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Claim Your BusinessWorld Market has a rating of 2.17 stars from 225 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about World Market most frequently mention customer service, order online, and business days problems. World Market ranks 466th among Furniture sites.
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I do not question the negative experiences that many other consumers have reported, but my own recent experience was very different from theirs. I ordered very hard to find Boulder Canyon potato chips with only sea salt added and I received them promptly. The bags were intact and the chips were fresh (with a "Best if used by date" more than three months from the date I received the package. World Market provided a valid tracking number so that I could track the shipment. All in all, I found the company to be reliable and trustworthy.
Englewood CO: We were ready to buy a table, a sofa and carpet but wanted to sign up for the card for %20 off.The cashier told us that only the manager knew how to do this process. The manager insisted on checking people out and left this poor cashier to sign us up...who didn't know how to do it. We waited 20 minutes for help.The manager ignored us and then disappeared. She finally showed up to say she couldn't help us...we looked at her and then walked out. Will never shop there again
I do not question the negative experiences that many other consumers have reported, but my own recent experience was very different from theirs. I ordered very hard to find Boulder Canyon potato chips with only sea salt added and I received them promptly. The bags were intact and the chips were fresh (with a "Best if used by date" more than three months from the date I received the package. World Market provided a valid tracking number so that I could track the shipment. All in all, I found the company to be reliable and trustworthy.
Products used:
Boulder Canyon potato chips with sea salt.
I made a mistake with an order I placed for Christmas. I called Customer Service and spoke to a very helpful, pleasant service rep and they were able to help me in a matter of minutes. She was very friendly and said she was glad to help and wish me a happy holiday. Great Customer Service experience. Thank you.
Tip for consumers:
Love it.
Products used:
Gift card
We ordered a Farmhouse Granger Table for our new condo in Saint Augustine. It was delivered today and Pilot shipping company would not carry it upstairs. In desperation I called Jacksonville World Market after 5 pm and James Clute drove all the way to St Augustine from Jacksonville to help us. He bought his wife to help too. He then helped my husband build it I no time at all... and left after 8 pm. Wow, what an amazing man and so was his wife Linda. World Market is blessed to have this gentleman as an employee
My name is Luda and I bought yesterday a daybed from the store located in Brooklyn, NY. It was unbelievable experience from the first call I made to the putting my daybed in my car. Would. I so happy with my beautiful daybed and with the service I got there. I would like to really express my gratitude to the people, who was helping me, Eija, Idan and the young beautiful girl (sorry forgot her name but she help me to put the boxes in my car). Everybody are professional people and very, very nice.
Tip for consumers:
I love it
Products used:
Daybed
I ordered bathroom items (bath mats and shower curtain) online. The items came within expected delivery window in two shipments.
I've read a lot of bad reviews after I placed my order online. So, I wanted to leave a positive review. The items I ordered were perfect and came in a timely manner.
I want to give two ratings. 5 star for employee # *******, a gal with purple hair at the Rosedale, MN store on 12/5/19. She was pleasant and quick but at the same time did not make me feel rushed. She told me where to find what I couldn't and held my basket while I went to get it. I will look for her to check me out next time.
She called a manager over to take care of something that did not ring up properly. The manager took over the register and said he gave me the discount. I figured he knew what he was doing but I just checked my receipt and he rang up the item without the discount. He gets zero stars. I called the store hoping they could credit me but they do nothing over the phone. World Market gets zero stars for not providing their employees with the ability to satisfy a customer when an employee from Cost Plus World Market messes up.
On Aug 24 at 8:48 PM PDT, I bought the Gray Emmett 5 Piece Square Modular Sectional Sofa #KIT0057SKU. I live in Liberty Lake, WA and the estimated time for arrival was Sep 1-3. I received my order by Seko Logistics on Sep 4. AWESOME!
I had purchased the sectional for $1,284.43 (that included the 15% discount and WA tax); I then saw 3 days later that World Market had lowered the price considerably. I called customer service and it took me about 15 minutes until someone was able to answer. I explained the cost difference and they said I could on get $66 dollars back on my order (actually, I should have been quoted $266 refund). I thanked her for her time and hung up and went immediately to the website chat function, was connected almost instantly to a customer service rep, explained the situation and was quoted $266 refund for my order. Five days later I had my refund back in my account. AWESOME!
The Sectional is awesome too! Very deep and about 8 out of 10 for firmness on the seat cushions. Extra cushions for the back are awesome as well and very soft. I'm 6'4" tall and this sectional is just awesome.
I Had amazing experience of shopping in new World Market store in Manchester, CT. I loved service and friendly environment.
I loved the great diversity in food and kitchen supplies, loved helpful sales people. I wish to have more such experience in different stores I go.
Loved everything there.
My whole family loves this store, amazing food items, artwork, soaps, furniture, home décor and cooking items. They have all sorts for food items, beverages, wines, beers and sweets that are imported from other countries. I love buying good quality spices, teas, coffee, sweets, jewelry and gifts here. My favorites are German, Canadian, British and Japanese candy, German cookies, eastern spices, Wild Rose tea, chocolate chai, scone mixes, vintage soda pops & beers, Asian & Italian cooking, unique jewelry and artwork, kitchen kick knacks... these are many of the thing I've bought from this store and loved them all.
Sometimes I shop at world market location: Rockville ( federal plaza) and I wanted to appreciated the person works there (Heath) he is very kind and helpful, thanks to him and also the store is very organized and clean.
I love stopping in here periodically to see what's new! They have the cutest home decor, unique kids toys and fun foods to try!
While I usually love most of the furniture I get from World Market. The faux leather chairs and seating they sell can be a problem. I have purchased two different faux leather chairs from them and they both over time started cracking and peeling. I do think most of the other furniture is quite amazing though.
Placed my first order before the holidays, it arrived quickly, all items wrapped well and arriving as expected: total of 50+ items! I need to post a picture of the huge boxes that showed up near my door. :). Overall I am very impressed, and will order again. Also, they have great perks to members, so make sure you enroll into their saving program.
WorldMarket are an excellent company to do business with. I have bought from them for over 1 years and never had a problem with a return or damaged item. Sometimes I get items within 2 days. Always helpful customer service waiting to help in any way they can. I love this company and will be ordering additional furniture from WorldMarket in the near future!
By the way, you can save 10% on your first order, to receive the discount, follow the link and register on the site. Thanks.
https://goo.gl/levvQL
Unique, beautiful items. Love love love this store (and it is reasonable)! FIRST store I ever visit when in Crystal Lake, IL..
Awesome candy and furniture from around the world. As a traveler I was originally surprised to see true items from countries I have visited, now I rekindle memories when I shop here.
I LOVE this store. They have awesome furniture, wine etc. If you join their email you get pints and earn rewards. If you have their credit card they send you birthday coupons for $10 off and if you spend so much per year you get a $25 gc for your bday!
I lik it do much here. The workers is always nice and say hi when I go. The best candies and sweets and everything else is good here to. I recommend this store.
Great coupons from this site, I just use my smart phone and they scan the barcode! Love it! I am always using coupons from their site!
They have everything here. Great food and decor!
Shop World Market for top quality furniture, affordable home decor, imported rugs, curtains, unique gifts, food, wine and more - at the best values anywhere online.
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