I've ordered from here several times, and I have been pleased with my order every time. All books have been in the promised condition, and arrived on time. I love buying from World of Books, as their second hand books are cheaper than new books and it's helpful both to the environment and to small businesses to buy second hand. Will definitely continue to buy books from here!
I have ordered a lot of books from world of books and been very impressed with the service, delivery which is free and value for money. I am part of a book club and recommended this to my book club as well as family and friends.
Thanks for your review :)
I love world of books! The items I've bought have always come on time (most of the time before the estimated delivery date) and in the condition specified on their website. Their customer service is amazing and have always helped me out in a friendly and professional way.
Hi Sydney,
Thank you for your review! We hope you enjoy your books.
World of Books
I buy quite a few books and my first port of call is always Wob- the books are often in amazingly good condition (an important point for a second-hand bookshop) and I can trust their assessments ('like new', 'very good'. 'good' etc). The books arrive quickly by Royal Mail and I like Wob's approach and their charitable work.
Thanks for your review!
I'm been buying from WOB for a while now and the service has been excellent every time. The condition of the books, DVDs and games I've ordered have been exactly as advertised every time and they've always been dispatched quickly. The website is well laid out and the special offers are great value. Big thumbs up from me!
Thanks for your review!
I have had a few orders from WoB under it's old name and found them to be quick, efficient and reliable.
Each book that I have ordered and received has been exactly as was described on their site.
I also find each book has been great value and I'm happy to have them on my book shelf.
I feel that I can highly recommend them for their excellent service all round. 5*
Thanks for your review :)
I have bought many books from WoB and generally have been happy for books I want to read rather than collect. The descriptions of the books' condition on WoB is rarely accurate. Often books are described as being in ‘very good' condition but this is simply not true, especially when compared to the descriptions on ABE Books, for example, where sellers live and die by their honest descriptions. There are conventions about describing book condition which WoB either ignores or doesn't understand. If WoB added accurate descriptions I'm sure it would reduce any negative feedback.
Hello, thanks for your review, we will pass your feedback on :) Thanks, Wob
I received my books in the delivery date and books were in great condition. Enjoying them now. I see that you have a branch in the United States. I will definitely be ordering more from you. Thank you for the great service and you have a fantastic selection of books. Arthur Swanson
Thanks for your review :)
James Garner autobiography was fascinating read. Well written, interesting content & subject. Learmed even more about James Garner and his life. Book was also delivered promptly and good value for price paid
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The price was right for the book I bought from them and the shipping was actually pretty fast considering they're in the UK and I'm in Canada but they aren't honest about the condition of their books. I bought a book listed as "very good" condition and they sent one that had writing inside, dirty yellow pages and creased dust cover. The book was "acceptable" or "good" at best. I really find it discouraging when the sellers aren't honest about the book conditions. I won't use them again.
I have used Wob several times now. My books have always arrived within a few days, and been in good condition. Wob has become my first choice if I am looking for books, as it is a B-corp and helping to re-use books and cut down on waste, something that I wholeheartedly support. I also recommend it to my friends if they are book-hunting. I haven't tried Ziffit yet, but that also looks great. Keep up the good work!
Thanks for your review :)
I have found at last a book site that does what it says.
Excellent service and good quality books, arrived earlier than expected well wrapped and good condition.
I have nothing but praise for the WOB, what it says on the package is what you get,
Truthful, honest and trustworthy. What more can I say, oh yes the books are in Excellent condition too.
Thanks for your review :)
Ive bought 5 books from wob and have generally been satisfied, with 1 of them been tatty. Delivery has always been quick with good communication. I find some of their books relatively expensive so pick the books carefully. Have also sold books on Ziffit and the poor price they give you for excellent condition books make a good profit for WOB. They have a good choice so always check them out.
Thanks for your review!
Good quality books at exceptional prices. A huge range of books... in fact I've had to stop clicking or I would have as many books as they do! Books arrived quickly and have been in the as described condition. Thank you WOB's
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I have been ordering pre-loved paperback books from WOB for 6 months now and have never had a problem. Searching for, and buying, the books I want is easy on their website and delivery is prompt. Look forward to my next order!
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Love the selection of items for sale. Books. Games etc... I have used Wob for a few years now and I have yet to be disappointed by the service. Great website. Very easy to use. Finding books that you just don't get anywhere else... just received my latest books all in very good condition for 2nd hand... keep up the good work..
Thanks for your review :)
I ordered a book from them. It has not arrived. It has no tracking number. I cant get customer service to respond with a. Good answer. Their one email back was not a good response.
I will never order from them again.
An easy to use website and a huge inventory of books new and used makes World Of Books my go to when searching for a book. Honest descriptions of the condition of the books is helpful and I haven't had a book yet that hasn't matched the condition stated.
Thanks for your review!
I purchased a book on Worldofbooks Inc Amazon storefront on Thur, Oct 29th, the order marked as shipped on Thur, Oct 29th, but the company never shipped the item and did not provide the shipping tracking information. I have sent several emails regarding my order shipment issue, but neither my issue got resolved nor my questions have been replied to date. It seems that Worldofbooks Inc is a fraudulent company. Based on my experience, I would suggest other buyers be cautious about the business practice of the Worldofbooks company. Very disappointing shopping experience.
Hello,
Please provide us with your order number and we can look into this further.
Thanks, World of Books
I have used WOB a few times in the past and never had any issue. The quality of the used books have always passed my expectations. However, two books in my most recent order have been refunded without any cancellation or notification - so there's room for improvement within the service
Thanks for your review!
Answer: Hello, we do send books yes. We do not lie about condition either. All condition guides are found on our site and if you are ever unhappy with your order our friendly customer service team will help you out. Thanks, World of Books
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Hi, pop an email to customerservice@wob.com and we can look into this further for you. Thanks, Wob
Answer: Hello, thanks for your question, we do not at the moment sadly. Thanks, Wob
Answer: We started in 2002 with a mission to find used books new homes. A lot has changed since then as we've expanded into new countries and new products, so we wanted a new name which reflects who we are now. Lots of our customers and fans have already shortened our name to Wob, so it made sense to choose this for our new name. For us, books will always be our first passion, but now we are so much more! By changing our name to Wob, we're keeping true to our heritage & changing for the future. Thanks for your feedback, we will pass it on to the Brand team. Thanks, Wob
Answer: Hello, we do not send out any paperwork with our orders. If you need an invoice please email customerservice@worldofbooks.com and the team can assist you. Thanks, Wob
Answer: Hello, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob
Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.
Hello,
Thanks for sharing your review with us.
World of Books