Wooden Letters has a rating of 4.9 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wooden Letters most frequently mention small order. Wooden Letters ranks 18th among Woodworking sites.
Glad I found this company after trying others. The letters I ordered worked perfectly for my project, and fast delivery
11.70 priority mail for such a small package?? Could go 1st class for about $2.00. Consider giving your customers another option.
I've bought from you before. If I would have one suggestion for you it would be to offer the smaller (1/2 inch for example) in a light colored wood as well as black walnut. Oak would be okay, but I think maple or aspen may be a better choice. The one thing I DIDN'T like is to be ripped off by your "small order charge"! What difference does it make in your effort to ship 3 letters or 100 letters? The truth is it will take you less time to mail 3 letters than it would take someone to put together the 100 letter order, so your "small order charge" is a total rip-off!! I guess you don't care about "the little guy"!!
The "small order" fee is tacky. I'm not impressed. $7.50 for one 2.5 inch letter, really?
Altogether my charge was over $15.00 for one 2.5 in letter. Seriously?