• WomanWithin

WomanWithin

Overview

WomanWithin has a rating of 1.56 stars from 776 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WomanWithin most frequently mention customer service, credit card, and return policy problems. WomanWithin ranks 2378th among Women's Clothing sites.

  • Service
    273
  • Value
    239
  • Shipping
    258
  • Returns
    218
  • Quality
    217

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 1.6%
Positive
1
Neutral
0
Negative
62
61
See all photos

What reviewers want you to know

Positive highlights

  • I have ordered items on WomanWithin and was happy with quality, fast shipment, and customer service.

Critical highlights

  • I don't like dealing with dishonest companies so beware shoppers and check your credit card statements carefully.
  • So I now have an e-gift card for somewhere I will never order from again due to their horrible service….
How would you rate WomanWithin?
Top Positive Review

“Return”

Sherry O.
6/17/22

Wow I just posted a review where the womanwithin (Fullbeauty Brands) customer service representative was unable to help me. After talking to her I found my tracking number and phoned back. But the extremely nice gentleman I got this time helped me immediately! And he didn't even ask for the tracking number! I wish the 1st lady could have been as helpful! But it HAS restored my faith in them somewhat.

Top Critical Review

“Everything wrong”

Deanna A.
1/30/24

These people are awful. They change the price from what is online. My dress is 84.99 and you click on it and they raised it to 129.00. Customer service is awful. I put a picture down there than once you click on those the price raises. And then it would've cost me $35 just to have my dress shipped to me that's ridiculous. Definitely going somewhere else

Reviews (776)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (72) gift card (39) customer service (242) return label (16) rewards program (13)
Thumbnail of user shellit9
2 reviews
0 helpful votes
December 8th, 2022

I see all of these bad reviews and can't understand why. I have had nothing but success when placing an order. They even sent a holiday card with $50 off $100 or $100 off $200. I love this company!

Tip for consumers:
I would have to say that making the size info on a product a bit more uniform and easier to read, other than that, I wouldn't change anything.

Products used:
I have bought shirts and pants as well as quite a few loungeware.

Service
Value
Shipping
Returns
Quality
Thumbnail of user remir14
1 review
4 helpful votes
May 2nd, 2021

Was promised $10 off 1st purchase with their credit card. Didn't happen. Called customer service twice. 1st representative didn't even understand the problem, 2nd one understood the problem but had no authority to fix it. Shipping charges are outrageous. If you qualify for free shipping it's limited to $15 and you don't get it automatically. You have to fill out a form, send back to them and wait 3 weeks. Great tactics to promise something that many don't have the time or will to do. Thanks woman within you just saved me $230.85 because I've given up on ordering from you.

Tip for consumers:
I should've read reviews before wasting my time.

Products used:
Didn't execute order for $230.85 because I was given the run around for $10 that were supposed to be credited to the subtotal for opening WomanWithin credit card. Customer service couldn't fix it.

Service
Value
Shipping
Returns
Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Thumbnail of user maryd3209
1 review
1 helpful vote
December 18th, 2022
Verified purchase

The first time I ordered from them I was unable to get help returning the item and I gave up trying.
The second time I was getting something for my mother-in-law so I decided to try again. It said 40%off so I went ahead. It took me 45 minutes to order because of pop up ads asking me to create an account or buy more merchandise. When I finally got to checkout I found that standard shipping was $18.
Next time I'll skip Woman Within.
By the way, the first review website that shows up if you want to review Woman Within is Consumer Affairs. It showed good reviews and it wouldn't let me create an account.

Tip for consumers:
There is no way I would recommend that anyone buy products from Woman Within

Products used:
Not Skirt and we'll see about jacket jacket

Thumbnail of user maganm1
1 review
1 helpful vote
October 23rd, 2021

As a plus size woman I am always looking for cute comfortable and affordable clothes. I have got several outfits from woman's within. They will take back what won't fit but their shipping is a little slow.

Tip for consumers:
Shipping is a little slower

Products used:
Coats, shirts, pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user corinned7
Magali R. – WomanWithin Rep

Thank you for your honest review! We appreciate your time and business!

Thumbnail of user kathleenh1082
3 reviews
9 helpful votes
September 19th, 2021

I ordered a pair of jeans from this company last june. I ordered 1 but received and was billed for 2. Neither package had a return slip enclosed so I couldn't return them for a refund without paying the postage myself I called and texted so many times. They kept promising me the return slips but they never showed. Now it's september. I know I'm never getting my $40 back. That's a big chunk when my whole income is $8000 a year from SS

Tip for consumers:
Just don't. The clothes are actually really pretty. You'll just never see them

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Thumbnail of user lestern13
1 review
6 helpful votes
December 13th, 2020

Well after being a former customer service rep and fired for finding fraudulent activity within the company they don't give a damn if you get the correct order or not they trick you into ordering then you sign up for a members reward program that charges you the site is setup for failure. They turned it around on me fired me for doing the right thing and I knew it was going to cost me dearly. I am now homeless they didn't pay me just threw me out the door if you are smart get your money back and don't order from any of them they taught me a valuable lesson don't order online you don't know what kind of hurt you are doing by giving them your credit bank and PP account information. They had me going by my government name and turned it on me when I got proof I didn't take nothing. Roam in is like roaming in your phone they get the reward they are crooks and I might be homeless but the longer I would have stayed with MCI Communications Clarus and that company that handles the claims and rewards the more damage I would have been blamed for. The only reason they fired me because I found out about them snooping in my phone the videos are public you can see on my Trey Haziq page and I am going to report all these sites that push them because they didn't have to fire me

Thumbnail of user lynnb612
2 reviews
2 helpful votes
June 12th, 2020

I can always find what I want at Woman Within! Great prices and selection. If you have a question about an item can call their toll free number and get assistance. Have always had great Customer service when I have called.

Thumbnail of user donnak1395
1 review
1 helpful vote
July 30th, 2023

I always loved the clothing line. Hut the cost had tripled. I used to get flannels and tops about 24 dollars. But with prices now it 50 dollars with a discount and you cant use your
Coupon with it. But then I get a Coupon in mail it had requirements and I use it right away and it's no good even if I call they say no. I tell them it is way before the date of expiration. It does not go says invalid.
Clothing is now over 24.99 sometimes in the fifties. With 10.00 or more shipping with 1 shirt. I've decided to shop local kohl's or other places and lose weight. It's a great incentive to not have to shop big sizes. That way I save money.

Tip for consumers:
Prices are high. Shipping has gone ip

Products used:
Non

Value
Shipping
Returns
Quality
Thumbnail of user cb685
1 review
0 helpful votes
May 17th, 2021

Thank you for making my order right, I was worried you would not. My earlier low rating is now a 5 star. Thank you for making it right. I do appreciate it very much. I am looking forward to ordering again.

Products used:
I am happy with the products that came, it's just that 4 of them never came and I can't get ahold of the company to find out if they are going to reimburse me or not.

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Thumbnail of user terris43
5 reviews
3 helpful votes
January 10th, 2017

I found woman within thru Amazon. When I got my order, they had included their own magazine. I was immediately accepted for a WW credit card. I love the stylish clothing for us bigger girls. I have had 4 abdominal surgeries and this year a neck surgery. I have gotten bigger over the last couple of years cause I can't exercise like I would like to. It's great to have a place to buy clothes that don't just say "potato sack".

Thumbnail of user karenc284
3 reviews
1 helpful vote
February 23rd, 2018

Quality clothing fair price quick shopping. Have ordered off and on for several years and always satisfied. Clothes hold up great on even everyday wear and often washing. Very nice.

Thumbnail of user sophiab83
1 review
0 helpful votes
August 14th, 2020

I just like to look through the catalog to see if they have some interesting clothing that the customers may be interested in and including bras for big chested woman.

Thumbnail of user jr282
3 reviews
4 helpful votes
December 5th, 2017

I've gotten some nice and very comfortable plus size clothing from WomanWithin. I prefer my duds on the loose side, and their caftans and underwear are very comfortable and durable. They've lasted well through several washings and stints in our electric dryer. They don't shrink or wrinkle. I shall continue ordering from them as I find things I like.

Thumbnail of user cynthiad42
1 review
5 helpful votes
January 15th, 2017

I really do love Walmart. They always seem to have what I'm looking for at a fair price. BUT when it comes to ordering online, it sucks. It goes down a lot and is very slow compared to the other webs sites I shop at. Sure hope they get that fixed!

Thumbnail of user saskiac3
2 reviews
1 helpful vote
May 7th, 2018

I have never had a problem with Woman Within. I first ordered from them about 9 years ago: two shirts. One was fine, the other came with a spot. I sent it back for a replacement, which came in a reasonable time and was fine. I still have both shirts. About 4 years ago I ordered a bra. It came in a reasonable time and is great. I just ordered another shirt and a pair of pants from them. I came here for reviews because even though I placed the order last Thursday, today (Monday) it is still being "processed for shipping." Other places would have shipped it by now. But I will wait and see since I have not had any problems before.

Thumbnail of user eleanorw64
1 review
1 helpful vote
July 4th, 2020

I have been ordering from Full Beauty and Woman Within for several years. I can always find what I need and if they don't have it in stock, I do get a notification email. Since Covid -19, my delivery date has been as promised but I wait patiently, because I know my package is coming. No complaints

Thumbnail of user beverlyc64
1 review
3 helpful votes
June 22nd, 2017

I have spent a lot of money over the past 7 years with this company. I am in Australia so delivery charges are very high. I ordered a pair of black denim pants light twill pants arrived The company does not care and will not take responsibility for the mistake. I am caught between a rock and a hard place because to return the product and re order will cost me on far more than the cost of their mistake. They had me they lost me they will never get me again. Beverly Cook NSW Australia

Thumbnail of user shellyp29
1 review
3 helpful votes
June 6th, 2018

Poor quality it's quite the scam they have going on... They offer you all these promo codes for all these name brands. There are no name brands everything's made in China. It's extremely poor quality Sweatshop material... So if you don't like it guess what you have to spend 7:50 to send it back and they change their prices on a daily basis so now you're going to get whatever discounted price they have now even though you receive will clearly show you paid full price for overpriced crap... So basically in all reality you already paid for it multiple times over.
Customer service is basically scripted? They will yes you to death. I finally only got results after I had called and emailed multiple times that I finally demanded to speak to a supervisor and I refuse to be put on hold once again with no results. Customer service tells you yes. I have it I'll do this I'll do that they don't do anything that yes you to death. They were sure you're able to accept my credit card number in my PIN number but yet on three separate orders were not able to apply the promo codes. I had to get on the phone to get refunds which took me multiple calls and emails to accomplish that... Listen if you want to buy crap at five times the price it should be be my guest!
They're selling crap- crap -crap crap. Overpriced overpriced shipping return rates that are ridiculous customer service that basically is scripted to agree with whatever you say. Call me old school! Just go to the store at least if you want to spend $5 for something you know you're getting $5 not spending $55 for a $5 item. A
A horrible horrible experience very poor quality even the items I kept you wash them twice and they're absolutely useless $30 for a dress that you can see through its crazy do not shop with his company there is scam..

Thumbnail of user sandras218
4 reviews
2 helpful votes
October 11th, 2017

I just found woman within, but have placed several orders and pleased with most. Check it out for yourself... I am running on now to get 100

Thumbnail of user conniem90
3 reviews
0 helpful votes
December 24th, 2017

Long time shopper great prices Good quality clothes and always have my size. I highly recommend this company to anyone who wants to look good at a reasonable price.

Thumbnail of user amyt83
7 reviews
7 helpful votes
March 23rd, 2017

I initially thought this site was for grandmas who wear house dresses but I'm now hooked! They have some really good deals. Also, their swimwear is amazing. As a plus size woman I have a hard time finding swimwear that looks and fits good. Their selection is great and I am now a regular customer!

Thumbnail of user maryw238
7 reviews
1 helpful vote
November 10th, 2017

Like to check out Woman Within quite a bit they have great sales really nice plus size clothing never a problem with delivery or packaging or anything one of my number one stores

Thumbnail of user caras15
7 reviews
1 helpful vote
December 7th, 2017

About time made things to fit a 'real' size woman. Great service and items fit perfect. Will use again & recommend to others.

Thumbnail of user bevb10
7 reviews
7 helpful votes
January 14th, 2017

I am just shy of being plus size, but I like wearing long line bras. For comfort as well as support. Great quality, great price. I usually order new bras about once each year. But, for as long as they last, other than my personal preference to order new ones each year, these bras last and last; through washing after washing.

Thumbnail of user jonnies7
4 reviews
3 helpful votes
December 16th, 2017

I order a lot from woman within have very nice clothes, I always get my merchandise with in 7 days, most of the time things are in stock. They have any thing your looking for.

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From the business

Woman Within has plus size clothing in size 12w-44w. Colorful, comfortable basics at low prices for plus size women.

Company Representative

Thumbnail of user corinned7
Magali R.
Typically responds within 3 days

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