World Soccer ShopReviews 1

I started an order for a pair of soccer cleats. I had discount codes for free shipping, a 10% if I signed up for texts and another for 10%. My total before I checked out went from $74.99 to $82...up not down. I called and sw Brad. He put me on hold and said his supervisor told him after I completed the purchase, the deductions would be made. Done...bill was still $82. I called again and sw Ryan. He took off the shipping and was able to take off one of the 10% charges and was going to give me the new total which would not be visible until after midnight. My calculations were about $65. He put me on hold and sw his supervisor. The response was that they would only apply 1 discount even though their website did not indicate that, the code was accepted on the checkout screen AND the previous supervisor and employee said they would all come off. I nicely explained this to him and asked why the codes were accepted and why I was told by another employee and supervisor they would come off. He did not have an answer or offer to transfer me to the alleged supervisor. I told him that if they were not going to honor their word and information from the website...let alone bicker over a 10% charge of about $7, they would force me to cancel the order. He really didn't care or offer to try to make it right. Poor company, uninformed employees and very incorrect website. I would pay more at another store than buy from these people. Beware