• Winni

Winni

Overview

Winni has a rating of 2.52 stars from 1,827 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 9th among Bakery sites.

  • Service
    175
  • Value
    174
  • Shipping
    166
  • Returns
    144
  • Quality
    165

This company does not typically respond to reviews

Positive reviews (last 12 months): 4.1%
Positive
2
Neutral
1
Negative
46
296
See all photos

What reviewers want you to know

Positive highlights

  • Love the customer service part and the options for making payment, either you are out of india or residing in india.
  • But their customer support person was so helpful he made me delivery possible and helped me a lot with his directions.

Critical highlights

  • No customer care, just name sake, All lines are busied out.
  • Never ever order anything from this website you will end up losing your Money and time.
How would you rate Winni?
Top Positive Review

“Great Thanks To winni.in for there on time delivery and dedicated customer support.”

Rihan J.
5/31/23

Hi friends at Winni i find the ordering process was seamless, and the delivery was prompt. winni.in's website is surely user-friendly, making it easy to browse and select chocolates from their extensive collection. The checkout process was hassle-free, and I received regular updates regarding the status of my order. The chocolates were delivered fresh and well-packaged, which speaks volumes about winni.in's commitment to customer satisfaction.

Top Critical Review

“Worst Service | Fake Reviews | Scamming Customers”

Ajay g.
2/14/24

These Guys are bunch of liars and there services are so pathetic and they scam customers by showing something else and they deliver something else. Please do not enable these services because they will fool you. They should 14-16 Flowers in the pic and they actually delivered only 5-6 flowers and they look so pathetic. OMG, just look at it I have uploaded it in the pictures. SHAME on you Fella's. Really disappointed in you and your pathetic services.

Reviews (1,827)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (199) customer care (166) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user rihanj
1 review
1 helpful vote
May 31st, 2023

Hi friends at Winni i find the ordering process was seamless, and the delivery was prompt. winni.in's website is surely user-friendly, making it easy to browse and select chocolates from their extensive collection.
The checkout process was hassle-free, and I received regular updates regarding the status of my order.
The chocolates were delivered fresh and well-packaged, which speaks volumes about winni.in's commitment to customer satisfaction.

Products used:
Chocolates

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashmeetk3
1 review
5 helpful votes
August 24th, 2020

The customer support was very helpfull and update my information in seconds special thanks to Meenakshi

Thumbnail of user gopik9
1 review
2 helpful votes
October 21st, 2019

Perfect timing. I searched in online bakery delivery service in banglore. I found this site. Ankita helped me to find the cake also. Good team. Nice service

Thumbnail of user nishas64
1 review
3 helpful votes
December 19th, 2020

Perfect deco and perfect teste, Ordered it for a friend! All of them at her place loved it choco truffle at its best!
Loved it! Costumer service is very helpful good service provided by simran ma'am.

Thumbnail of user amans50
1 review
3 helpful votes
January 6th, 2020

Malti. You help me out... excellent service given... Great work done and thanks you very very much...

Thumbnail of user rimplec
1 review
3 helpful votes
June 9th, 2019

The site is really good and user-friendly as well! Liked the products, but they should think about low-cost products also OR discounts.

I got the help so quickly and like the service as well. Price is quite not that much low but satisfied with the customer service. Had a conversation with Rimple over there on live chat and the experience she did while purchasing product too!

Keep up the good work Rimple and team:)

Unfortunately, the half rating is not available, that is why writing here as over all 4.5 stars and was really good :)

Thumbnail of user gudduk2
1 review
3 helpful votes
September 3rd, 2020

I have ordered cake and flowers delivered on time. Too much satisfied with the services of winni. Nice products. Thanks to Mannat for her assistant keep it up...

Thumbnail of user dalec596
3 reviews
17 helpful votes
November 11th, 2023

¡Fue muy rápido, sabroso, fantástico! ¡Estoy 1000% satisfecho! No pensé que hubiera un servicio de tanta calidad.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vishwajits
1 review
0 helpful votes
November 12th, 2019

I needed some support from customer care team. Seema really helped well resolve the issue very quickly. Thanks for such a nice service.

Thumbnail of user sumitk39
1 review
0 helpful votes
January 22nd, 2019

Loved the services of Winni. Have been using it from last 5 years. Now their presence has increased to 550 cities. All cities are not very good but yes they do deliver and that matters the most in many smaller cities/

Thumbnail of user qamara2
1 review
2 helpful votes
November 30th, 2019

It's easy to order and it's delivery is so fast. We have to order from here. We can get easily our order.

Thumbnail of user vishabhm
1 review
3 helpful votes
May 6th, 2020

Ordered the flowers few time back. The flowers were totally fresh and awesome. Winni made my day special..

Thumbnail of user anur15
1 review
3 helpful votes
April 30th, 2020

Its was such a great experience.it was really good in packaging and designed very welll and taste is also good

Thumbnail of user veenuv1
1 review
0 helpful votes
July 27th, 2020

I ORDERED FLOWERS AND CAKE ON THAT MANNAT SUPPORT ME LOT BCOZ OF SOME UNAVAILABILITY BUT BCOZ OF MANNAT WE SOURT IT OUT
THANK YOPU MAANAT

Thumbnail of user sukhdevm
1 review
3 helpful votes
January 24th, 2020

It's always great experience with winni. And Malti always 100%... Thanks malti for your efforts. Great experience

Thumbnail of user syeds75
1 review
2 helpful votes
January 10th, 2021

Manpreet kaur, support agent from Winni had guide and provided the best information to place an order.

Service
Value
Thumbnail of user sriramj
1 review
0 helpful votes
March 29th, 2019

Order a Birthday gift for my cousin. We both had a great experience on Quality and Service of Delivery. Thanks winni

Thumbnail of user vishals88
1 review
2 helpful votes
January 9th, 2021

Cake was very yummy thanks to Simran ma'am, assisted me very quickly, very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your cooperation.

Service
Value
Shipping
Returns
Quality
Thumbnail of user arshs3
1 review
0 helpful votes
February 14th, 2019

Nikita, is a rock solid superstar. She is valuable and helpful. I will always reach out to Nikita for any of my questions.

Thumbnail of user nehak40
1 review
0 helpful votes
May 7th, 2019

Now i am the regular customer of winni they delivered the fresh product Keep it up guys reallly good going

Thumbnail of user rajatg9
1 review
2 helpful votes
January 11th, 2020

Malti u r gud person. Your nature is very gud & your services is very gud & your way of talking very nice

Thumbnail of user chatans
1 review
3 helpful votes
September 9th, 2019

Quick and very helpful service provided by the customer support team member Shurbhi. My delivery slot needed to be changed and they did sp immediately.

Thumbnail of user irfanm14
1 review
0 helpful votes
March 29th, 2019

I am very happy with winni services. I had ordered birthday cake of my daughter and they delivered it within time. Cake taste was awesome. Really great services.

Thumbnail of user arunk93
1 review
0 helpful votes
October 16th, 2019

Ankita is very good CSR and i really appreciated her help. She gave answers of all of my questions...

Thumbnail of user chir8
1 review
3 helpful votes
January 12th, 2021

Very helpful team and great collection of flowers and cakes, Have been buying from Winni since a few years now and have never been disappointed. Great experience, Simran is so supportive and polite!

Service
Value
Shipping
Returns
Quality

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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