• WomanOcean

WomanOcean

Overview

WomanOcean has a rating of 2.14 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. WomanOcean ranks 1948th among Women's Clothing sites.

  • Service
    20
  • Value
    19
  • Shipping
    21
  • Returns
    18
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Difficult to find customer service access only to find ou NO RETURNS.
How would you rate WomanOcean?
Top Positive Review

“Original order was shipped with the incorrect size, Womens Oceans replaced”

Connie G.
9/25/22

Womens Ocean made things wright by shipping by FedEx the correct size. They also requested that I donate the 6 Cami on the original order to others. I will gladly look for women that can't afford to buy these and share the six Cami's received on the original order. Thank you for making my purchase a positive experience and thank you for being generous with the original 6 that will be shared with others. Connie Gorman

Top Critical Review

“Fake emails used for customer support.”

Da B.
8/23/23

I ordered 2 Full-back Coverage Bra's followed the sizing online rather then my usual size. The cups too small tried emailing *******@womanocean.com bounced back indicating the address dose not exists. I go to online form fill it out and nothing. Then I noticed on my email confirming my tracking number there was a different email *******@womanocean.com, email this address, of course bounces back also. I have went to social media and hopefully save someone else from losing their money. More and more companies.

Reviews (88)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user dab40
1 review
0 helpful votes
August 23rd, 2023

I ordered 2 Full-back Coverage Bra's followed the sizing online rather then my usual size. The cups too small tried emailing *******@womanocean.com bounced back indicating the address dose not exists. I go to online form fill it out and nothing. Then I noticed on my email confirming my tracking number there was a different email *******@womanocean.com, email this address, of course bounces back also. I have went to social media and hopefully save someone else from losing their money. More and more companies.

Tip for consumers:
I hope that people stay away from this company and use what ever means to announce it to everyone to STOP these fraudulent companies from stay in business and ripping off people,

Products used:
The product it self looked good however I am unable to get hold of anyone to return or exchange the item. None of there emails work and the online no response back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michellem655
2 reviews
3 helpful votes
February 10th, 2023
Verified purchase

Items have NO support and the included "padded inserts" for the bras are just a tiny triangle of fabric that have an outline which shows through the cheap "cup" and looks ridiculous. If you want to return, you have to pay return shipping and they charge a restocking fee. These are like dollar store quality products, and they remove all bad reviews from their website.

Tip for consumers:
Do not trust all the positive reviews. They delete or refuse to post the negative reviews.

Products used:
Support bras were purchased but not able to be worn because there is no support. They are cheap junk.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carola1479
1 review
1 helpful vote
July 18th, 2022

I have been attempting for two months to return/refund.

Many emails and web page contacts.

Always get an email reply that they have received message. No further response.

After five weeks was told to keep the items, and 1. Request a different size. 2. Purchase a new product.

I don't want anything more from them. The sizing is incorrect and the only thing the camis held in was my chest!

Today I called their non toll free number. There's no operators do to Corona Virus!

Again sent a web page contact.

I'm looking for sites to review this company.

Tip for consumers:
don't

Products used:
Camis

Thumbnail of user margaretm2045
1 review
2 helpful votes
March 31st, 2022

I saw these advertised on tiktok and just thought it would be perfect. My order went through they took my money. Never got a confirmation email, nothing! Contact number doesn't work! Email sent no response! I'm out $54.94 plus s$h and no product in site. What a scam

Products used:
None never received product

Thumbnail of user frant74
1 review
0 helpful votes
December 5th, 2022
Verified purchase

My cami was too small. I have been trying to contact them for 3 weeks by email. No one responds. You are on your own if anything is wrong.

Tip for consumers:
No customer support

Products used:
Cami

Service
Value
Shipping
Returns
Quality
Thumbnail of user jillr308
1 review
14 helpful votes
January 18th, 2021

I contacted the company within the timelines specified for return and they did respond however I did not return because of having to go to post office and stand around w many people in this pandemic. This cami is nothing like seen on the web. It does not stay put and it rides up no matter whether it is in or out. The removable pads bunch up and cannot be smoothed. The bra area is so tight it makes you look like you have one breast in addition to a flattening effect. All in all I would not buy again nor recommend.

Tip for consumers:
Nothing particular

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Jill! I’m sorry to hear!

I’m sorry you weren’t thrilled with your experience with us.

I take your feedback very seriously. If you still feel there’s something I can do for you in accordance with our policies, please contact us by email at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user kerrib113
1 review
0 helpful votes
June 13th, 2022
Verified purchase

In the past year, I have been extremely satisfied with the Cami Tank Top for the lifting, support and control of the areas that require slimming!
I'm sure this will be a review like no other lol Recently these tank tops were my go to and a God send when I unfortunately broke 6 ribs! Within a few days I ordered a second set as I literally lived in this compression tank top 24/7 for six weeks! I did require assistance to get them on the first three weeks due to the compression and obvious mobility issues that comes with broken ribs. However, due to my previous use of these tank tops I knew the compression and support that these cami tank tops would give to support the ribs during the healing process. No expensive rib braces or taping required! Thank You Women Ocean!

Products used:
Cami Tank Tops & Bras

Service
Value
Shipping
Quality
Thumbnail of user judim40
5 reviews
23 helpful votes
November 12th, 2019

The emails were in constant contact with me, however the product never arrived! They asked me to check with usps, and family members, but no one knew anything. I emailed the company back, and there was no offer of restitution, so basically I'm out 40.00! Do not trust this company. They asked me for a review (the nerve!) and I basically wrote the same thing, and it never showed up on the website.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Judi!

I’m sorry you weren’t thrilled with your experience with us.

I take your feedback very seriously. If you still feel there’s something I can do for you in accordance with our policies, please contact us by email at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user janetm1364
1 review
1 helpful vote
September 11th, 2021

Very hard to get on & off! Like a unibrow, it does not separate the breasts and you end up with one Lg. Boob sticking out in front! I bought 2 but can't go to the Post Office to return because of the Pandemic! I should learn my lesson about buying products on Facebook! Very disappointed!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Janet! I’m really sorry about your experience so far!

The best way to fix this is by contacting us is directly, this way we can really help you, over here, unfortunately, we don't have all your order details. And I didn't find any email from you in our inbox. Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user debr346
2 reviews
6 helpful votes
April 12th, 2021

I ordered this product in the size I always wear and it was all I could do to get it over my head. The XXL that it was supposed to be is more like a S. Or even an extra small. I was greatly disappointed.

Products used:
None

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Deb! Thank you for mentioning this. I’m really sorry the cami didn’t fit! Could you contact us directly so we can help?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user cc673
1 review
3 helpful votes
May 31st, 2021

I have tried to return 2 camis and have not heard a word from the company. I also had Paypal help me with this but they needed proof I had gotten in touch with the company. However, all my attempts failed, so no proof. I am now stuck with two camis I can't stand. Thanks a lot Woman Ocean

Tip for consumers:
Make sure you talk to a person about their return policy.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi C. C! I’m really sorry about your experience so far! We don't have anything in our inbox from you!

Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user eileeni16
1 review
3 helpful votes
October 1st, 2021

The bra inserts move out of position each time I wash the garment, even if by hand. They slide up, down or sideways and also fold over. It is difficult to get them back into the correct position. I don't know why the company doesn't make them fixed instead of removable.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Eileen!

I'm sorry about this issue you are experiencing! We'll take your suggestion into account! Thanks for letting us know how we can become better!

Also, could you contact us directly so we can fix this for you? That's the best way of reaching out to us! Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks!

Thumbnail of user eze1
1 review
16 helpful votes
September 6th, 2019

So am still laughing at myself primarily because I didn't do my due diligence and read reviews online prior to this purchase. Anyway the summary is in the photos.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Ez! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user rhondam686
1 review
1 helpful vote
June 2nd, 2022

I will never order again from this company! The products you sent me were far from the quality you advertised. The tank tops were not even the tanks I ordered. You sent a different tank. Then I had to pay 23.00 to ship back to you and now you charge me $7.95 for restocking! I had to pay $30.95 to get my retund over products that we were not what I ordered. Very deceiving. On top of that you had received my return for a month and never credited my acct. I had to contact you to credit my account. I am certain If I hadn't contacted you—you would have never given me my refund. Whenever I see your advertisements I will be sure to tell my story and let others know to watch out…

Tip for consumers:
I will never order again from this company! The products you sent me were far from the quality you advertised. The tank tops were not even the tanks I ordered. You sent different tanks. Then I had to pay 23.00 to ship them back to you and then you charge me $7.95 for restocking! I am out $30.95. On top of that you didn’t refund me after you had received your products back. After a whole month I had to contact you for my return and it still took 3days. Very disappointed.

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Thumbnail of user annettemy
1 review
3 helpful votes
May 12th, 2021

This pure bull... I wear an XL and all this thing did was to mash my breast against my chest. Nothing else changed. It also was delivered 2 days late. Will never buy anything from them again. Not only that but couldn't call anyone to talk to.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Annette! I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user pennyw152
1 review
0 helpful votes
April 17th, 2021

Here is a picture of what happens when you Click on the return. I've tried With an iPhone and an iPad and neither works

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey Penny. I apologize for the inconvenience. We will gladly help you!

Would you please send us your email address so that I can check your order in our database and then contact you with a solution!

You can also email us to support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks for your feedback, it’s really important to us! Hope to hear from you soon!

Thumbnail of user deborahb1617
1 review
1 helpful vote
August 27th, 2021

I bought the 5-way camisole from WomanOcean. It arrived and looked like it had been returned by someone else. The pad in the bra area was all bunched up and there is no way you can straightened it out unless you have tiny fingers to fit in the hole next to the bra area. It was on sale so I cannot return the camisole for a refund or exchange. It does not hold your stomach in. It only lets you have more rows of a stomach instead showing your large stomach. That's why they only show skinny models. Don't waste your money, it is not worth the price!

Tip for consumers:
always write reviews about companies, don't order off internet unless it is amazon

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Deborah! Thank you for mentioning this. I’m really sorry about your experience so far!

I didn't find any email from you in our inbox. Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user jeabi
1 review
1 helpful vote
October 18th, 2021

Ordered two shape bras. They are way too hot even for winter. Wanting to return one and they will not respond with return information. Never again ordering from Facebook advertisers.

Tip for consumers:
This product made from a material that your regular clothes will not slide on. Too hot and uncomfortable. Instead of uplift, acts like a girdle from top to bottom.

Products used:
Bra shaper

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Jeab! I’m really sorry about your experience so far!

The best way to fix this is by contacting us is directly, this way we can really help you, over here, unfortunately, we don't have all your order details. And I didn't find any email from you in our inbox. Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user nenaf10
1 review
2 helpful votes
November 8th, 2021

After placing an order online and needing to cancel via Email literally 10 minutes later, they told me that there is absolutely nothing they could do to cancel my order. They couldn't refund me my money or even give me a tracking number to the order I just placed so I'm left with nothing but money stolen by this company.

Tip for consumers:
The company is a scam.

Products used:
Fleece leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Nena, are you sure you bought it from Womanocean.com? The reason I'm saying this is because I couldn't find any order from us and we also don't carry "fleece" leggings. I think you have the wrong company. Unfortunately, there's another company impersonating us called https://www.womanoceandeals.com/ I think you purchased with them and not us since they carry the fleece leggings you mentioned. I'm so sorry!

But if you still think you bought from us, please contact us directly so we can assist you further. Sitejabber is a third-party company that is not associated with us therefore we can't address your issue properly here.

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user ruthiem13
1 review
3 helpful votes
May 30th, 2021

I ordered a Large Cami, they sent a small, I have emailed 5 times requesting a packing return label so I can Exchange for the correct size but now I realize I probably wont get the exchange or a refund as it seems Like once they get your money they don't care if you are a satisficed customer.
So much for trusting online shopping...
Ruthie Mirous

Tip for consumers:
Think twice before ordering from Womanoceanas you will never get a return packing slip or a refund ..and Wall Mart and Kohls has very similar Cami's at a more reasonable price .

Products used:
None

Service
Shipping
Returns
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Ruthie! I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user lindam3118
2 reviews
0 helpful votes
July 7th, 2021

I purchased a cami a few weeks ago. I did not like the way it fit. It crushed my breasts. I have tried to email them many times but I keep getting them back for one reason or another, when you call the phone number they tell you to use website as they dont do phone service. I went to area where it says how to do returns but you get same website that doesn't work. Plus I found out I have to pay a restocking fee. BEWARE. This company is a rip off. I also see that if you do t do a return in so many days they won't reimburse you. I have been trying for about 10 days. So again. BEWARE!

Tip for consumers:
Sizing isn’t true. The fit was awful

Products used:
Cami

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Linda! Thank you for mentioning this. I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user catherined175
3 reviews
21 helpful votes
October 27th, 2019

Poor customer service
Poor quality
No return policy or they charge you a lot to return
Long wait time to receive item
Be careful these companies are tricky and you don't realize the product is from China until too late
I'm pretty sure there are nasty chemicals in their products

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Catherine D! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user gf95
1 review
19 helpful votes
August 7th, 2019

Do not order from this company.

There is little communication and it is all generic replies and queries are not answered.

You wait weeks for delivery and THEN have to pay a custom charge of £12.00 of which you are not aware. This was a real nuisance as I had to drive 30 minutes to the delivery sorting office to pay and then collect.

However, I have now discovered that the product is so poor - no support, the beige is a mucky colour and really cheaply produced.

I will NEVER order again from This company and suggest others do not either.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi G. F! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user alycef2
1 review
15 helpful votes
May 2nd, 2019

Doesnt fit properly. I'm a large, i look like I have saggy breasts. No compression, not slimming at all. They dont accept returns!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Alyce! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user hn97
1 review
1 helpful vote
April 26th, 2021

Nothing like what they say it is. Rolls up. Doesn't "suck in" anything. Extremely disappointed in this product.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi H. N! I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

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Thumbnail of user michaelw2683
Michael W.
Typically does not respond to reviews

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