• WineCellarInnovations

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Overview

WineCellarInnovations has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. WineCellarInnovations ranks 72nd among Wine sites.

How would you rate WineCellarInnovations?
Top Critical Review

“Website and company seemed plagued with problems”

jack p.
6/4/16

Tried ot order online. After entering my information during checkout, hit place order (or whatever it said) to be taken back to my basket. Not sure if order went through or not. Try on-line chat, the person said they could not look it up and to wait to see if charge went through. Repeat this time say pay later. Finally worl through all this mess with placing the order. I sent email for tracking number. Reply said shipping tomorrow. I send another email no tracking number. Reply said ships tomorrow. Website says usually ships within 24 hours. Now I'm not happy with everything that has happened with this website. I reply back to cancel the order. To be told they might not be able to stop shipment. Another sign of a great company to deal with. I can't even say if product any good or not. Now I lost out on other sites sales. The only thing this site could offer me was, an apology. What is it with all these companies that think a sorry that is not real means anything? I hope if you deal with these people you have better luck than I did

Reviews (1)

Rating

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Thumbnail of user jackp57
11 reviews
16 helpful votes
June 4th, 2016

Tried ot order online. After entering my information during checkout, hit place order (or whatever it said) to be taken back to my basket. Not sure if order went through or not. Try on-line chat, the person said they could not look it up and to wait to see if charge went through. Repeat this time say pay later. Finally worl through all this mess with placing the order.

I sent email for tracking number. Reply said shipping tomorrow. I send another email no tracking number. Reply said ships tomorrow. Website says usually ships within 24 hours.
Now I'm not happy with everything that has happened with this website. I reply back to cancel the order. To be told they might not be able to stop shipment. Another sign of a great company to deal with.
I can't even say if product any good or not. Now I lost out on other sites sales.
The only thing this site could offer me was, an apology. What is it with all these companies that think a sorry that is not real means anything?

I hope if you deal with these people you have better luck than I did

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