• Winni

Winni

Overview

Winni has a rating of 2.52 stars from 1,827 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 9th among Bakery sites.

  • Service
    175
  • Value
    174
  • Shipping
    166
  • Returns
    144
  • Quality
    165

This company does not typically respond to reviews

Positive reviews (last 12 months): 4.1%
Positive
2
Neutral
1
Negative
46
296
See all photos

What reviewers want you to know

Positive highlights

  • Love the customer service part and the options for making payment, either you are out of india or residing in india.
  • But their customer support person was so helpful he made me delivery possible and helped me a lot with his directions.

Critical highlights

  • No customer care, just name sake, All lines are busied out.
  • Never ever order anything from this website you will end up losing your Money and time.
How would you rate Winni?
Top Positive Review

“Great Thanks To winni.in for there on time delivery and dedicated customer support.”

Rihan J.
5/31/23

Hi friends at Winni i find the ordering process was seamless, and the delivery was prompt. winni.in's website is surely user-friendly, making it easy to browse and select chocolates from their extensive collection. The checkout process was hassle-free, and I received regular updates regarding the status of my order. The chocolates were delivered fresh and well-packaged, which speaks volumes about winni.in's commitment to customer satisfaction.

Top Critical Review

“Worst Service | Fake Reviews | Scamming Customers”

Ajay g.
2/14/24

These Guys are bunch of liars and there services are so pathetic and they scam customers by showing something else and they deliver something else. Please do not enable these services because they will fool you. They should 14-16 Flowers in the pic and they actually delivered only 5-6 flowers and they look so pathetic. OMG, just look at it I have uploaded it in the pictures. SHAME on you Fella's. Really disappointed in you and your pathetic services.

Reviews (1,827)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (199) customer care (166) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user ishikaa
1 review
3 helpful votes
August 22nd, 2020

Meenakshi was bery helpful in all the ways. She answer all my queries with all her patients and support. She was very helpful. Thank you so much Meenakshi for helping me out. Have a good day.

Thumbnail of user aliceh416
4 reviews
0 helpful votes
January 21st, 2022

I ordered a gift set from this site! It includes chocolate and flowers. Everything is beautifully decorated, the flowers are fresh and long standing! In a word, I managed to please my mother!

Service
Value
Quality
Thumbnail of user madhavd1
1 review
0 helpful votes
January 18th, 2019

Flower bouquet was timely delivered.The only thing is that there should be more offers applicable for the selected range of products. Also some innovative ideas of giving surprises to our loved ones should be there because there are so many sites delivering the same bouquets with no innovativeness at smart prices.

Thumbnail of user soundaryas
1 review
2 helpful votes
July 28th, 2020

I have placed my order for wrong date, so made a chat with customer care help and the chat was immediately replied with a person named meenakshi. She asked my order id and changed the date for the order.

Thanks to meenakshi

Thumbnail of user lensond
1 review
0 helpful votes
March 4th, 2019

Delivered on time, but had issues with the quality of cake delivered but customer service agent assisted on time and replaced the cake. I appreciate it. Suggest to have QC to ensure about the quality before delivery.

Thumbnail of user dannyh101
2 reviews
29 helpful votes
June 29th, 2019

I ordered online and what I could say is their service is simply amazing. Had a great experience ordering with them.

Service
Shipping
Quality
Thumbnail of user anilk136
1 review
1 helpful vote
September 2nd, 2020

The order process was very simple, the customer service representative 'Neerja was very prompt and supportive.

Thumbnail of user gregd602
1 review
0 helpful votes
November 29th, 2021

I like to eat sweets. This is my hobby. Your store helps me to be in a good mood. You have the best sweets in the world.

Thumbnail of user lucasc102
15 reviews
6 helpful votes
November 4th, 2020

I ordered cake and bouquet from Winni on the Occasion of fathers day. The flowers were fresh and look soo nice.
Taste of cake is also super. We can try for some other occasions also.

Thumbnail of user romolacella
1 review
2 helpful votes
February 22nd, 2023

Everything on the site looks so delicious and beautiful that I want to buy everything at once) Their cakes are the most delicious of all the cakes I have tasted.)

Service
Value
Shipping
Returns
Quality
Thumbnail of user masterm6
1 review
1 helpful vote
December 6th, 2020

Hey! I Am The User Of This Website. And I Feel So. E thing Good... Congrats. May My all FriendS Reach You...
Thank You...!

Thumbnail of user shobap1
1 review
0 helpful votes
September 24th, 2019

The delivery was great. But I gave 4 rating because the message which I requested to put on the cake was not done. If that was correct it would happy.

Thumbnail of user nidhinp
1 review
1 helpful vote
August 15th, 2020

Meenakshi responded to my query and helped me to know about my order as there was no intimation from their side. 4 stars for meenkashi

Thumbnail of user pankajn5
1 review
0 helpful votes
April 7th, 2018

Rashmi assisted in a very nice way. She understood the customer view and supported in short time with clear communication. Thanks for the help!

Thumbnail of user chandrashekhart2
1 review
1 helpful vote
February 9th, 2020

I have been using their services for the last 2 years and have sent cakes to my relatives for more than 10 times. Till date not even a single complaint has been received.

Thumbnail of user gauravp18
1 review
1 helpful vote
July 25th, 2020

I got all the information accurately. However, the response was bit slow May be because of technical glitch. Please work on it to make it more quick in responses

Thumbnail of user xandarw1
8 reviews
5 helpful votes
April 4th, 2021

I got so many gift ideas from these site. They give deliveries within given time with the utmost quality of the products.

Thumbnail of user syedm50
1 review
1 helpful vote
August 15th, 2020

I get a quick and positive response from Meenakshi, the customer support executive in live chat about my order updates.

Thumbnail of user sukhbirs2
1 review
1 helpful vote
August 31st, 2020

I m searching for delivery for my location PIN, and meenakshi help me out with her quick response. I didnt expect to get immediate response in early hours. Although delivery is not available but i m satisfied with the kind response.

Thumbnail of user jayapriyad
1 review
1 helpful vote
August 29th, 2020

Thankyou Shilpa for guiding me. Your response to my message was very helpful. Found it very useful. Looking forward for more purchases.

Thumbnail of user cap7
1 review
0 helpful votes
July 23rd, 2020

Winni in general has a good veriety of options ans staff is supportive particularly anju. She helped me with queries instantly

Thumbnail of user kirur
1 review
0 helpful votes
November 5th, 2020

Hi there, Service consultant Ms Shivani was upto the mark of service. Keep up her good work. Need to be recognized for her service of excellence.

Thumbnail of user yanangk
1 review
0 helpful votes
March 13th, 2019

The services are satisfying. I lost my password and was unable to login but the customer support (someone named Nikita) guided me through the entire process of correcting my delivery details with ease.
Will definitely use their services again

Thumbnail of user sudakshinab
1 review
2 helpful votes
October 15th, 2019

Great products, good service, and good support provided by the Customer Support executive, Ankita. Well done!

Thumbnail of user bensons8
1 review
2 helpful votes
November 20th, 2019

You made our surprise in a best way... Special thanks to Ms. Anju who catered us better. This means a lot to me. Thanks WInni Team & Anju... WIll catch you again for the best service. Benny

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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