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WiseSales has a rating of 1.54 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WiseSales most frequently mention credit card, customer service, and honda generator problems. WiseSales ranks 51st among Lawn Care sites.
No positive highlights yet
I have made several purchases from Wise Sales, all went very well. Have also received very helpful phone support on a few problems. Prompt attention and shipment on subsequent accessory items too.
Did just receive an email confirming the cancellation, finally. Now we'll see about the refund. However, the cancellation notice included my purchase price minus a $16.71 adjustment fee from GeneratorSite? Let me see if I understand correctly. They want to charge me because THEY were unable to fill an order? REALLY? I'm sure that they think I will just be happy to get back most of the money and will not pursue the matter. They are in for a surprise.
I ordered a commercial back-pack blower. The web site said it was in stock. I immediately received an email confirming my order. Within two hours I received another email stating that my unit was in shipping and provided me with a UPS tracking number. Within 24 hours I received another email that my package had been picked up by UPS. That same day, I received an email from UPS confirming their receipt of the package and confirming the original tracking number. My package arrived two business days after my order was placed. Both UPS and Wise sent emails as to when to expect delivery. The blower arrived in good condition. Within 20 minutes I had the blower assembled filled with fuel and running. The unit worked perfectly. This was a no hassle purchase and could not have gone better and the unit price was excellent.
Ordered a toro mower,, she said it would ship monday, I called for a track number, she says oh it goes out tues, I call back tues she says oh its on back order, he says 1 week, I call back 1 week later she says end of month now.
They knew they were out of stock when ordered they didnt tell me, then they string me along, I cancelled order and went to speedway motors.
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