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Overview

Helloof has a rating of 3.11 stars from 72 reviews, indicating that most customers are generally satisfied with their purchases. Helloof ranks 2414th among Women's Clothing sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
19
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Ordered a dress 2 MONTHS AGO, still haven't received anything...
  • I received the same responses from their 'customer care' team --
How would you rate Helloof?
Top Positive Review

“Quality and good attention”

Ursula J.
4/20/19

The staff is very friendly and attentive since you enter the store until you leave the store. The staff makes you feel at home and guide you at all times when you have doubts about the right size and something that I also like is to advise you indicating which clothes you look better with respect to your body and color of skin. Thanks to this professional team I wear a beautiful dress and also very elegant, a dress that I will have available for a special occasion.

Top Critical Review

“Buyers Beware-One more Time”

Bonnie H.
10/17/19

I placed an order, over two weeks ago, and still have not received my order, or any update when I will receive. Oh BTW, I paid an additional $20 to expedient my shipping, because? I needed the item within 8 days. Nothing. I sent four emails, as of today-17 Oct 2019-no reply. My order # is-5587. It was for a pair of tennis shoes. Don't make the same mistake I just did. Avoid this company at ALL COST!

Reviews (72)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 months (4) customer care (3) dress (26) refund (20)
Thumbnail of user ursulaj4
1 review
0 helpful votes
April 20th, 2019

The staff is very friendly and attentive since you enter the store until you leave the store. The staff makes you feel at home and guide you at all times when you have doubts about the right size and something that I also like is to advise you indicating which clothes you look better with respect to your body and color of skin. Thanks to this professional team I wear a beautiful dress and also very elegant, a dress that I will have available for a special occasion.

Thumbnail of user germaina
1 review
0 helpful votes
May 6th, 2019

After seeing so many designs, order a very charming coat through the website of the store. I needed to buy clothes for the cold and here I found just what I needed, a coat of good fabric to wear when going out to walk to the mall at night and also look very cute with this garment. I am very happy with my purchase and I also got it fast and the shipping was free.

Thumbnail of user bonnieh235
2 reviews
1 helpful vote
October 17th, 2019

I placed an order, over two weeks ago, and still have not received my order, or any update when I will receive. Oh BTW, I paid an additional $20 to expedient my shipping, because? I needed the item within 8 days. Nothing.

I sent four emails, as of today-17 Oct 2019-no reply. My order # is-5587. It was for a pair of tennis shoes. Don't make the same mistake I just did. Avoid this company at ALL COST!

Thumbnail of user mahferozb
1 review
0 helpful votes
March 30th, 2019

Such a amazing site. My friend suggested this site to me when I mentioned that I want to buy summer clothes. I was reluctant at first buy decided to give a try, but when I got my parcel I was really delighted to see such a good quality of clothes. Now I prefer this site for my online shopping. Because first the clothes are amazing and second there are always such tempting offer and sales that couldn't resist buying.

Thumbnail of user angees1
1 review
2 helpful votes
April 13th, 2019

I purchased two jackets in October. One never came, the other came with holes in it, falling apart and smelling like fish. I was promised a full refund for the one that didn't come, and a partial refund for the defective jacket. It is now 6 months later and I still have not received my refund although I contact them weekly regarding it. I'd say this company is a huge scam!

Thumbnail of user bettaganciag
1 review
0 helpful votes
November 11th, 2021

The worst and orrible dress I never received!
This website is a shame!
A disaster…… never never again!

Tip for consumers:
Nothing too late!

Products used:
Coat

Service
Value
Shipping
Quality
Thumbnail of user hopej14
2 reviews
3 helpful votes
May 26th, 2019

The product really suit my skin! Absolutely love it! Its indeed the best clothing site ever! Definitely recommend it and would buy again soon. Thanks so very much

Thumbnail of user clioc1
1 review
1 helpful vote
April 11th, 2019

I like the fact that I can expand my closet with nice clothes that cost little, make a scene (when I say that I took them online they look at me with suspicion, as if to say: "tell me the truth who you want to fool") and above all I do not see ADDED TO ALL, as happens to me when I take a dress in stores. I suggest it to everyone

Thumbnail of user jessyw13
1 review
5 helpful votes
October 31st, 2018

Actual product do not match picture seen. Product quality sucks. I have requested for non delivered product but waited 2 months already. And always replied same answer from different person. All buyer please help to make authority reports to their country so that they will take action against them

Thumbnail of user angelesg5
4 reviews
0 helpful votes
April 30th, 2019

Andaba buscando vestidos y monos largos para diferentes eventos, y está tienda online tiene unos diseños actuales y super bonitos, sus vestidos largos me tienen enamorada, he realizado varios pedidos y son rápidos en el envío y los modelos san tal cual salen en las fotografías, y los precios son muy competitivos más los descuentos que te hacen, está tienda es ya una se mis favoritas..

Thumbnail of user anad46
2 reviews
20 helpful votes
September 8th, 2018

I bought a dress on this website and I received the cheapest dress ever made. It looks like a custom with the worst fabric quality. The description of the dress says that it is made of cotton/linen but what I got looks like fabric/plastic. The website has beautiful pictures of dresses but this a scam just to get your money and send you a homemade dress. The first picture is the supposed dress that they sell but on the other pictures you will see that what I got is not cotton/linen or anything close to it. You can even see through the fabric leaving nothing to imagination. It is also badly sewed. This dress does not worth even $5.

Thumbnail of user jarekg2
1 review
0 helpful votes
April 15th, 2019

I ordered two long dresses for my wife. She has been talking about them for a long time so I made her a surprise. The order arrived very quickly. It was according to the description. Size agreed, the colors were more alive than in the picture. Zona really happy so I recommend. Fast cheap and really good quality

Thumbnail of user linconn
1 review
0 helpful votes
March 29th, 2019

I love how impressive this site is. By even looking at their website you will get instant attraction. Infact I came across them accidentally and I immediately knew that I was going to try them. They were so good to me and shipped the clothes to my country within a month

Thumbnail of user estherv16
1 review
1 helpful vote
February 18th, 2020

I ordered 29 of december 2019 and i have not received anything. When i contact them they say it is delayed or an article is not available and i should have got my money back for that article but haven't Seen any money. They are bad people. Do not trust this website!

Thumbnail of user jverio
1 review
0 helpful votes
April 24th, 2019

I hope that my review will helps the peoples to judge this site for shopping. Because i love this site by there work and they have good services for customers. If you worried to by something from here i just wanna give you suggest to by anything from here without any worry. They will take care of your order perfectly a

Thumbnail of user noemis9
2 reviews
1 helpful vote
April 11th, 2019

Questo sito è molto attraente e i vestiti sono super chic e alla portata di tutti.
Ci sono molti prodotti belli e alla moda che costano poco e sono per tutte le tasche e portafogli.
La spedizione da me in Italia è stata abbastanza veloce, considerata la distanza :) e il servizio clienti è sempre stato disponibile monitorarla.
Ben fatto, continuate così!

Thumbnail of user sammyc31
1 review
0 helpful votes
April 4th, 2019

This is a top notch service every thing I ordered came in good condition quick delivery, swift response from customer service original product I will surely by again and recommend to my friends.

Thumbnail of user shellt3
1 review
0 helpful votes
March 25th, 2019

I ordered three pieces from this website before I did my research shame on me! After I had process my order and I had realized the reviews were so horrible I sent an email seeking to have my order cancelled they refused to refund my money they kept my money and they did not send my order until I had no choice but to accept and have them send what I ordered I received my order today it's a piece of s***. These people need to be taken off the internet there are frauds they're thieves their dishonest do not order from them and those of you on here saying that you got five stars and everything was great you two are liars nothing not one piece was what was described in the photos they take photos from other websites and try to duplicate and they do a horrible job I'm not a seamstress and I could do better than this crap that they sent me lesson learned.

Thumbnail of user natalies173
1 review
1 helpful vote
November 14th, 2018

I ordered four dresses to potentially wear to my daughter's graduation. Having ordered them 6 weeks ago, I was sent a tracking number from China which says that the order does not exist. With ten days to go, I have nothing special to wear. I work full time and now have very little time to find something.

NEVER buy from this website, even though their garments are so lovely. Don't be fooled!

EXTREMELY DISAPPOINTED

Thumbnail of user mariao115
1 review
0 helpful votes
April 7th, 2019

My bodycondress looks like it was made to measure for me! Super sensual! Feel so amaizing and so special

Thumbnail of user kelleyn10
1 review
0 helpful votes
January 16th, 2019

Horrible Quality! Can't even wear it is so terrible. And I am still waiting on my refund 3 months later. They are the WORST

Thumbnail of user jens159
3 reviews
0 helpful votes
April 19th, 2019

I was not going to miss the opportunity to have the free shipping especially to my country that is far away. In this case I bought some very cute lace bras and others that are simple as camisoles to walk in the house without bothering me, I also bought one or two top to play sports, and I will say that the quality is very good, excellent I certainly took a chance and asked for something extra and how was a Jumpsuits to be able to wear my pretty lace brat.

Thumbnail of user ritas165
1 review
1 helpful vote
April 28th, 2019

I went out to buy some new clothes to renew a few blouses that I have in my closet that have already gone a little out of fashion and upon arriving at this store I found that they had a super discount on ladies clothes, so I decided to buy several blouses of different styles and colors. When I left my house I thought I was just going to buy a clothes but it was not like that I brought more than one clothes and besides that I was able to save some money to spend on other things, I will go back to buy, I hope the discounts continue.

Thumbnail of user jc720
1 review
4 helpful votes
December 11th, 2018

The photography is completely disconnected from the actual product. The items that shipped were poorly packaged, shipped directly form China (which took 3-4 weeks), and look absolutely nothing like the items that they are featuring in sponsored posts on Instagram and Facebook. The product quality is horrendous, and again, these items are barely recognizable compared to the photos of what they are selling. This is a complete scam. I received the same responses from their 'customer care' team -- can only ship returns to China, no USA address, can't use a major carrier, and the offer to keep them and give them as gifts and we'll give you a $15.00 refund. Do not order from this company (or Mumetaz and several other companies that they are also operating under using the same photography).

Tip for consumers:
Don't.

Products used:
Note on refund policy -- they violate their own policy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user agnetam
1 review
0 helpful votes
March 28th, 2019

It was good doing business with you. I enjoyed every level of the way and the dresses had the best quality. My daughter wants some shoes which I have not seen on the site but I will contact customer care on the availability

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