• Wordans CA

Wordans CA

Overview

Wordans CA has a rating of 3.17 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping, and timely manner. Wordans CA ranks 34th among T Shirts sites.

  • Service
    64
  • Value
    59
  • Shipping
    62
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
32
See all photos

What reviewers want you to know

Positive highlights

  • I contacted Wordans Customer Service today and Mig took excellent care of me.

Critical highlights

  • No response to emails, and phone numbers are disconnected.
How would you rate Wordans CA?
Top Positive Review

“Great Customer Service”

Diane Q.
12/1/20

I have ordered from this company on a number of occasions now. The website has accurate stocking information, delivery time lines are good as well. Like any company there are mishaps but their customer support is quick to respond to resolve the issue, their team is friendly and helpful. My recent experience dealing with Charlie was very positive, service was excellent, he assured me on the phone my short ship would be addressed and he also followed up with an email with the resolution. Thanks for the great service, Diane

Top Critical Review

“Scammer”

Mahetabe D.
2/28/22

They charged me nearly €100 but only part of my products arrived, 2 of them didn't come. When I emailed I was told I will get a full refund since January 2022 but still nothing. Today when I was emailing. I got notified automated rejection from receiver. Don't fall for their scam. My kids were looking forward for their tshirts for their birthday party and also delivery was charged separately even though tshirts look cheap. Let me tell you these kind of money don't last for long and your company will surely ruined as you made my son who is Autistic cried

Reviews (446)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (202) phone number (24)
Thumbnail of user justinw1137
1 review
0 helpful votes
November 2nd, 2023

I ordered some sweatshirts which ended up being way too big (my fault, ordered the wrong size).
I contacted Wordans as per their return policy and still (5 days later) have yet to even have a reply.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurap627
1 review
2 helpful votes
July 21st, 2020

I made several orders without incident. Then 2 minutes after making an order I realised there had been a mistake made. Too be fair, it was my mistake. So, after promptly getting hold of customer service, I was told that "NO". They can in no way alter the order. So, I had to then order two 5 dollar shirts separately and pay over $17 for shipping. They were for customers, so I had to do it.

Tip for consumers:
Don't make any mistakes. You are on your own. There is no customer service.

Products used:
blank t-shirts

Service
Value
Shipping
Thumbnail of user amyg269
1 review
7 helpful votes
November 6th, 2018

Absolutely awful that they would scam people out of their hard earned money. I've been waiting two months for a hundred dollar order and nothing yet. I've tried contacting them but to no avail. Reading these reviews I can see I was foolish for trusting such a sketchy company. Maybe, Wordans, you could stop coming up with excuses and not rob innocent people of their money? Thanks.

Thumbnail of user amandad240
1 review
2 helpful votes
June 10th, 2019

Haven't been receiving tracking numbers or updates on orders. Taking a lot longer then normal to ship out packages. Overall not happy lately with shipping.

Thumbnail of user brentd31
1 review
0 helpful votes
October 20th, 2017

IF I COULD HAVE GOTTEN A CUSTOMER SERVICE PHONE NUMBER, THIS REVIEW COULD HAVE BEEN 3 STAR. ORDER TOOK FOREVER, YOUR BUSS. MODEL IS BROKEN, BAD FOR GROWTH!

Thumbnail of user wordansr
Wordans R. – Wordans CA Rep

Hi Brent,

In order to help you resolve this issue, could you please provide your order ID?

Thank you!

Thumbnail of user benediktd
1 review
7 helpful votes
January 16th, 2018

I ordered the first time with a small order to see how it went. It took a bit longer, but I was understanding that processing can take longer.
However, when I ordered over $100 (!) worth of product, it said it would be ship soon. This was A MONTH ago... I have sent two e-mails and also tweeted at Wordans. No response. This affects so many people. I needed those shirts a long time ago, but just want a response and a confirmation that the shirts are shipped!
It's not so hard I imagine to just reply to us. If the matter isn't resolved, I will no longer order from here.

Thumbnail of user seanp115
1 review
4 helpful votes
April 16th, 2019

I do not recommend Worden's. I ordered items and they do not show up on time, When I questioned customer service they indicate that it is on the way and when it will be here but it never shows up.

Thumbnail of user ahtishama1
1 review
6 helpful votes
December 26th, 2017

My order ID is *******. This is clearly a scam and a fraud. If I don't receive a full refund of my oder by Dec. 27th I will insure this processor is shut down, due to high chargeback rate. No business ever survives that doesn't have proper CSR agents.

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From the business

Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.

Company Representative

Thumbnail of user wordansr
Wordans R.
Typically does not respond to reviews

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