Worldwide Ticketcraft has a rating of 4.13 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 72nd among Printing sites.
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Very easy to use system! great customer service and local! I look forward to working with them in the future!
We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.
Kelly Mellert has been helping me with my orders for the past 4 years and is always great to work with. She responds to emails quickly and always helps me get my orders done correctly.
Tickets looked exactly as advertised. Fast shipping and prompt service. I would order from them again in the future.
We have been using WWTC for almost a decade. Never had any issues with quality, delivery, or customer service.
We've been using Worldwideticketcraft for all of our ticket needs for over a decade, and are always satisfied with the quality of the products and service. I highly recommend this company!
My experiences with this company have repeatedly been extremely pleasant... from questions that I call I with (and their courteous and helpful answers) to the speed with which they expedite my order.
I initially had trouble trying to figure out how to recreate past tickets but Kelly was very helpful. It was very frustrating that I had to delete and recreate the tickets after our tax exempt status was updated. Other than that it was a good experience. The tickets arrived in a timely fashion and look AWESOME! I will definitely order our tickets from WWTC again!
Very simple to shop for what I was looking for on their website! All the details were listed on the product page. Having the printer compatibility was great too!
I had to resubmit the entire order because it kept saying 1 item was missing a shipping address. I only had one order and it DID have a shipping address. Very annoying.
Overall the process went smoothly and was very intuitive. BUT, the process of getting my order into the shopping cart was not at all clear and I had to click through my saved layout several times. Even now, I'm not sure exactly what I did to place the tickets in the shopping cart so I could checkout.
Years ago I searched. I found the easiest online ordering and custom setup that I could find. Thanks!!!
Once I called for help, the help I received from both people I spoke with was awesome. But the website is clunky: difficult to recall past orders, keep items in the saved folder for future etc.
I used to have really good website and customer service. Not sure what has happened. My last few orders have been slower than normal. This one, another website issue which is constant. I tried to call customer service today because this order shows cancelled. Was told everyone was at lunch. How could EVERYONE be at lunch... we have used you guys for over 10 years and the last few have been very poor I regret to say.
Every time I have to order, I totally dread it. The website crashes or cancels my order. I use it from multiple computers and multiple browsers. This last order, though it showed on the screen was all duplicative though I ordered different. My show is Thursday and this was suppose to ship Friday. No confirmation. I am guessing I will need to get emergency printing here in California.
You have an impressive assortment of things! Delighted that you carry the ticket stock that our Datamax ST-3210s require.
Everyone that I communicated by email with was very friendly and helpful. I wasn't happy that I had to delete and recreate my tickets after our tax exempt status was updated.
the editing of Numbers needed has too many steps. You should have school paper work on File if we have used you before.
Speedy and efficient. Appreciate especially tax-exempt info provided in red type! We are a nonprofit organization, and this really helps.
Had to call over the phone and the people were very helpful. Shipping costs are relatively high especially for ground shipping though.
Great Customer service especially from Temecca J
ackson, who was very personable and helpful in completing our order
The charge credit car page wouldn't work but wouldn't tell me why. When I went back a couple of pages and added my shipping option it processed. it would have been nice to know why it wouldn't process so I could have solved it sooner.
We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.
Katie has been terrific in walking me through the design process. This is our 2nd year using these passes and they look GREAT!
The editor allowed me to upload a custom image, but I had a hard time including it into a custom designed raffle ticket. My only suggestion would to streamline that to make it less confusing. Otherwise, it was very easy to order! Thanks!
fantastic, tamica (forgive the spelling if wrong) was a wonder help, and was very fast at getting me answers!
The website was extremely user friendly. I like the added credit card pop up feature , that has been added since I last Shopped.
Your staff is fantastic whenever I call for advice, but your website is very difficult to navigate. I wish you had more design options.
Apologies that you found it difficult. Our team is happy to help. We will reach out to see what type of designs you are looking for so we can accommodate your event theme moving forward. Thanks for sharing your experience with us.
Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...
Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.
In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.
In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.
Greg, thank you for taking the time to share your experience with us! We appreciate your feedback.