I've used Remitly, MoneyGram, Western Union, PayPal, XE all are brilliant compared to WorldRemit whom are not only unable to properly, reliably send money, they do so violating a number of banking and financial regulatory laws.
Before determining whether or not you have any problems sending money due to properly verifying your information is OK and valid they actually withdraw your money from the account, then AUTOMATICALLY cancel your transaction stating your money will be sent back credited to its original source.
That's where your problems just begin.
Even though they state and promise money will be returned within 2–3 business days from cancellation, you see the refunded date keep changing everyday. (so far 5 days and counting), it will show pending on your bank but calling the bank you show no sign, message or transaction being canceled.
Customer service is nothing but a big stroke of useless people that "know nothing", can't answer why the dates keep changing, where your money is… Banking is the most high tech industry where every penny is tracked… EXCEPT AT WORLDREMIT.
Thankfully I only sent a small portion as a tester.
I have sence filed multiple formal regulatory agency complaints. You should too and consider a class-action lawsuit law firm to take your case for damages
USA
State of Texas Department of Banks
US Consumer Financial Protection Bureau (CFPB)
US FDIC
Federal Reserve Board (FRB)
US Internal Revenue Service / Financial Fraud Department
PHILIPPINES
Bangko Sentral
BUREAU OF INTERNAL REVENUE
Zepz London Legal Department;
British Financial Conduct Authority (FCA)
March 31st 2024 20:40 via opening an account with WorldRemit.com to transfer the Amount of $896.89 USD for P50,000 Philippines pesos to a GCash account I regularly do via Remitly or PayPal.

They accepted my personal and banking information without any problem and put the transaction through immediately withdrawing my money from my bank without requesting any form of verification.

Then immediately within the same minute cancelled and approved the cancellation without explanation stating only that the refund with be put back into my bank within 2-3 days.

Then each day checking my bank which no funds returned I logged back into WorldRemit noticing each day I checked the refund date and time kept changing one day later.

After over 1 dozen emails and chats I was given only the I'm so sorry run around.

They have all information of the transaction yet insist ad hoc that in order to have my money returned to my bank account and point of origin for me to provide my bank statement which is in violation of the US Privacy Laws, Federal and State of Texas Department of Banks banking and financial regulatory laws compliance and US Consumer Financial Protection Bureau (CFPB) putting my personal information and identity at unnecessary risk of identity theft. Something they should protect their customers from.
Their request has no reasonable, viable or valid reason in the best interest of their customers.

I ALSO DEMAND THEY IMMEDIATELY RETURN ALL MONIES. Which were earmarked for someone's medical expenses and additionally putting their life unnecessarily at great risk and harm, as well as causing me additional expense and loss of time securing additional funding for this person.

NEVER USE WORLD REMIT. THEY DO NOT RESPOND TO QUERYS, EMAILS AND I AM STILL WAITING FOR MY REFUND IOF £775.

Below is an email ( and a review on Trustpilot that TP removed) that I sent to WorldRemit.
I have sent well over 12 emails to them (inc to Compliance Officer, Philip Doyle (no response).
I just had an email from WR saying they have suspended my account---no reason given.
I urge you to look at my email to them and tell me if they need to be shut down, as they are nothing but thieves.
I have been with them for 10 years without any problem until this year.
They have treated me like a criminal---and others also, if reviews here are anything to go by.

This was my my latest email to them:

WHY HAVE YOU STOLEN MY MONEY?.

I cancelled a £1-45 transaction to the Philippines on Dec 8th immediately after I saw it being "reviewed".
It was and STILL IS at the "processing" stage---and I cancelled it at least four times.

I have been with you for 10 yrs, and I have written statements from you saying that I am a "valued customer" and "when am I going to make my next transaction" etc.

You KNOW there is no problem with my recipients after 10 yrs and over £30,000 worth of transactions.
They are very close friends who I know extremely well.

My recipients have been basically the same for the 10 years--with no problems whatsover until this year.

You are now asking for extremely personal information as to WHEN and HOW I met my recipients as well as other personal information about them.
""""Proof of Relationship to the Beneficiaries - Please provide details of when and how you met each of your beneficiaries and provide proof of relationship (e.g., beneficiary's valid identification card or passport stamps confirming travels to the country you are sending to)."""
"Confirming travels to the country you are sending to"?... What does THAT mean?.

You are also asking me to provide THEIR ID!
THEY provide THEIR ID to the teller when they collect money.
How you expect me to have their ID is beyond me.

You are grossly mis-using any so called "powers" that you have as regards personal information.

All you need to know is my information and the recipients name, location and number.
THEIR ID is taken care of in their country.

You can talk about new "regulations" until the cows come home---but what you are asking me about my recipients is on a par with asking about my medical records etc----IT IS ILLEGAL AND AN ABUSE.

Send me my money please----along with compensation for the stress you have put me under after sending you at least 12 emails, with "promises" that you will contact me and resolve the matter.

YOU HAVE STOLEN £1-45 ( the amount is irrelevant).