew C.
1 review
1 helpful vote
January 30th, 2018
Verified purchase

The charge credit car page wouldn't work but wouldn't tell me why. When I went back a couple of pages and added my shipping option it processed. it would have been nice to know why it wouldn't process so I could have solved it sooner.

Thumbnail of user marthap64
Martha P.
0 reviews
0 helpful votes
January 30th, 2018
Verified purchase

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Thumbnail of user jacka114
jack a.
1 review
0 helpful votes
February 20th, 2018
Verified purchase

Katie has been terrific in walking me through the design process. This is our 2nd year using these passes and they look GREAT!

Thumbnail of user nathanm102
Nathan M.
1 review
0 helpful votes
February 16th, 2018
Verified purchase

The editor allowed me to upload a custom image, but I had a hard time including it into a custom designed raffle ticket. My only suggestion would to streamline that to make it less confusing. Otherwise, it was very easy to order! Thanks!

Thumbnail of user codyk12
cody k.
1 review
0 helpful votes
April 3rd, 2018
Verified purchase

fantastic, tamica (forgive the spelling if wrong) was a wonder help, and was very fast at getting me answers!

Thumbnail of user katieb347
Katie B.
1 review
0 helpful votes
May 15th, 2020
Verified purchase

The website was extremely user friendly. I like the added credit card pop up feature , that has been added since I last Shopped.

Thumbnail of user stephenw649
Stephen W.
1 review
0 helpful votes
March 9th, 2020
Verified purchase

Your staff is fantastic whenever I call for advice, but your website is very difficult to navigate. I wish you had more design options.

Thumbnail of user kellym403
Kelly M. – Worldwide Ticketcraft Rep

Apologies that you found it difficult. Our team is happy to help. We will reach out to see what type of designs you are looking for so we can accommodate your event theme moving forward. Thanks for sharing your experience with us.

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

Thumbnail of user kellym403
Kelly M.
e-Commerce Manager

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