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Williams-Sonoma has a rating of 1.17 stars from 225 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Williams-Sonoma most frequently mention customer service, credit card, and delivery date problems. Williams-Sonoma ranks 333rd among Kitchen sites.
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I just wanted to say THANK YOU for the free swatches I received! They are so pretty and thank you for the response telling me that u will send the rest later on... thank you for that! I can't wait to get them all to decide which one I want! Thank you again and keep up the good work! This is Jennifer Bowen
My wife ordered some WS products on their web site on 12/7/23. She used 2 different gift cards to pay for her purchase, which apparently confuses the system and every single Williams-Sonoma customer service person. It is now 1/20/24 and our order has never shipped and although 6-8 service reps have promised to resolve the problem, no-one has actually done it. There is no follow up, no courtesy, just BS promises to get us off the phone. We will never deal with this company again. Terribly frustrating!
They had what I needed when I needed it for my Kitchen. Kudos!
Sales clerks are very helpful and know their products. This was at Green Hills Mall in Nashville TN
I order a cutting board from here. They delivered it on time and quality was okay according to price.
I once saw a Seinfeld standup routine where he talks about how he walks into a Williams Sonoma store and comes out with a pepper mill. And he doesn't even really know what a pepper mill is. I feel the same way. Williams Sonoma has a lot of food, home and kitchen related products and I have no idea what most of it is for. But what I do know is that most of their stuff is nice and if I need a present, I can always find something here.
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Make Williams Sonoma your source for gourmet foods and professional-quality cookware. Choose small kitchen appliances, cooking utensils and decor that match your cooking and entertaining style.
