• World Market

World Market

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Overview

World Market has a rating of 2.17 stars from 225 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about World Market most frequently mention customer service, order online, and business days problems. World Market ranks 452nd among Furniture sites.

  • Service
    44
  • Value
    38
  • Shipping
    33
  • Returns
    25
  • Quality
    35
Positive reviews (last 12 months): 6.7%
Positive
1
Neutral
0
Negative
14
35
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • World Market will not allow you to put a PO Box on your order.
  • When brought up with customer service, I was told it wasn't available at the store and sorry for the inconvenience.
How would you rate World Market?
Top Positive Review

“My own experience was perfect!”

Oscar J.
11/22/23

I do not question the negative experiences that many other consumers have reported, but my own recent experience was very different from theirs. I ordered very hard to find Boulder Canyon potato chips with only sea salt added and I received them promptly. The bags were intact and the chips were fresh (with a "Best if used by date" more than three months from the date I received the package. World Market provided a valid tracking number so that I could track the shipment. All in all, I found the company to be reliable and trustworthy.

Top Critical Review

“Manager was terrible.”

Cindy E.
1/1/24

Englewood CO: We were ready to buy a table, a sofa and carpet but wanted to sign up for the card for %20 off.The cashier told us that only the manager knew how to do this process. The manager insisted on checking people out and left this poor cashier to sign us up...who didn't know how to do it. We waited 20 minutes for help.The manager ignored us and then disappeared. She finally showed up to say she couldn't help us...we looked at her and then walked out. Will never shop there again

Reviews (225)

Rating

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Reviews that mention popular keywords

world market (85) customer service (79) police report (7)
Thumbnail of user jessicag217
4 reviews
33 helpful votes
August 10th, 2019

I have ordered a few things from this website, and some of them have been fine. But I have ordered two baskets, neither of which were cheap. One of them came very lopsided. It is just the way it is weaved. It does not sit straight. I bought it to put a plant in in my living room. Another time I ordered a large sculpted basket called a pumpkin basket. When it came, the entire side was caved in. And it wasn't damaged, I believe it was just made that way. I attempted to pop the side back out oh, but it would not go. The box it arrived and had not been damaged at all. So that leads me to believe they actually shipped it to me this way. I don't know why they ship out items that are clearly not made correctly. Those should be discarded and not sold. Then I had to go through the trouble of asking for free return shipping since I received a defective item. Which they did honor

Thumbnail of user leisaw9
1 review
4 helpful votes
November 18th, 2020

I went in there the other day. Yipee 20% almost everything. Not exclusions apply.
I was told i could not use the coupon. I put in my phone number and i did not get any rewards for spending $120?

Thumbnail of user hollyf15
4 reviews
4 helpful votes
February 29th, 2016

I found some cute tables and it was a good buying experience. I later found very similar tables much cheaper on Wayfair. I do like many of the items on worldmarket, but it is a bit pricey compared to other retailers.

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About the business

Shop World Market for top quality furniture, affordable home decor, imported rugs, curtains, unique gifts, food, wine and more - at the best values anywhere online.

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