Wordans CA

Very poor customer satisfaction. The product is good, service is bad. I ordered 2 long sleeve tee Shirts with pocket. They sent me one and back ordered the other and issued a coupon. I tried to order another one, and it showed 47 in stock. They canceled the order. I ask for a refund they promised but never refunded. They were very quick to charge but played games and never refunded excuse it takes 3 weeks for a refund, meanwhile they claim that any request should be done within 30 days. People shouldn't buy from them.

After reading all the reviews on this company I was hesitant to trust them with my order. Nevertheless, I decided to give them a go. I received my order in four days. The count and size were correct. The quality of the T-shirts was exceptional from the stitching to the way they fit. So in my limited experience with this company, I say that some of the bad reviews may be questionable. Hanvic

I've ordered from Wordan a few times now and I've been able to order worry free about returns! When I emailed for returns, Alejandro assisted me quickly, sending me the returns label and clear instructions, alongside being very kind.
Alejandro told me my refund amount and the estimated time, any follow up questions were answerd clearly and quickly. The customer service at Wordan is always a delight and non stressful :) Alejandro made my last purchase and returns an easy one

I ordered two Wassily chairs from Wordans in Europe - they are leather and chrome - and they arrived today. They are absolutely fabulous, great quality at fantastic prices. I had some hassle in relation to the shipment and delays but Nelson Correia, District Manager, was at all times available and helpful. I would recommend that Wordans pull back on their shipment "2-3 days" promise to something that's a little more realistic and thereby assist customers in their expectations. But all in all, a good experience.

If you have a pending order with Wordans, file a chargeback with your bank or initiate a Paypal claim ASAP.

Do not bother with their customer service, all you will receive are stalling attempts and empty promises of delivery and/or refund.

Their sole intention is to stall you outside the eligible refund period permitted by Paypal for claims or banks for chargebacks. Do not waste time, you must act ASAP.

I am in the process of trying to recover $900+ from these scammers.

Wordans has been a great supplier of blank tees for screenprinting. I have ordered nearly 1000 tees over 10 orders and had an overall great experience. I appreciate the wide range of products, cheap prices and free shipping. When I ordered before Thanksgiving I noticed that the free shipping price had increased which was odd. However since then it has returned to $129. In one order, I did not receive shipping confirmation for 8 days and then when I did receive confirmation, the order was cancelled, setting my business back. However, Wordan's gave me a coupon for the order, apologized and provided free shipping with the coupon.

Aside from that incident, in general customer service has been very good! My most recent exchange with customer service involved inquiring about order status which was met promptly and professionally by a rep named Alejandro. As a result, I am still a dedicated customer and Wordans remains my key supplier of blank goods.

I had placed an order and made a mistake! Once cancelled they had given me a credit, which covered the change in items with leftover. I forgot to add items from my last order and had already used the coupon code for my credit! But after emailing and speaking with Alejandro, he was able to help me and send me the remaining balance as another coupon so I could get the items I forgot! Response wasn't even an hour! Highly reckoned using wordan's for any clothing needs you have! Will definitely be using them again!

I had to do a return and Wordans Team was fantastic. Adiel, in particular, was 11/10 customer service rep. Wish I could have someone like them every time I need assistance. Couldn't have asked for a better experience; helpful, kind, and patient (also - very quick response time!)