Wagon Master Truck And Trailer

Ty Justus, Salesman for WMTT seems to know very little about the product he sells. If you order a custom trailer from him (specifically a car hauler), make sure if you want an escape door, you know exactly where you want it placed in the driver side wall. He knows next to nothing about classic cars and failed to tell me unless specified, escape door goes in standard location centered over the axles. My car is too big to utilize door in that position. No mention on purchase order about standard placement so I PRESUMED he was using dimensions for my car! Drove 2400 miles and spent $600.00 in gas for a trailer I can't use and therefore did not purchase. Now he refuses to return my down payment even though he will or has already sold the trailer to someone else!