WigWay

I received my wig 31 May and the style and colour nothing like the catalogue picture, send an email about this, sent a photo of the wig I received and wanted a return address to be refunded. Diane of Wigway said please can I try wear it or make it work as they spent a lot of money to make it... BS
I am still waiting on a return address. Do not buy anything from them... scammers. Look at the 1st beautiful catalogue photo and the wig I received. Specially made for me... disgusting

I tried to cancel this order numerous times.
Everything i did was within the cancellation and refund policy and as a consumer i have not done anything wrong.
The wig arrived, after more than ten attempts to cancel over the course of nearly two months, starting as early as within twelve hours of placing the order, and it was of horrific quality. I would just like my money back this has been an abomination

I ordered Remy human hair wig paid AROUND $164 for it and it turned out to be fake I took it to my hairdresser she said this is 100 plastic nothing real and also knew myself I didn't have to take it to a professional to tell me i live in Australia I'm 27 years old I wanted to change up my hair style and colour and let me tell you the wig looks horrible horrible it might look similar on photo but it looks and feels worse in real life stay away from this company

I paid $160 for a wig … yes the quality is good but it was NOT what I order. Was no way near what I ordered z. They tried to say that shipping and handling made the wig from 16 inch to a 24 inch wig and the roots are 8inch dark growth when I order one with 1/2 inch dark roots … now they want me to trust them ato make me what I orded and pay another $160 plus shipping. No way ‘!
What a waste of hard earned $

I bought a short wig advertised as human hair. When it arrived I found a synthetic wig proven by taking it to my hairdresser who tried to put some highlights and the colour did not take. It also arrived in a colour not the same as I ordered (hence wanting to put highlights in it to match the photo of the one I thought I was buying!)
It also came 3 weeks later than advised and so far I haven't had an answer from them regarding the synthetic wig which I emailed 3 days ago. Very not happy.

This wig and this company is a joke! I ordered a human hair wig and I ended with... a plastic wig from China! The color is wrong, the wig cap is wrong and even for Alloween I can't wear this... thing. Wigway you're scammer! Im a cancer patient I expected a lot from this wig I should buy a plastic one directly on A***press at least the wig are cheap DO NOT BUY FROM WIGWAY as you never see again your money

First wig ok, 2nd absolutely nothing like I ordered. Had to take it to PayPal. They won't pay for return freight australia to Shanghai. Refused to refund. Pretend to be from Au. Keep offering discounts for useless wig. Ordered this https://www.wigway.com/lace-front-short-blonde-curly-affordable-classic-wigs-skudb*******.html I received photo below. Wasted 10 days on this.

I paid $180 for a human hair wig. When it arrived it was synthetic. WigWay told me if I sent an extra 120 they would send the correct wig. Stupidly I sent $120 extra…then cancelled everything…. Sent back the synthetic wig ( to China) and asked for my money back.
I have received nothing and Daisy keeps telling me to keep the wig I have already sent back.
This company is apparently dishonest, they do NOT accept returns for faulty products and return money.
Ley Dhalluin

I have issues with self esteem so I thought id buy a wig from this company, they promised top quality real human hair and i got dooped big time.
Not only was it so nasty and synthetic but was wrong colour, the front part was only few inches long, and it had a major chunk of hair sewn in the wrong direction in the front... colour wasn't true black either. I tried for ages to return it but I kept getting put through to Asian suppliers and given the run around... even got emails in full Chinese...
DONT BUY HERE... FAKE HAIR. RUDE SERVICE.

I am a cancer patient snd bought two " human hair wigs " from them
They are totally synthetic
I have written to wig way and they have admitted they are not human hair but want me to buy another
As if I would
Totally disgusted with them
Total scammers
I'm gutted as can't afford to buy another wig

The wig i ordered arrived on time, that was the only positive from the whole ordeal. Wig did not remotely like the photo, and when i requested a refund they gave me several suggestions. 1. Take to the hairdressers for a trim... seriously! 2. Buy another wig. But at cheap price 3. We remake a new one for you... good price 4. Can give you 10% refund

Absolute joke, wish the place could be shut down, learnt my lesson though, always read reviews first.

I am so gutted by my experience here.
They are a actual joke.

My wig arrived completely deformed and nothing like the picture and when I contacted them for a refund they made excuses after excuses telling me to take it to a hairdresser to get it fixed. Terrible grammar and not professional at all. I'm not sure it's a real company and I will find out.

I will take this further this cannot happen especially since a lot of people purchasing wigs are suffering terrible illnesses this is the last thing I or any of us need.

I can't believe it is still functioning as a business.

The worse wig ever, the wig they sent looks nothing like the wig I ordered, terrible customer service and heads up they expect you to pay freight and shipping fees to China to return your item. There return policy and shipping time they have on there website is a lie! I ordered high pony tail wig, and got this Don't do it!

I PURCHASED TWO CELEBRITY BEYONCE HUMAN HAIR WIG. I PAID $640 AUS.
THEY DELLIVERED 100 PERCENT SYNTHETIC HAIR. WORSE PART IT MATTED UP THE MINUTE YOU TOOK OUT OF THE BAG. WHEN I ASK FOR THEM TO REPLACE IT WITH HUMAN HAIR, THEY ASK ME TO PAY? WHEN I ASK FOR REFUND THEY COMPLETLEY IGNORE ME.
THIS IS FRAUD AND FALSE ADVERTISING. DO NOT WASTE YOUR MONEY WITH THIS COMPANY. I HAV REPORTED THEM TO E COMMERCE.

Buyer beware. Do not believe their recent web site policy, just published
These people are the most dishonest Company. They had a wig advertised which I purchased. After paying, I wAs advised the wig would take 15-20 days to make + delivery. When I tried to cancel this order because of the time frame, I was immediately emailed that it had already been posted! The wig duly arrived, was totally a different style and colour I. Ordered. You cannot return the wig, as there is no address to return it! I have been nothinfg but harrased by email with further dodgy deals, requiring me to pay more money upfront, on the pretext of many stories, I reported this to the FTC /govt. DO NOT BELIEVE A WORD YOU READ ON THE WEBSITE! THIS IS THE MOST ELABORATE SCAM OF ALL TIME. No business ethics or professionalism. Photo 1 wig sent. Photo 2 ordered

Should have read reviews first. Fake synthetic afro sent instead of shoulder length wavy hair after 3 months of waiting doubt I will receive a response... maybe the people getting paid through donations like the #cancercouncil should assist patients find a wig company so we don't get scammed by people like this.

Brought this for my partner as she is losing her hair
Wig was meant to be same as pictured totally different they said to pay a extra$190 will send correct colour what a joke was told to try it on she would like it if she put it on then went on about how much it cost them to make and how they would be out of pocket ( well I'm totally out of pocket nearly $400 trying to get a return address good luck with that. Lucky I paid with PayPal hopefully they can get their address $ money back
WARNING STAY AWAY FROM THIS COMPANY
THEY WILL STUFF YOU AROUND

This site is using pictures from other sites. Don't buy from them they are a fake site. Look up these addresses from Facebook before you buy anything. Facebook doesn't check to see if they are the real thing or not. So do your homework. I will never trust anything sold on Facebook again.

I wish I had found these reviews before I bought from here. I have purchased many wigs over 30 plus years of having alopecia. I was wanting to try a lace wig but have no where local to do so. I even emailed them asking about returns and refunds in case it wasnt suitable. As many have said, the colour and style was nothing like I ordered and now they refuse to refund only offering for me to keep the wig and pay half price for a new one! They wouldn't even refund me 50% of the current wig so I don't understand their thinking. Their refund policy contradicts itself too. NEVER BUY FROM HERE ****

My review sounds like all the others on this site so I'll be brief. The company is Chinese based and they continuously refused my request for a refund/return of the wig. Visa got involved and after many emails/photographic evidence I finally got my money back and a return address for the wig. The wig looked and felt like Barbie Doll hair... it was NOT the one they advertised/ a total rip off

This is a scam. Heading into chemo I ordered two wigs, one synthetic and one human hair. They didn't arrive within 18-20 days and when followed up got told they would be in touch within three days which would of taken it over the 30day point of when you can cancel it with your credit card. Thankfully I had paid by credit card via paypal which has 180 days to dispute. When I lodged a dispute the wigs arrived in 3 days. The human hair one was not human hair and melted on low heat.
Also, see the pic below of one of their human hair wigs for sale and one on a discount site.

Not human hair, it took ages to get it and when it finally arrived it looked nothing like the picture.
Be aware, this company is conmen and women. I paid 183 dollars... what crap I got for that amount of money.
They advertised as human hair long Brazilian

I ordered a wig for my mother who is undergoing radiation and chemotherapy. Losing her hair was already a great stress therefore she needed a wig asap. The website had said it would take 12 days to make and after shipping 2-4 days to arrive as it said it was express' shipping. We ordered the wig on the 15/4/20 and on 21/4/20 i received an email saying it was shipped. It is 27/5/20 and it is still not here. I am very disappointed in their service as i emailed them on 14/5/20 and they said a few days. A month for their shipping, don't listen to the website. Please don't order from them.