Wild West Pool Supplies
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Wild West Pool Supplies

Overview

Wild West Pool Supplies has a rating of 3.7 stars from 1,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wild West Pool Supplies most frequently mention customer service, great price and hot tub. Wild West Pool Supplies ranks 114th among Swimming Pool sites.

service
107
value
110
shipping
112
returns
32
quality
93

Instant Feedback

2,815 reviews
+32
How would you rate Wild West Pool Supplies?
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South Carolina
1 review
0 helpful votes
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Thanks for your prompt shipment, I would only ask that you confirm that you have everything complete on the order

Date of experience: May 25, 2022
Indiana
1 review
0 helpful votes
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Great service
November 12, 2022

Delivered fast, ordered & received within 3 days when it stated 5 days. I'm happy & will be using again.

Date of experience: November 12, 2022
New Jersey
1 review
0 helpful votes
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Great experience
September 25, 2022

Ordered on a sunday had it all by mid week at a great price and a follow up to make sure all was good

Date of experience: September 24, 2022
South Carolina
1 review
0 helpful votes
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Good prices
April 7, 2022

Frog supplies. Best price I found for Frog 5400 and Bam. Been using these chemicals for several years and am well satisfied with results.

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Return
May 30, 2022

It is the wrong part but it's not your fault, can I return it? There was not enough information on the website for clarification.

Date of experience: May 29, 2022
Mark Z. Wild West Pool Supplies Rep
over a year old

Hi Wetzel, yes you absolutely can! Please shoot us an email at support@wildwestpoolsupplies.com, and we'll get you squared away.

Michigan
1 review
0 helpful votes
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This was exactly what i needed. It was received quickly and in good order. I was unable to find these parts on other sites.

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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This company is a scam. They took my money, no parts. Save your time and your money! Very dissatisfied.

Wild West Pool Supplies attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2022
Mark Z. Wild West Pool Supplies Rep
over a year old

Hi Mark! Happy to help, we can submit a lost package claim with USPS and in all likelihood have a replacement item shipped out to you today. Someone on our team will be reaching out shortly.

Sandy H.
6 reviews
0 helpful votes
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Ordering was fast & easy!
July 10, 2017

Ordering was fast & easy!
Although the website said the item was in stock and ready to ship, a representative reached out by email and told us that it wouldn't be available until July 10th. Then when we responded our dissatisfaction, it was available the next day and shipped.
Things that make you wonder.

Date of experience: July 10, 2017
Missouri
1 review
0 helpful votes
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Pool fittings
October 5, 2022

Everything was priced great! I received all my items in a timely manner. The communication was great. I will be buying from again.

Date of experience: October 5, 2022
Florida
1 review
0 helpful votes
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Awaiting pickup for ever
January 5, 2023

Paid for expedited shipping only to have item waiting for pickup. 10 days later Still nothing. Paid 20 dollars expedite shipping. Canceled order.

Date of experience: January 5, 2023
Mark Z. Wild West Pool Supplies Rep
over a year old

Hi Patrick, I'm wondering if you have us confused with someone else — we do not sell on Amazon. Thanks!

Georgia
1 review
0 helpful votes
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.
January 14, 2023

Good prices and had what I needed and delivered in a timely manner

Date of experience: January 14, 2023
Arkansas
1 review
0 helpful votes
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Pool selector
May 15, 2022

The selector is a new part, with all the fittings for installation. The item was delivered in afew day's. I'm very happy with the customer service.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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Great service
January 2, 2023

All that was written is what happened. Website was easy to navigate and prices are good. I received my items when I was told and all turned out great

Date of experience: January 2, 2023
Tennessee
1 review
0 helpful votes
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Replacement tracks
April 27, 2022

Excellent to deal with. I initially ordered wrong item and they corrected it before shipping it to me.

Date of experience: April 26, 2022
New Jersey
1 review
0 helpful votes
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Quick service
January 8, 2023

Every item I ordered was what I expected. I will be using this company again for future purchases.

Date of experience: January 8, 2023
Jeff H.
1 review
0 helpful votes
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Item did not match the picture, which was of an obsolete version of the part. The item delivered was identical to the current OEM part, but was less than 1/2 the price, even including the expedited shipping. I will definitely buy from them again.i

Date of experience: December 18, 2017
Frank M.
1 review
0 helpful votes
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Easy ordering and quick to let me know that my order had been discontinued. I had ordered blowers for my pool spa. Suggested replacements were twice as big as originals. Have to make alterations to piping to make fit.

Date of experience: June 9, 2019
John C.
1 review
0 helpful votes
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Website is very user friendly and nice
April 27, 2018

Website is very user friendly and nice. There is a wide selection of parts(items) to choose from, and the cost of the parts is very good. However, the shipping charges are high. The shipping actually cost more than the parts I purchased. Thank you.

Date of experience: April 27, 2018
Georgia
1 review
0 helpful votes
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Everything was as advertised, excellent price and quick delivery, this exact part at my local pool supply store was 3x the price

Date of experience: April 23, 2022
Missouri
1 review
1 helpful vote
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Great price for the hard-to-find item I needed, excellent customer service for out-of-stock item and quick delivery

Date of experience: May 27, 2022