• Wine Insiders

Wine Insiders

Overview

Wine Insiders has a rating of 4.61 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices, and free shipping. Wine Insiders ranks 1st among Wine sites.

  • Service
    226
  • Value
    230
  • Shipping
    230
  • Returns
    68
  • Quality
    228

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
69
See all photos

What reviewers want you to know

Positive highlights

  • I love the fact that I get quality wines delivered to my door.
  • We have never been disappointed in the wine selections, delivery is fast and right to my door.

Critical highlights

  • I must say my experience with Wine Insiders was not that pleasant which I was expecting.
  • Even after calling customer service I was given a I'm so sorry but we cannot apply your credits.
How would you rate Wine Insiders?
Top Positive Review

“Great company, great wine!”

Sheryl L.
7/31/22

Wine Insiders guarantees you'll never drink a bottle of wine you don't like. They follow through. They send you offers which you are NEVER obligated to order. You can select a great deal on a bundle of wines that they curate or wait for a sale that allows you to make your own selections at a reduced price. The ONE time I selected something that I did not like, I contacted them about it, and they immediately credited my account. Great company. Great wine.

Top Critical Review

“THIS IS WHAT HAPPENS WHEN A SMALL COMPANY GETS EATEN UP BY A LARGE CORPORATION.GETS”

DENNIS V.
1/5/24

What a joke! Prices are not back to the way they were. They would be average 50% off original so called your high price set at $29.99. Now you are lucky to find a price that's 20% off your high original price. You may get some new suckers to pay these ridiculous prices on wine no other retail carries but old customers like me know your scam. Large corporations only exist for their CEO and stock holders.

Reviews (1,036)

Rating

Timeframe

Other

Reviews that mention popular keywords

wine insiders (525) customer service (151) quality wine (45) wine selections (46)
Thumbnail of user sheryll223
1 review
0 helpful votes
July 31st, 2022
Verified purchase

Wine Insiders guarantees you'll never drink a bottle of wine you don't like. They follow through. They send you offers which you are NEVER obligated to order. You can select a great deal on a bundle of wines that they curate or wait for a sale that allows you to make your own selections at a reduced price. The ONE time I selected something that I did not like, I contacted them about it, and they immediately credited my account. Great company. Great wine.

Products used:
wine

Service
Value
Shipping
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hello Sheryl,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user lorriej8
1 review
0 helpful votes
July 8th, 2020

My bottles were packaged with care and precision. The bottles have each been enjoyable and satisfying. I cannot recommend a better quality or service than this!

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Lorrie,

Thank you for the great rating! We appreciate the positive feedback.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user marks3059
2 reviews
0 helpful votes
July 2nd, 2022
Verified purchase

Always skeptical the first time buying something sight unseen. These Folks deliver. The wine selection is HUGE. Pick a country and they most likely have some wine from there. And not just any wine, we have ordered about 5 times - meaning around 70 bottles - and have had maybe a couple that we were not fond of. Great Product, great service, great prices. What more could you ask for!.

Try it, you will not be disappointed

Tip for consumers:
They know their wine, you will not be disappointed.

Products used:
Wine and more wine

Service
Value
Shipping
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hello Mark,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user denniss622
1 review
0 helpful votes
July 9th, 2020

They promised good quality wines from around the world at very good prices, and that's exactly what I have been experiencing. I am not a wine connoisseur, but I do like certain types of wines and to experience the variety of wines produced in various countries around the world. It is also extremely important that a company is easy to deal with and stands behind their promises, which is exactly what I have found is the case. I recently experienced a mixup on the packaging of wines in my order, this is the first time this had happened. I called them up to make arrangements to resolve the problem. Not only did they fix the problem they did it while I was still on the phone and shipped it out the same day. I have absolutely no qualms that any problems I may experience in the future will be handled just as well.

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Dennis,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Thumbnail of user marcw181
2 reviews
0 helpful votes
May 2nd, 2021

I want to buy wine when I want and don't want to join a club. Here's everything I want: good value, no shipping, no unwanted cases.

Tip for consumers:
Prices drop for almost everything on a regular but unpredictable basis

Products used:
wine

Service
Value
Shipping
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hi Marc,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user maryk1628
1 review
0 helpful votes
July 9th, 2020

Have ordered a number of times, especially when there is a great deal, or when I have a coupon. I love trying new wines, and although I've had some that I would not re-order, I've never had a bottle I couldn't drink. A case of wine is also a great gift. The packaging is great, and I recycle the inside material as seed starters. With the free shipping I certainly don't expect Amazon Prime shipping, and with Covid all shipping is being delayed. I recommend Wine Insiders to my friends and family mostly because there is no requirement to join their wine club, free shipping and I've really enjoyed the wines I have received. The only wish that the tasting notes would come with the wines. When a friend picks a bottle of wine from my wine rack, I don't want to have to go online to get this information. I have not been offered any incentive or payment to write this review.

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Mary,

Thank you for taking the time to send us your positive feedback. We hope to keep your continued support with new selections we know you will enjoy. Reach out to us regarding our daily promotional offers and new selections we know you will enjoy.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our representatives are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user johnr2671
1 review
0 helpful votes
August 23rd, 2020

Good wine, good selection, quick shipping. Convenient to ship to the local Walgreens so no need be home to sign for the package

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi John,

Thank you for your great rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Thumbnail of user christophera692
1 review
0 helpful votes
February 19th, 2022

We have ordered from Wine Insiders somewhere around a dozen times, first couple through Groupon and then straight from the website. Let's say 150 bottles overall... We've had four we didn't like. That's not exaggerated. We took photos of the four bottles so we didn't order again. But those four became sangria so it wasn't a loss!
I can't say enough good things about our experiences. Those price points against the quality of the wines are unheard of in a regular store. 15 bottles for $6.99, $7.99, $8.99 each... Yes.

Tip for consumers:
Use the Filter function to narrow your selection.

Products used:
Wine

Service
Value
Shipping
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hello Christopher, Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user kerryk99
2 reviews
0 helpful votes
July 8th, 2020

I like being able to select only the wines I know and like, as well as buy cases designed for a good deal. Only once did I not like a wine, and when I told them they refunded the price. Nice!

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Kerry,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user monicas350
1 review
0 helpful votes
July 19th, 2020

My guest and I enjoy the variety and quality of wine I purchase from wine insiders. I will continue to purchase from them

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Monica,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Thumbnail of user michaelm7208
1 review
0 helpful votes
June 19th, 2021

Even their inexpensive wines, at $8-10, are exceptionally drinkable, but numerous more expensive wines are of very high quality. The best thing about their service is that they often discount their best wines in case and 15 bottle configurations. Some of their French and California wines are very nice.

Products used:
Wines, especially whites

Service
Value
Shipping
Returns
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hi Michael,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user alisj2
1 review
0 helpful votes
January 30th, 2022

Wine Insiders has become my primary source for table wines. They have a great selection, excellent customer service, and (my favorite) affordable prices. As an artist, that's important to me! I also love their fast, free shipping!
I've gotten in the habit of taking a bottle to anyone I visit. I also enjoy talking to friends about food and wine pairings--the right wine makes any food taste better.
I've been dealing with Wine Insiders for years, now, and my only problem has been storage!

Tip for consumers:
I could not figure out how to photograph my receipt. Annoying that you can't cut and paste.

Products used:
They sell wine. I bought wine.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hello Alis,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user louisc179
2 reviews
0 helpful votes
July 8th, 2020

I am very pleased with the wines offered and the price. Delivery is prompt. The wine descriptions are appropriate.

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Louis,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user robertt1388
1 review
0 helpful votes
July 11th, 2020

Wine Insiders is much more than a wine delivery company. They are a company that is proud of what they do for their clients. They bring in some of the finest wines available from the world's best wine regions. Then they make those wines available to you at an outstanding price. They communicate very well, staying in touch with you by e-mails, constantly offer exceptional deals on all their wines, and their delivery time is way beyond what you might expect. Most of our orders have been delivered in three(3) days or less. Even during the height of the Covid 19 pandemic, we received our orders in a week or less most of the time. We have found the wines to be of exceptional quality, and the one time that we found one to be a little off, they were quick to apologize, and make it right, not only with a replacement bottle, but a substantial discount on our next order. We will be their customer for life!

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Robert,

Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. We are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Please, do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user michaelb4552
1 review
0 helpful votes
July 9th, 2020

It is nice to be able to review and select the wines from home. The prices are reasonable and home deliver is quick and convenient.

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Michael,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!

Thumbnail of user shayleew
1 review
0 helpful votes
July 9th, 2020

I have been using Wine Insiders for a while now and they always ship quickly. The packs change so I always have new wines available. I recommend this service to everyone and will continue to use them for a long time!

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Shaylee,

Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our service.
Our customer service team is available to assist you with any of your wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user michr5
2 reviews
0 helpful votes
December 6th, 2020

The variety of wines was great. Prices were great. I got a great deal of and the shipping was free.

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Mich,

Thank you for your great rating! We really appreciate your feedback.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Thumbnail of user philipo83
1 review
0 helpful votes
January 1st, 2022

Wine Insiders is almost too good to be true. Excellent wines. Amazing prices. Quick/excellent service. I could not be happier with Wine Insiders. I would like to tell how they handle problems but I never had a problem. If they can maintain this level of excellence I will be a customer for life. Thanks for knowing how to run a great business.

Tip for consumers:
Wait for the sales that are a defined dollar amount for all bottles. The percent discount sales are not as good.

Products used:
Wine

Service
Value
Shipping
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hello Philip

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user cynthial446
1 review
0 helpful votes
July 9th, 2020

I first ordered from wine insiders on a Groupon. Big box of wine, and a coupon. Since then, I only order from wine insiders. Great prices, and you get to pick what wines you want. Haven't had a bad bottle yet!

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Cynthia,

Thank you for taking the time to send us your positive feedback. We appreciate your continued support. With new varietals, we know you will always find something you will like.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Thumbnail of user marias1533
1 review
2 helpful votes
March 17th, 2021
Verified purchase

I have purchased from Wine Insiders for several years now and am really happy with the company. I get great wines at great prices. My friends often ask me where I got such a great wine. Shipping is free at 6 bottles, although I usually buy more and enjoy a free gift as well. Plus, they have a satisfaction guarantee. Once I received a bottle that neither my husband or I liked. I contacted them and they refunded my money. Easy website. Quick delivery. Just really pleased with Wine Insiders!

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Maria,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience and are always here to assist you with your future wine needs. We sincerely value your input and continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Thumbnail of user tedz18
1 review
0 helpful votes
July 11th, 2020

Have been a member for a few years and enjoyed tasting wines from all over the world. On occasion receive a wine I may not like but hey, can't please me all the time! Have also turned some friends on to Wine Insiders and they have also had the same pleasant experience. Keep up the good work!

Thumbnail of user jordans277
Jordan S. – Wine Insiders Rep

Hi Ted,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Thumbnail of user juanf246
1 review
0 helpful votes
January 1st, 2022

These guys have a great selection of hard to find wines and some of the most generous "insider" prices. I would recommend them to anyone and really enjoy this service.

Products used:
Wine

Service
Value
Shipping
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hello Juan
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user glennp340
1 review
1 helpful vote
July 12th, 2021

So it had to happen. I got my first bad bottle of wine. It was from South Africa... Interesting in that South Africa is no a place that immediately comes to mind as a producer of great wine. It was simple labeled as "white" so no doubt a blend of some sort. It was so bad that my immediate reaction was do I swallow this or spit it out? It was not spoiled... screwcap so it was just no good. But the customer service person gave me a credit, in fact went so far as to look up my order to confirm I had a second bottle which was also credited. Can't really ask for more than that. I remain a fan and a loyal customer.

Tip for consumers:
Generally, I've been very pleased with the variety and the value I get. I'm trying wines that frankly I would never buy in a store because I'm just not that adventuresome. I tend to stick with the tried and true... so this allows me to try new things... and if I don't like it... they make it right.

Products used:
Wine

Service
Value
Shipping
Returns
Quality
Thumbnail of user cst2
Rowena T. – Wine Insiders Rep

Hi Glenn,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Thumbnail of user rezab6
1 review
0 helpful votes
July 8th, 2020

I always buy our wines from Wine Insider company. The price, quality, and time of delivery are reasonable and appropriate. I recommend to my all friends.

Thumbnail of user crystalg315
Crystal G. – Wine Insiders Rep

Hi Reza,

We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Our agents are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

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1 review
0 helpful votes
July 8th, 2020

Great way to try different varieties of wine from around the world - no monthly subscription - hassle free.

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Jordan S. – Wine Insiders Rep

Hi Diane,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

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Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.

Company Representative

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Rowena T.
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