• Wordans CA

Wordans CA

Overview

Wordans CA has a rating of 3.17 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping, and timely manner. Wordans CA ranks 33rd among T Shirts sites.

  • Service
    64
  • Value
    59
  • Shipping
    62
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
32
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What reviewers want you to know

Positive highlights

  • I contacted Wordans Customer Service today and Mig took excellent care of me.

Critical highlights

  • No response to emails, and phone numbers are disconnected.
How would you rate Wordans CA?
Top Positive Review

“Great Customer Service”

Diane Q.
12/1/20

I have ordered from this company on a number of occasions now. The website has accurate stocking information, delivery time lines are good as well. Like any company there are mishaps but their customer support is quick to respond to resolve the issue, their team is friendly and helpful. My recent experience dealing with Charlie was very positive, service was excellent, he assured me on the phone my short ship would be addressed and he also followed up with an email with the resolution. Thanks for the great service, Diane

Top Critical Review

“Scammer”

Mahetabe D.
2/28/22

They charged me nearly €100 but only part of my products arrived, 2 of them didn't come. When I emailed I was told I will get a full refund since January 2022 but still nothing. Today when I was emailing. I got notified automated rejection from receiver. Don't fall for their scam. My kids were looking forward for their tshirts for their birthday party and also delivery was charged separately even though tshirts look cheap. Let me tell you these kind of money don't last for long and your company will surely ruined as you made my son who is Autistic cried

Reviews (446)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (202) phone number (24)
Thumbnail of user francescab64
1 review
0 helpful votes
January 5th, 2021

Had a slight mishap with my order but fortunately got a quick and polite reply from Alejandro. Great work! Will definitely be returning!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleyw452
2 reviews
11 helpful votes
January 12th, 2021

I was pretty frustrated when a large chunk of my order came with weird fitting collars. I use these items for my small business. I was about to write wordans off, but Charlie quickly rectified the situation! Will likely order again!

Products used:
Fruit of the Loom t shirts- I’ve since switched to Gildan because of the odd fit of the first batch of shirts I ordered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnl3466
1 review
0 helpful votes
January 2nd, 2021

I had some issues with sizing due to shirts being made from different facilities. I had reached out and got sent another batch which hopefully will be correct. Unfortunately, the second shipment also had some sizing errors. I hope it could also be resolved.

Tip for consumers:
Stocks/quantity of shirts fluctuate often. Don't wait too long .

Products used:
Alstyle 1301

Service
Value
Shipping
Quality
Thumbnail of user keonimolt
1 review
0 helpful votes
January 6th, 2021

I purchased some shirts from Wordans, didn't fit right and need to return. Thank to Ross helped me with return transaction. Good customer service!

Service
Value
Shipping
Returns
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Thumbnail of user carolr328
1 review
1 helpful vote
July 31st, 2019

Have ordered many times and each order has been exactly as ordered. Delivery has been between 2 to 5 days. Am a satisfied customer that will be ordering again.

Thumbnail of user michelew228
1 review
0 helpful votes
December 10th, 2020

My order arrived without one of the items. I emailed customer service and the issue was resolved quickly. Alejandro followed up in a timely manner and made sure that I receive the missing item.

Thumbnail of user luxg1
1 review
0 helpful votes
October 6th, 2021

This is a nice clothing store and while I do like it quite a lot I feel that a shortcoming of this store is that some shirts are a bit uncomfortable but other than that the only other shortcoming is, because of how many clothing items are being made. So it contributes quite a lot to global warming though, that last thing can be said about almost any company but other than that this is a really good and nice clothing store for all types of clothes that are available in the store

Products used:
A baseball shirt

Service
Value
Shipping
Quality
Thumbnail of user larryb973
1 review
0 helpful votes
November 26th, 2020

Was skeptical after reading reviews. Our experience was great from product quality to fast delivery.

Thumbnail of user caroln44
1 review
0 helpful votes
October 16th, 2017

Recently during the hurricanes our non-profit had a fund raiser scheduled. I put off ordering the T-shirts because of the weather. Once I did, I was panicked about the t-shirts getting here on time. Not a problem there. They were here just in time. The shirts were used for our staff visibility and the colors were good and bright. This really helped the teams to be able to find us if they needed something. I had only one issue and that was one shirt was not sewn well and it came apart at the seam.

Thumbnail of user wordansr
Wordans R. – Wordans CA Rep

Hi Carol,

We're glad you loved the shirts and the overall experience! We're happy we could help. Please provide your order ID, I'll make sure you receive a replacement.

Thank you!

Thumbnail of user pierrek29
1 review
0 helpful votes
December 22nd, 2020

I was very well served by Alejandro Trigo Veiga, he took time the look and reach for the information I was looking for. Instead of make me waiting, he offer me to call me back with the answer. Wich he did promptly. Great and kind service.

Thumbnail of user robinl401
1 review
0 helpful votes
December 4th, 2020

I ordered 5 white tops for a photoshoot, with previous experience of very quick delivery from Wordans this Summer.

I needed to follow up after not hearing for a couple days, but I was helped very kindly by Charlie, who contacted me personally after the shipping label was applied to let me know my order was on the way.

I hope to receive them tomorrow (with the exception of one which will come later due to stock) & will likely order from Wordans again!

Tip for consumers:
Order a bit in advance of what expectations are. Especially in Winter!

Service
Value
Shipping
Thumbnail of user ernestp9
1 review
1 helpful vote
October 31st, 2017

I purchased several dry fit blend polos. I was really pleased with the items I ordered. Showed them to some colleagues and ended up placing multiple orders.

Satisfied

Thumbnail of user joanm566
1 review
0 helpful votes
December 9th, 2020

Had an issue with our purchase and "Anna" was such a great help in setting things right. Fast delivery and fast replies to email questions.

Thumbnail of user derekp148
1 review
13 helpful votes
December 20th, 2020

Wordans has been a great supplier of blank tees for screenprinting. I have ordered nearly 1000 tees over 10 orders and had an overall great experience. I appreciate the wide range of products, cheap prices and free shipping. When I ordered before Thanksgiving I noticed that the free shipping price had increased which was odd. However since then it has returned to $129. In one order, I did not receive shipping confirmation for 8 days and then when I did receive confirmation, the order was cancelled, setting my business back. However, Wordan's gave me a coupon for the order, apologized and provided free shipping with the coupon.

Aside from that incident, in general customer service has been very good! My most recent exchange with customer service involved inquiring about order status which was met promptly and professionally by a rep named Alejandro. As a result, I am still a dedicated customer and Wordans remains my key supplier of blank goods.

Thumbnail of user rominaa5
1 review
0 helpful votes
December 8th, 2020

I have been purchading from Wordans for some time now. The cusyomer service is always good and the shipping is always fast. They always get my orders right no matter how big they are. ALEJANDRO has helped me whenever I had questions and difficulty placing my orders and has even provided me with discount codes for my purchases. Thank you!

Thumbnail of user tracib77
1 review
0 helpful votes
November 13th, 2020

I had a minor issue with the front pocket being off centre on my hooded sweatshirt! I emailed the company and the next day I received my replacement! Alejandro was more than accommodating!

Thumbnail of user mechellet5
1 review
0 helpful votes
December 15th, 2020

Wordans has great customer service. Alejandro responded to my email right away and was very helpful.

Thumbnail of user thuzhanep
1 review
0 helpful votes
November 26th, 2020

I had called Wordans and had the pleasure of having Alejandro assist me. He was very kind and helpful! He even followed up with me to ensure my concern was resolved. Thank you for a satisfying experience!

Thumbnail of user marianb98
1 review
0 helpful votes
November 25th, 2020

One of my items was cancelled I needed a replacement item but was hesitant to pay for shipping again. Alejandro kindly offered me free shipping so that I can order my replacement item.

Thumbnail of user nathana55
1 review
1 helpful vote
November 2nd, 2018

Bought a dozen medium-sized Gildan Softstyle t-shirts online. I live in Toronto. I received the order about 4 days later -- ordered on a weekend. Size was as expected -- slim build. Everything went as expected. No problem.

Thumbnail of user arianem15
1 review
0 helpful votes
December 10th, 2020

Alejandro was great help with the error in my order. He answered fast and sent me the missing pieces of my order.
Great customer service

Thumbnail of user roberta490
1 review
3 helpful votes
October 8th, 2017

I can understand what many of the reviewers have said about communication as I experienced the same issue with the phone situation. Add to that that the order was for an exhibition and had to be delivered to an address in France and we had no plan B on this big furniture order. However they delivered as promised and really "bent over backwards" to get the delivery to me on time, but I did have a few sleepless nights. Best use the email to contact them as I dealt with one of the UK assistants who kept me in the loop. They are definitely not a scam company but they do need to address their communications.

Thumbnail of user maureenh266
1 review
0 helpful votes
December 11th, 2020

My experience with Charlie was both helpful and pleasant. He was more than happy to make sure my requests were met with in a timely manner. A pleasure to deal with.
Sorry no photo attached as they are all on set.

Service
Shipping
Returns
Quality
Thumbnail of user miloe4
1 review
0 helpful votes
November 20th, 2020

I was having trouble processing an order. I was contacted by Alejandro, who was able to guide me through a coupel hurdles with my order. He was most helpful

Thumbnail of user michelled947
1 review
0 helpful votes
December 20th, 2020

I wrote several emails and it was very complicated! Nobody was able to help me until I called and spoke with Charlie Cox who was able to help me and was very nice! Thank you!

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From the business

Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.

Company Representative

Thumbnail of user wordansr
Wordans R.
Typically does not respond to reviews

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