• Casa Gear

Casa Gear

Overview

Casa Gear has a rating of 4.17 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Casa Gear most frequently mention customer service, home decor, and coffee table. Casa Gear ranks 27th among Furniture sites.

  • Service
    54
  • Value
    53
  • Shipping
    54
  • Returns
    46
  • Quality
    52
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
41
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What reviewers want you to know

Positive highlights

  • Most Reasonable Store with Good quality products and customer service...

Critical highlights

No critical highlights yet

How would you rate Casa Gear?
Top Positive Review

“Best Quality Product”

Felix Y.
11/10/23

I have recently bought a side table and these tables are exactly what we needed in the living room. Quality of the table is pretty good.

Top Critical Review

“Where's my order?”

penny m.
6/12/21

I placed an order for a glass stand-alone shelving unit on June 4th. I cannot get a straight answer about the status, estimated ship or delivery date. I've emailed customer service 3 and get the same answer - under process and we will tell you when it ships. I just left a scathing voice mail and hoping this gets a response I can work with. I need to decide whther or not to proceed wth this order. So far, not a great experience and will not recommend.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (38)
Thumbnail of user seank689
1 review
0 helpful votes
December 28th, 2023

The coffee table I recently bought from casagear has far beyond my expectations. Speedy shipping and simple construction.

Tip for consumers:
great product with decent customer service

Products used:
coffee table

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Value
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Thumbnail of user sylviaw212
1 review
0 helpful votes
May 3rd, 2021

I've done a lot of shopping at Casagear and it is basically the only place I really shop for home decor & furniture. They have a wonderful collection of products, very helpful customer service and I'm glad they're there. And they stand behind their product and if there is a problem, they fix it.

I have complete confidence in them when I shop there. I don't have to worry about anything that's broken or something that needs to be replaced immediately. They're wonderful and I've never come across anything unpleasant!

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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Sylvia,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user felixyeager139
1 review
1 helpful vote
November 10th, 2023

I have recently bought a side table and these tables are exactly what we needed in the living room. Quality of the table is pretty good.

Tip for consumers:
good website for furniture

Products used:
Side table

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreaw61
2 reviews
14 helpful votes
April 12th, 2017

I ordered a shelving unit from WOQ since their pricing couldn't be beat. However, then I read some of the reviews on here and got worried that perhaps I'd been dooped. After nearly a week without any update on my order (their website and my invoice said that their items "ship in two to four days" and that I'd receive a tracking number), I called and i could barely hear the woman I spoke with. She told me my item would ship by the following day at the latest. It didn't ship for two more days and took a whole other week to arrive. I guess they don't care about the shipping component and their website is deceiving. I'm pretty certain if I hadn't followed up on my order I might still be waiting for my item. Also, forget emailing them. They don't respond.

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Andrea,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com along with your order details and we shall get back to you soon!

Regards,
Team Casagear

Thumbnail of user jillj232
1 review
24 helpful votes
January 10th, 2020

My order for the TV unit I ordered finally arrived, on time, in one piece. Opening up the packing and assembling the whole thing took less than 20 mins. I have to say, the wood finish and quality of this item are fabulous. The best part, I used a coupon code and instantly got 5% knocked off my final price. Everyone should shop at casagear, I'm a fan.

Products used:
I bought a TV Unit. Link: https://casagear.com/products/industrial-style-mango-wood-and-metal-tv-stand-with-storage-cabinet-brown-by-the-urban-port

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Value
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Thumbnail of user paulb2970
1 review
0 helpful votes
June 21st, 2021

Undoubtedly the most wonderful shopping experience I've ever had! I've been to a lot of websites, looking for products that can satiate my creativity, however, I was never fully satisfied. Well, that was before I came across Casagear. The wide range of products, user-friendly website, amazing deals, and quality and design of all the items are unparalleled. A plethora of highly affordable options available here. My go-to place for home decor shopping!

Products used:
Armless Chair With Pillow Nail head

Service
Value
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Thumbnail of user andreac520
1 review
18 helpful votes
June 17th, 2020

Every time I visit the website, I like that I'm always finding something new. The style is what does it for me, and brings me back time and time again. They have new stuff to match every season which is why I love it!

I've purchased everything from furniture to decor accessories here, and I'm always happy with the value, the fashionable style, and the quality. I'm a customer for life! The office chair I recently ordered from casagear is quite stylish, functional, and durable as well. Keeps my home on trend!

Thumbnail of user rachelz40
1 review
25 helpful votes
February 19th, 2020

I'm really happy with casagear, these are always the first to follow latest trend among others. Fast shipping and great customer service. My order arrived before the expected delivery date, very happy. All the tools were included in the box with detailed instruction to put the table console table together, made it really easy to set up everything.

Products used:
i got a wooden console table.

Service
Value
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Thumbnail of user tracyj74
2 reviews
11 helpful votes
July 23rd, 2018

Ordered a concert ukulele, received a soprano ukulele with a concert sticker on it. When contacted to see if it was a mistake, I was told their inventory is all the same.
I will be getting a refund, but I hate that they had my money and thought they could fool me. Disappointed.

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Tracy,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com along with your order details and we shall get back to you soon!

Regards,
Team Casagear

Thumbnail of user henrys377
1 review
18 helpful votes
March 18th, 2020

I love the collection of products available at casagear. There are so many things to choose from and it has become my go-to site for all small items like vases. My last purchase was a wall shelf and i must say, it got delivered on time and because of the detailed instructions, it was really easy to mount it to the wall. I would totally recommend to everyone looking for furniture.

Tip for consumers:
if you are under a budget, look for coupons to use on the site, it can help you get a better deal.

Products used:
over the years i have bought many things, most recent one was a set of wall shelves.

Service
Value
Shipping
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Quality
Thumbnail of user rosss162
1 review
0 helpful votes
March 5th, 2021

This is one of the go-to online platforms when I need something stylish for my home. Their collection is huge, and the prices are reasonable. Casagear has put it out there and does keep providing the best of service and shipping it can. I recently purchased a wall mirror from Casagear & it is so beautiful.! It looks great in my room and the product arrived exactly as advertised. I would love to buy from them again soon.

Tip for consumers:
Tip: Use their promo codes to get extra discounts just like I did!

Products used:
Wall Mirrors

Service
Value
Shipping
Quality
Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Ross,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user andrewpunn
1 review
1 helpful vote
October 19th, 2023

I purchased a chandelier for my living room. And I think I have made a good decision by purchasing from Casagear because the quality is so good.

Thumbnail of user luthersarah02
1 review
1 helpful vote
March 15th, 2023

I purchased a wooden coffee table and it was amazing. The quality is awesome and the delivery was on time. It looks amazing in my living room.

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Value
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Thumbnail of user amelias94
1 review
17 helpful votes
July 20th, 2020

I needed furniture for my new apartment, so I ordered a coffee table, an area rug, and a tv stand for my living room, as well as a mattress for my bedroom. I have nothing but glowing remarks for Casagear. Quality of everything is AMAZING, and it was all delivered on time, some even earlier than expected!

Honestly, I just found the products as well as the prices to be flawless and reasonable. I have no qualms about dealing with Casagear again in the future. I highly recommend their products and appreciate the awesome customer service!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Amelia,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user juliao62
1 review
17 helpful votes
August 31st, 2020

One of my favorites- decorating on a budget! Our family room is comprised solely of casagear products, and we receive more compliments on it then any of our rooms in previous houses we've owned.

Casagear is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Julia,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user lisaf1337
1 review
0 helpful votes
May 12th, 2021

I recently purchased a wooden coffee table from Casagear. The customer service team was very helpful, the delivery was ahead of schedule, and the furniture beautiful. I'm a very satisfied customer.

Hassle-free ordering! Items came quickly and the quality met my expectations. I would surely recommend casagear to family and friends as well!

Products used:
Coffee Table

Thumbnail of user amandah659
1 review
14 helpful votes
April 13th, 2020

I'm really happy with the room divider i ordered, its looks fabulous in my house (See images). It was really easy to set up and made with perfection, not a thing out of place. Even in this quarantined and locked-out condition, they somehow managed to deliver it on time, really happy with the service and product, will shop again at casagear.com

Tip for consumers:
I used a coupon code, CASA05, it knocked off 5% on my cart total.

Products used:
I bought a room divider screen, Link below

https://casagear.com/products/aesthetically-carved-4-panel-wooden-partition-screen-room-divider-distressed-white-by-the-urban-port

Service
Value
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Thumbnail of user stevec1309
1 review
1 helpful vote
October 28th, 2020

One of my favorite websites when decorating on a budget! Our family room is comprised solely of Casagear products, and we receive more compliments on it then any of our rooms in previous houses we've owned. Everything Casagear sells just looks spectacular!

I just can't imagine any other brand that can give design, quality as well as a relatively affordable price as well.
I bought a nice living room couch, mirrors, beautiful planter for my living room and I like them a lot.

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Steve,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user oliverc127
1 review
0 helpful votes
February 18th, 2022

I received my product on time and the product quality is satisfactory. I am thinking of shopping with casagear again. Great Job!

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Value
Shipping
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Thumbnail of user shawnm782
1 review
0 helpful votes
February 12th, 2022

So far I am satisfied with Casagear's Service, the product was also of a good quality, hopefully, will get the same service in future

Service
Value
Shipping
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Thumbnail of user amandas1364
1 review
0 helpful votes
March 15th, 2021

I have purchased a few furniture items and home decor items from Casagear. I love the quality of products, the price, the ease of ordering, the timely arrivals. All my shipments have been early even during this Pandemic. This company has truly been a blessing... The furniture is absolutely beautiful and the pricing fits my budget.

I have had a very impressive experience with the customer service department on more than one occasion. It has been an extremely pleasant experience!

Service
Value
Shipping
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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Amanda,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user madelieneg
1 review
1 helpful vote
September 23rd, 2020

I decided to renovate my new apartment but didn't have a lot of money to spare. I found a lot of cool furniture on Casagear and ordered it from using discount codes that gave me great deal of savings... My place looks so stylish and homely! I LOVE IT!

Just wanted to say thank you for the wonderful collection of products. Casagear is the best place to buy furniture online, awesome customer support, I had a very good experience!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Madeliene,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user diannes384
1 review
1 helpful vote
October 4th, 2023
• Updated review

One of the best places to purchase affordable home decor and furniture. Product quality is good and the service is also satisfactory.

Service
Value
Shipping
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Amazing Product Quality
June 17th, 2022
• Previous review

I received my product on time and in better condition. I am satisfied with the quality I purchased a bar cabinet and it was really good.

Service
Value
Shipping
Quality
Thumbnail of user taylorsj2
1 review
1 helpful vote
July 13th, 2021

I was looking to spice up my home decor when I came across this website. I must say that I am very impressed by the amazing range of products. The website is very user-friendly and I was able to find exactly what I was looking for and more. And the deals are like cherry on top! I would definitely come back here for all of my home decor-related needs and ask my friends and family to do the same.

Products used:
serving bowls, wall decor, media storage, home accents

Service
Value
Shipping
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Thumbnail of user sophiem139
1 review
0 helpful votes
April 9th, 2021

I was slightly nervous about buying a piece of furniture online without seeing it first, but I needn't have worried. The bench is good quality, very solid with a beautiful finish to the wood. Easy to assemble, I managed it within ten minutes.

The quality was good... even better than I expected. I look forward to whatever my next purchase will be!

Tip for consumers:
Use their promo codes to knock out extra discount on products!

Products used:
Wooden Bench

Service
Value
Shipping
Returns
Quality
Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Sophie,

We are pleased to hear that you are happy with our products & services! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

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From the business

Shop for home decor accessories at Casagear. Browse our exclusive range of Bedding, Furniture, Quilts, Home, Kitchen & More products at the lowest Prices.

Business History

Casagear offers Modern home decor accessories, home accents to increase the beauty of a home in a modern way. It also provides a suggestion to choose room interior to improve your home beauty. For more information please visit our store https://casagear.com/

Company Representative

Thumbnail of user abhisheka4
Arvind S.

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