• WooLash

Overview

WooLash has a rating of 4.21 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WooLash most frequently mention eyelash growth, side effects, and great product. WooLash ranks 1st among Eyelash sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
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What reviewers want you to know

Positive highlights

  • After 4 weeks or so, I could see noticeable difference in my lashes.
  • I've been using it for 3 weeks and I can see some changes in my eyelashes.

Critical highlights

  • Bought multi pack to save $ as read reviews thought this would be fantastic for my hopeless lashes.
  • I've been using the product religiously for months and have seen zero change whatsoever.
How would you rate WooLash?
Top Positive Review

“I was satisfied”

Donika L.
6/23/22

This is the first eyelash serum I have ever tried and I am very impressed! In two weeks I have seen an improvement in the thickness and length of the lashes, and now after six weeks I am obsessed. I also use it on my brows and now they are much thicker too. Even with religious daily use, I only used about 1/6 of a bottle so I'm very happy with how long it will last. I also have very sensitive eyes, and this was not at all irritating.

Top Critical Review

“Doesn't work at all”

Zhanna S.
11/2/23

Unfortunately it's not working at all. It's been 2.5 months. I have been using other brands and it worked. No irritation tho to this product.

Reviews (232)

Rating

Timeframe

Other

Reviews that mention popular keywords

4 weeks (22) lashes (180) 3 weeks (13) 2 months (11) 6 weeks (12) 2 weeks (10) side effects (9) product (151) 8 weeks (5) eyelash growth serum (13) eyelash serums (5) 4 months (6)
Thumbnail of user zhannas8
1 review
1 helpful vote
November 2nd, 2023

Unfortunately it's not working at all. It's been 2.5 months. I have been using other brands and it worked. No irritation tho to this product.

Products used:
Eyelash serum

Service
Value
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Quality
Thumbnail of user tiffanys773
1 review
6 helpful votes
August 28th, 2022

I am not lying! This not only DID NOT WORK, it made my lashes worse. Now I'm stuck with never opened, sealed bottle because they won't refund my money. There is no way these 5 star reviews are real! If so, they can buy my bottle off me for half-price. SO disappointed in this company. Nice job NOT standing behind your product. You'd be better off putting tap water on your lash line. In fact, that's probably what it is!

Tip for consumers:
Don’t buy this! Or just flush your money down the toilet and save the hassle. Ugh! Feel free to contact me with questions on fb.
Tiffany Story

Products used:
Lash serum.

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Value
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Thumbnail of user denecec
1 review
3 helpful votes
January 10th, 2023

I have had WooLash eye serum since march of 2022. The box STATES...use once daily at bedtime.
Which I have done daily with no results to length or thickness. Called the help desk to talk about this and get a refund (1-10-23) and she gave me reason after reason that I was not using it correctly or should be using twice a day. My eye lid was clean and dry. Have used other types of serums that worked way better than this. Would not recommend.

Thumbnail of user jillk615
1 review
2 helpful votes
February 7th, 2023

I was horrified after using Woolash. Within about a week, my eyelashes started falling out. After 3 to 4 weeks, half of my eyelashes were gone. I stopped using the product and my eyelashes immediately stopped falling out. I started a new serum and within a few weeks my eyelashes started growing back. They started getting longer and longer. Don't use this product. It also occasionally made my eyes burn.

Thumbnail of user lucyk72
1 review
8 helpful votes
December 10th, 2020

So disappointed in this product. It was top rated on most websites, but those were probably all scams. I've been using since August, it's now December, and I have zero growth. My eyelashes were in much better shape and longer than they are now, as you can tell from the pictures. My eyelashes are starting to fall out, anytime i wash my face or wipe off my makeup, a few eyelashes fall off. It has made them extremely thin, uneven and very fragile. Highly do not recommend.

Thumbnail of user juliab1130
1 review
2 helpful votes
February 20th, 2023

Honest review here. Please get something else if you truly want eyelash growth. I have been using faithfully for 4 months...to be honest it has actually caused many to fall out. Very disappointed. Not worth your time

Thumbnail of user erikaw208
1 review
0 helpful votes
March 16th, 2023

I had pretty good lashes until I bought this. Now they are short and even mascara doesn't help. I will go back to using Forever Ideal or Babe Lash

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Thumbnail of user susanm3282
1 review
3 helpful votes
August 23rd, 2021

Started using woolash in early July. One week after starting my bottom lashes all fell out but I've continued using it thinking maybe they fell out to make way for the new lashes to grow in. Nope my lashes are worse then when I started using the product. I definitely would not recommend Woolash. I have used othe lash growth products in the past and they worked great.

Thumbnail of user ma550
1 review
0 helpful votes
August 4th, 2023

Their customer service is terrible! You can't return their product even if it doesn't work or if it's GENTLY USED. The TOP SUPERVISOR doesn't care if their product isn't working. Don't waste your time!

Tip for consumers:
Take your business elsewhere; this is not a quality company.

Products used:
Lash serum

Service
Value
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Thumbnail of user luizam7
1 review
2 helpful votes
December 14th, 2022

At first I was excited: I did notice a difference, and my lashes were supple and longer. But then, every time I wash my face, my LASHES FALL OUT. Like, not a couple, but fifteen at a time. It's the stuff of nightmares. Horrible. People should be warned.

Thumbnail of user jills451
1 review
5 helpful votes
September 23rd, 2020

After reading reviews I believed this would be a great product. I bought the 5 pack to get the best price but realize now I've wasted my $$. I'm an
Aesthetician and sell lash growth serums and have also tried ones for other companies. The product doesn't irritate my eyes but the brush is too small and I've seen NO growth in my lashes and I'm on my FOURTH bottle! VERY DISAPPOINTED.

Thumbnail of user katies487
1 review
10 helpful votes
January 6th, 2020

I've been using the product religiously for months and have seen zero change whatsoever. Might as well be using water. I've been attempting to contact someone at woolash for weeks regarding their money back guarantee and haven't heard back. Am currently disputing the charge with my bank in an effort to recoup my wasted money. DO NOT BUY!

Thumbnail of user beatrixm
1 review
8 helpful votes
January 14th, 2020

Very ineffective. I have used a few different eyelash serums and always got good results even when not using it regularly. I purchased this product because they were having a special and have been applying it religiously day and night but my eyelashes... which were looking pretty good from the previous products - have regressed and gotten worse.

Thumbnail of user liandan1
1 review
7 helpful votes
December 14th, 2019

I got the 5 pack as well and it does not work. I tried to return it since there's 60 -90 day money back guaranteed - literally emailed them many times and NO RESPONSE. It's all bull$#*! - DO NOT BUY

Thumbnail of user hollyp187
2 reviews
3 helpful votes
May 1st, 2021

The only thing I got from using this product is puffy eyelids. I use all organic face washes make up etc. Because this product had such good reviews I thought I would give it a try since my lower lashes are a little thin not only are they all falling out my bottom eyelid is extremely puffy

Tip for consumers:
The only thing I got from this product was puffy eyelids and eyelashes falling out

Products used:
Woolash

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Value
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Thumbnail of user isas12
1 review
3 helpful votes
February 18th, 2020

I tried for the nearly 60 days and my lashes didn't grow a mm! Try to contact them about money back- apparently guaranteed and was no response! Scam! With fake reviews! Relash product twice as expensive but you can see results after 2weeks.

Thumbnail of user valeriec531
1 review
2 helpful votes
December 3rd, 2021

Do not try this stuff. Not only does it not work, it makes your lashes fall out and break off. It's terrible!

Products used:
Woo Lash Growth Serum

Service
Value
Shipping
Quality
Thumbnail of user maggiet47
2 reviews
6 helpful votes
August 29th, 2019

I have been using this product religiously for six weeks and I have not seen any significant change in either the length or the thickness of my eyelashes. Rapidlash was more effective

Thumbnail of user helena122
1 review
6 helpful votes
September 4th, 2019

I've been using woolash for nearly 6bweeks with no effect - zilch. I've had success with Lilash before but opted to try woolash as it is cheaper. I'm sorry I bothered. What a waste of time.

Thumbnail of user lorenab2
2 reviews
10 helpful votes
December 2nd, 2020

I purchased three tubes in July because of their 'promotion'. I have been using it every day and my lashes haven't grown a bit. I tried to return the product but they have a lot of requirements... Waste of money.

Thumbnail of user alwxisd
1 review
8 helpful votes
December 7th, 2019

Bought multi pack to save $ as read reviews thought this would be fantastic for my hopeless lashes. What a load of crap used it every morning and night for months and no change whatsoever the biggest scam going on the internet! I swear all these 5 Star reviews are paid by the company no way does this crap
Work

Thumbnail of user kishap4
1 review
12 helpful votes
April 2nd, 2019

I am shocked at these positive reviews. I have tried several eyelash Serums and most either thickened or lengthened my eyelashes. Woolash has ruined my eyelashes. Not only does it not work, but many of my eyelashes fell off. I naturally have long eyelashes. They are no longer there. Their customer service is almost non existent and they charge you for shipping. Do not fall subject to this terrible product. Would rate zero, but it's not an option.

Thumbnail of user nancyr825
1 review
5 helpful votes
October 1st, 2020

One star is even too much for this useless product, but since you have to put something, I gave it one. Don't waste your money! I kept using the product, probably three months, and it did NOTHING. Oh wait, yes it did... it straightened my lashes and would not allow the lash curler to work. Never lengthened, nor made fuller. I now use GRANDE LASH which is a wonderful product that I get it at my salon.

Thumbnail of user janeb728
3 reviews
5 helpful votes
September 18th, 2020

I have tried Revitalash and Babe Eye Lash Serums. They both worked. Read reviews on WooLASH & thought it sounded great - double the amount for 1/2 the $$. My daughter and I both tried. Used for 4 months - did not do a thing! I would give it zero stars if that was an option. Stay Away!

Thumbnail of user tonic108
2 reviews
9 helpful votes
January 9th, 2020

My package was never delivered to me because the address was incorrect so the postal service returned the package to Woolash. I have been trying for weeks to get them to mail it back or refund my money and I can't get any response. This company should not be allowed to continue doing business. I am definitely going to file a complaint with the BBB.

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