WiseSales has a rating of 1.54 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WiseSales most frequently mention credit card, customer service, and honda generator problems. WiseSales ranks 51st among Lawn Care sites.
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I have made several purchases from Wise Sales, all went very well. Have also received very helpful phone support on a few problems. Prompt attention and shipment on subsequent accessory items too.
Did just receive an email confirming the cancellation, finally. Now we'll see about the refund. However, the cancellation notice included my purchase price minus a $16.71 adjustment fee from GeneratorSite? Let me see if I understand correctly. They want to charge me because THEY were unable to fill an order? REALLY? I'm sure that they think I will just be happy to get back most of the money and will not pursue the matter. They are in for a surprise.
I have made several purchases from Wise Sales, all went very well. Have also received very helpful phone support on a few problems. Prompt attention and shipment on subsequent accessory items too.
I ordered a toro electric snow blower for my parents. It shipped within the hour and they had it 2 days later. Easy to put together.
I placed an order for 15 Honda generators. The price was the lowest by far of any other dealer in the US. I paid my money and the product was shipped. It actually arrived ahead of schedule. The service i received was first class! These guys were great to deal with. I have a funny feeling that many of the negative reviews on this site are phoney. There are probably a lot of other honda dealers jealous of the great business these folks are doing. Today i am ordering another 15 generators
Chris Power
Looking for Honda sales rep online, I happened upon WiseSales.com. I ordered a Honda EU7000IS Generator on June 15,2015. Said item was in stock and I gave my credit card info for payment. They charged my credit card immediately, and after a week, having not heard from them, I called customer service. I was told the generator was back-ordered and would be available in early July. I was told that it is company policy to bill the credit card prior to shipping when I inquired why they would biledl me for something they did not have. Called in July, still back ordered. July 17, I called back again and was told the end of July. Called Honda Corporate to find one available, they had numerous generators on hand and couldn't understand the shortage WiseSales was experiencing. Called Wise again, told them what I had just learned from Honda and Wise says Honda doesn't know what is in their warehouse. Cancelled the order at that time. Was told 7-10 days for reimbursement. Then called Electric Generators Direct and had my new EU7000 within the week. Needless to say, stay well away from this company. They are using the money people send them for product to operate on. This is dishonest and likely illegal. Based on reviews, I've had the exact experience that 100 others have had.
Well I've been researching Zero turn mowers. The Timecutter series got great reviews. Found a GREAT deal with WiseSales. I was reluctant to spend so much over the internet, but the deal was too good to resist. Free shipping, Free tailgate service, 3 year 0% interest? No one locally could match it so I jumped on it! Their phone people were very helpful and the transaction went smoothly. 6 days later the mower arrived at my doorstep. The ABF driver even put it in my garage with his pallet jack! The hardest thing about this whole deal was getting the mower out of the crate! It was in great shape and ran flawlessly. Thank you for a pleasant experience!
Was out of power after hurricane Irene and found wisesales on the web. Ordered a Honda Handi *******@1pm ET with overnight shipping (pricey but necessary) and got it the following morning. Wisesales came through beautifully and in the clutch- price was competitive too.
I'd definitely buy from them again (thanks WiseSales).
Ordered a Briggs and Stratton ******* Generator after 2 months of research and searching after two separate weeks of no power in CT. The site product photo showed an older version and concerned me, but they said it was the newer model as I wanted, and it was as they said.
Originally ordered it from Drillspot because of the reviews, BUT Drillspot dropped the ball and Wise Sales was the only other supplier I found that had it in stock. They were excellent! Polite, helpful, and did everything they promised. Delivered by FEDEX freight as promised. I declined the "insurance", with no pushback from them. Would definitely buy from them again.
I can't say enough good things about this place. I was skeptical because the price was so much lower than other places. I'm glad I didn't see this bad reviews until after I had already received my item, or I might not have purchased it through them. I had absolutely no problems with them. The people on the phone were courteous. The process was quick and efficient. As I mentioned, the price was excellent (10% less than anywhere else I found). The item arrived 2 days after ordering it, and it is exactly what I ordered. New, and in proper packaging. The only negative (and it's a small one) is they charged me $14 for boxing and insurance. They didn't tell me they were going to charge me for that. I consider that a little shady, but that amount was insignificant compared to the cost of the generator I ordered. Overall, I am very happy.
Awesome business! I ordered a trimmer/edger/saw combo (for very cheap price) on 6-15 and received in on 6-17. No tax and no shipping! These guys are great. I will order from them again.