• Woot!

Woot!

Overview

Woot!. has a rating of 1.99 stars from 503 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Woot!. most frequently mention customer service, credit card, and phone number problems. Woot!. ranks 286th among Daily Deals sites.

  • Service
    87
  • Value
    85
  • Shipping
    87
  • Returns
    72
  • Quality
    77

This company does not typically respond to reviews

Positive reviews (last 12 months): 9.5%
Positive
2
Neutral
1
Negative
18
29
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • In this day and age, I am really surprised at customer service that bad.
  • Hello There was an illegal transaction happened on my credit card from wot.com.
How would you rate Woot!?
Top Positive Review

“When Something Goes Wrong, They Make it Right”

Chicken M.
7/29/23

I only recently discovered Woot! And have found some really great deals. When items have arrived in unexpected shape, they have responded within a day and made it right. Meanwhile, I have a new rowing machine, weight bench, stationary bike, and a few other things I am thrilled to have, and I spent a LOT less than I would have elsewhere.

Top Critical Review

“They sent the wrong merchandize more than a month ago - i was charged and not corrected”

Jesus S.
11/29/23

I ordered aSuperHandy Manual Chain Block Hoist, 1/2 Ton (1100 lb.) Capacity, 5-Foot Lift back on Nov 1st - I received a leaves blower - I wrote to woot - explain my situation - and i still waiting for my credit or the actual item- a return receipt - i do not have a printer i told them that - nothing has happened - no communication - they need better quality controls!

Reviews (503)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (116) credit card (24) phone number (14)
Thumbnail of user karens300
7 reviews
31 helpful votes
March 16th, 2017

I've made many purchases through woot.com and never had a problem. I generally buy their t-shirts from the derby. The sizing is pretty accurate and now they offer two different manufacturers of shirts so you can pick the one you want. The American Apparel tends to run a little smaller than the Standard. I have noticed, the Standard tends to draw up ever so slightly after washing, so I am more mindful of that when ordering now.

Thumbnail of user kerris7
11 reviews
95 helpful votes
August 24th, 2016

I really like this site - they would get 5 stars, except that they do sell out of their good deals. Makes sense, but I'm upset when I miss out. Lol

I check their site first thing in the morning to see what the deal of the day is... and then check it with amazon or someplace else - just to see if it's a good deal or not. Sometimes yes - sometimes no. What I have ordered - I'm very happy with and they are quick to ship out. Overall... woo hoo for Woot!

Thumbnail of user robertr66
4 reviews
8 helpful votes
September 24th, 2013

We like woot very much. We would only wish that they would have a normal return policy. This is the only thing, which stops buying from them more often...

Thumbnail of user mattg21
3 reviews
3 helpful votes
March 8th, 2013

While they have branched away from the root idea of one item a day, they do still frequently offer great bargains on a variety of products from electronics to toys. Once in a great while they have a T-Shirt which it is criminal not to buy. They do a good job, have a great sense of humor and pretty decent fulfillment.

Thumbnail of user victorias32
6 reviews
6 helpful votes
May 29th, 2015

I'm a woot-aholic. Sometimes they have crazy deals and I buy multiples to arbitrage. Shipping times could be better as well as inventory management, but overall, I love Woot!

Thumbnail of user guys21
1 review
4 helpful votes
December 20th, 2016

After reading all the bad reviews in regards to returns I was a bit skeptical of the return process. I remembered that there was a little blurb about holiday purchases of wearable items on the item page. I sent them a note and within two hours Woot responded with return verification and prepaid UPS labels. That's pretty darn sweet service. If you need to do this, go to your Woot account, click on "Stuff You Bought", login again, then scroll to the item you need to return where there will be a "I Need Help" link. Just fill out the reason for return and send them a note. Disclaimer: I do not know at this time if they will be charging a re-stocking fee (which would be ironic, because I'm returning stockings) and will update this review to reflect any changes should they come.

UPDATE - no restocking fee. Returns went off without a hitch.

Thumbnail of user kevinb17
3 reviews
1 helpful vote
February 29th, 2012

I have bought several items from this company. Very good prices and yes, some weird stuff at times. But when researching their items I've found that their prices are significantly better than others. It is fun to watch what they post each day.

Thumbnail of user greenek
1 review
1 helpful vote
November 1st, 2014

I have purchased from Woot.com many times, and though I have never purchased any electronics from them, I have been overall happy with the toys, athletic apparel, kitchenware, and most of all the tee shirts! The big draw of this site is the artist-designed shirts, among my family of four we have a very large collection. They have in-house artists and weekly design winners (anyone is eligible to submit designs) and the prices are very reasonable. I have occasionally had an issue with quality control (for example, something printed crooked, or not quite the size that the tag indicates) and they have always resolved it quickly by either refunding or replacing the item. One caveat... when you purchase tee shirts, you have a choice of standard shirts, which are Anvil brand blanks made overseas ($7-8) or American Apparel blanks made in USA ($10-11). BUY THE AMERICAN APPAREL! The standard Anvil shirts are a weird shape, sleeves too short and angled too sharply downward so that when you lift your arms, you get big bumps on your shoulders... like little girls' puffy sleeves! In addition they get worn out pretty quickly. AA shirts better fit and better fabric.

Tip for consumers:
Visit and browse! Lots to see there.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerc32
5 reviews
36 helpful votes
November 8th, 2015

I've found some good stuff on woot, I'm never in a hurry to get anything so I don't care it takes about 7 business days for everything. Everything was as described. The shirts are great!

Service
Value
Shipping
Quality
Thumbnail of user mickaelj
3 reviews
13 helpful votes
July 22nd, 2014

Boom, got a sick watch for pretty much nothing. I have found however, that their products are pretty hard to find elsewhere, so you can't really compare prices... But I still feel like I'm getting an insane deal every time I buy.

Thumbnail of user paula73
2 reviews
6 helpful votes
May 17th, 2011

I bought my first HDTV from this site at very good price and so far I got no complains at all. I love this website for its wonderful deal it offers everyday. Way to go Woot

Thumbnail of user nascarmoms
12 reviews
41 helpful votes
July 30th, 2012

I've been using Woot.com for several years and gotten many good deals from here. They have a daily deal of the day on all their sites (Kid's Woot, Sports Woot, Wine Woot etc.). They also have what are called "Woot off's" every so often-basically it's many flash deals per day that last until stuff sells out. I also enjoy their descriptions (funny as heck!) and that they have a forum in which people can talk about the product and their experiences if they own it. Shipping is great... it is usually one flat price for up to 3 of the same item, however their shipping can be a bit on the slow side. If you don't need something right away I reccomend them highly... I have gotten lots of great deals there.

Thumbnail of user juanv28
1 review
1 helpful vote
January 20th, 2017

Excelent deals, the only bad thingk i can see is the delivery time. But for that price i can waite a little more than my amazon prime:)

I buy a pc and was delivery in perfect conditions

Thumbnail of user johnn900
3 reviews
2 helpful votes
May 10th, 2016

Great site to order from great customer satisfaction and returns... fun to deal with and great stuff

Thumbnail of user amadnav
16 reviews
27 helpful votes
November 11th, 2012

I've been pleased with Woot.com. There was one time where I ordered a tea pitcher that was a little smaller than I expected, but it turns out it fits really well in a dorm fridge. Everything has arrived in good shape and I even bought the computer I'm typing on through Woot! I'd give them 5 stars if their shirt designs were available for a longer duration.

Thumbnail of user michellep5
5 reviews
9 helpful votes
September 10th, 2010

One deal One day.
Limited quantities.

I make sure to check this site each day, just to see what deal they're offering.
They normally sell a pretty decent item for a really good price. And, they also offer a flat $5 shipping rate, no matter how bit the item is or how many of it you purchase.

Great concept, but I've only "wooted" a couple of times. The things that I've bought have worked great and were at pretty good prices. But, I haven't really found myself buying items all that often.

Tips:
Tuesdays are double Tuesdays. You get 2 items for the price of 1.

I do love wootoffs though!
"wootoffs" they happen randomly. Basically it's woot selling off different items at suuper limited quantities. And once that item is sold out, it will move on to the next item, and so on. This all happens until the wootoff is done. Sometimes a wootoff can last for less than 24hours, sometimes it's more. I think it all depends on how many 'leftover' items they have.

Thumbnail of user herbz1
1 review
0 helpful votes
October 12th, 2011
Thumbnail of user lr19
9 reviews
19 helpful votes
December 31st, 2013

There are great deals on this site. I signed up for their emails, so I can jump on the deals before they sell out (yes, they usually sell out quickly). I got a refurbished roomba for half the price of a new one, and years later it still works great. Shipping is fast too.

Thumbnail of user williamh56
4 reviews
25 helpful votes
May 29th, 2013

I like woot for what it is. It is simple, straightforward and offers really big discounts. I would give them 5 of 5 except you cannot get anyone over the phone there which is fine until you have a complex issue that takes forever to discuss back and forth via email. Still, when they have something I want which is from time to time it has been great to use.

Thumbnail of user kimd27
7 reviews
25 helpful votes
July 14th, 2014

woot.com is a great site to get fantastic deals on a range of things from accessories to garage organization tools. Their shirts are a riot and I absolutely love the ones I've gotten from them. If you haven't checked them out yet, woot is worth a few minutes of exploration. Happy hunting!

Thumbnail of user seanb
1 review
4 helpful votes
March 9th, 2009

Why not Woot - The one thing that makes my morning is coming into work starting up the good old PC and going to woot.com. Woot is a web page that sells one item a day it could be anything I have seen anything from thumb drives to usb Rocket lunchers. The one thing though is you do have to check it pretty early in the day otherwise you won't have a chance to get what ever it may be that they are offering. So try wooting today and let me know what you think.

Thumbnail of user jamesd24
4 reviews
6 helpful votes
August 3rd, 2011

Except for the fact that most of the best deals are refurbished, they are worth checking in daily to see if there is a good deal.

Thumbnail of user cassiew
1 review
2 helpful votes
July 21st, 2009

Only one bad thing... they need more products... but I get the idea behind "get it while it's hot". Great Marketing tactic.

Thumbnail of user barbl1
1 review
1 helpful vote
July 5th, 2013

I have purchased numerous items from this site and never had an issue. Most things really are a bargain. Most are good quality but occasionally an item leaves something to be desired. However, that's the buyer's fault for not checking out the item since they send exactly what they advertised. There are several regular customers who usually post links to other sites for reviews of the products and they post them even if the review is not that flattering. I've never bought shirts or wine, but the other items are as advertised and the daily dialog between the talking monkeys is good for a laugh. I check this every day.

Thumbnail of user tomp34
4 reviews
6 helpful votes
September 16th, 2013

I am impressed with Woot's sites right now, they have great support and customer service. Really like thier products and outstanding customer service.

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Find great deals on tablets, laptops, speakers, headphones, home theater equipment, and much more. Daily deals site featuring discounts for electronics, computers, home, tools, garden, sport, accessories, kids, shirts, and gourmet food.

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Thumbnail of user nickv19
nick v.
Typically does not respond to reviews

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