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Wob

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GB
1 review
3 helpful votes
Follow Niamh B.
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Excellent :)
November 3, 2020

I've ordered from here several times, and I have been pleased with my order every time. All books have been in the promised condition, and arrived on time. I love buying from World of Books, as their second hand books are cheaper than new books and it's helpful both to the environment and to small businesses to buy second hand. Will definitely continue to buy books from here!

Date of experience: November 3, 2020
World of Books C. Wob Rep
over a year old

Hello,

Thanks for sharing your review with us.

World of Books

GB
1 review
0 helpful votes
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Real value for money
November 18, 2021

I have ordered a lot of books from world of books and been very impressed with the service, delivery which is free and value for money. I am part of a book club and recommended this to my book club as well as family and friends.

Date of experience: November 18, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
3 helpful votes
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I love world of books! The items I've bought have always come on time (most of the time before the estimated delivery date) and in the condition specified on their website. Their customer service is amazing and have always helped me out in a friendly and professional way.

Date of experience: October 8, 2020
World of Books C. Wob Rep
over a year old

Hi Sydney,

Thank you for your review! We hope you enjoy your books.

World of Books

GB
1 review
0 helpful votes
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I buy quite a few books and my first port of call is always Wob- the books are often in amazingly good condition (an important point for a second-hand bookshop) and I can trust their assessments ('like new', 'very good'. 'good' etc). The books arrive quickly by Royal Mail and I like Wob's approach and their charitable work.

Date of experience: May 19, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Great Service
June 20, 2023

I'm been buying from WOB for a while now and the service has been excellent every time. The condition of the books, DVDs and games I've ordered have been exactly as advertised every time and they've always been dispatched quickly. The website is well laid out and the special offers are great value. Big thumbs up from me!

Date of experience: June 19, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Well satisfied
November 17, 2021

I have had a few orders from WoB under it's old name and found them to be quick, efficient and reliable.
Each book that I have ordered and received has been exactly as was described on their site.
I also find each book has been great value and I'm happy to have them on my book shelf.
I feel that I can highly recommend them for their excellent service all round. 5*

Date of experience: November 17, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Australia
1 review
1 helpful vote
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I have bought many books from WoB and generally have been happy for books I want to read rather than collect. The descriptions of the books' condition on WoB is rarely accurate. Often books are described as being in ‘very good' condition but this is simply not true, especially when compared to the descriptions on ABE Books, for example, where sellers live and die by their honest descriptions. There are conventions about describing book condition which WoB either ignores or doesn't understand. If WoB added accurate descriptions I'm sure it would reduce any negative feedback.

Date of experience: November 6, 2021
World of Books C. Wob Rep
over a year old

Hello, thanks for your review, we will pass your feedback on :) Thanks, Wob

Massachusetts
1 review
0 helpful votes
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Fantastic
April 23, 2022

I received my books in the delivery date and books were in great condition. Enjoying them now. I see that you have a branch in the United States. I will definitely be ordering more from you. Thank you for the great service and you have a fantastic selection of books. Arthur Swanson

Date of experience: April 23, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Great read
January 25, 2022

James Garner autobiography was fascinating read. Well written, interesting content & subject. Learmed even more about James Garner and his life. Book was also delivered promptly and good value for price paid

Date of experience: January 24, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Canada
4 reviews
21 helpful votes
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Faulty Grading System
August 11, 2017

The price was right for the book I bought from them and the shipping was actually pretty fast considering they're in the UK and I'm in Canada but they aren't honest about the condition of their books. I bought a book listed as "very good" condition and they sent one that had writing inside, dirty yellow pages and creased dust cover. The book was "acceptable" or "good" at best. I really find it discouraging when the sellers aren't honest about the book conditions. I won't use them again.

Date of experience: August 11, 2017
GB
1 review
3 helpful votes
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Good service
September 11, 2022

I have used Wob several times now. My books have always arrived within a few days, and been in good condition. Wob has become my first choice if I am looking for books, as it is a B-corp and helping to re-use books and cut down on waste, something that I wholeheartedly support. I also recommend it to my friends if they are book-hunting. I haven't tried Ziffit yet, but that also looks great. Keep up the good work!

Date of experience: September 10, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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DAN BROWN BOOK SET
December 15, 2021

I have found at last a book site that does what it says.
Excellent service and good quality books, arrived earlier than expected well wrapped and good condition.
I have nothing but praise for the WOB, what it says on the package is what you get,
Truthful, honest and trustworthy. What more can I say, oh yes the books are in Excellent condition too.

Date of experience: December 15, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
1 helpful vote
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Decent books. Good service
November 10, 2021

Ive bought 5 books from wob and have generally been satisfied, with 1 of them been tatty. Delivery has always been quick with good communication. I find some of their books relatively expensive so pick the books carefully. Have also sold books on Ziffit and the poor price they give you for excellent condition books make a good profit for WOB. They have a good choice so always check them out.

Date of experience: November 10, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review!

Portugal
1 review
0 helpful votes
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Good quality books at exceptional prices. A huge range of books... in fact I've had to stop clicking or I would have as many books as they do! Books arrived quickly and have been in the as described condition. Thank you WOB's

Date of experience: December 7, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
Follow Caroline S.
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I have been ordering pre-loved paperback books from WOB for 6 months now and have never had a problem. Searching for, and buying, the books I want is easy on their website and delivery is prompt. Look forward to my next order!

Date of experience: May 18, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Ireland
1 review
0 helpful votes
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Love the selection of items for sale. Books. Games etc... I have used Wob for a few years now and I have yet to be disappointed by the service. Great website. Very easy to use. Finding books that you just don't get anywhere else... just received my latest books all in very good condition for 2nd hand... keep up the good work..

Date of experience: May 27, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Georgia
1 review
2 helpful votes
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Very awful company
February 14, 2020

I ordered a book from them. It has not arrived. It has no tracking number. I cant get customer service to respond with a. Good answer. Their one email back was not a good response.
I will never order from them again.

Date of experience: February 14, 2020
GB
1 review
0 helpful votes
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Great range of books
March 30, 2023

An easy to use website and a huge inventory of books new and used makes World Of Books my go to when searching for a book. Honest descriptions of the condition of the books is helpful and I haven't had a book yet that hasn't matched the condition stated.

Date of experience: March 29, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

New Jersey
2 reviews
2 helpful votes
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I purchased a book on Worldofbooks Inc Amazon storefront on Thur, Oct 29th, the order marked as shipped on Thur, Oct 29th, but the company never shipped the item and did not provide the shipping tracking information. I have sent several emails regarding my order shipment issue, but neither my issue got resolved nor my questions have been replied to date. It seems that Worldofbooks Inc is a fraudulent company. Based on my experience, I would suggest other buyers be cautious about the business practice of the Worldofbooks company. Very disappointing shopping experience.

Date of experience: November 2, 2020
World of Books C. Wob Rep
over a year old

Hello,

Please provide us with your order number and we can look into this further.

Thanks, World of Books

GB
1 review
0 helpful votes
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Overall great
June 7, 2023

I have used WOB a few times in the past and never had any issue. The quality of the used books have always passed my expectations. However, two books in my most recent order have been refunded without any cancellation or notification - so there's room for improvement within the service

Date of experience: June 7, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Overview

Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.

service
831
value
811
shipping
806
returns
229
quality
786
This company does not typically respond to reviews
+228