WigTypes has a rating of 2.18 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WigTypes most frequently mention customer service, tracking number, and credit card problems. WigTypes ranks 274th among Wigs sites.
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All shipments were on time. Never had a problem with any orders. Will recommend to everyone. Give them a!
I just received the 2 units Bobbie Boss Aimee and I am highly upset with the quality. I contacted them and told them the units are stringy and thin...and they tell me they inspect all of their wigs, etc., etc., and went on to tell me I can return them along with a 20% restocking fee. I will not be ordering from them anymore and might as well keep this trash rather than pay for shipping plus 20% restocking fee. Crazy...
I ordered a wig on June 19th, 2019. It was available for same day shipping. I picked the fedex 2day. I received an email for the order. I never received an email with a tracking number or saying that it has been shipped. Luckily the package did arrive on time today Friday June 21,2018. Thank you Jesus! I was worried because of all the bad reviews. My package came on time and it was the correct wig. I just didn't receive any tracking information.
I must say this is a good online wig store with fast shipping. I only gave three stars because I prefer custom wigs like the ones www.salutemahpretty.com sells. All in all it's a cool store.
I am not sure what is going on but I keep getting my orders refunded saying the items I ordered are out of stock. I understand that if it says 1 item left or something, it may run out before my item gets processed. But then if they are out of stock how come after it's cancelled sometimes the website still says they're in stock?
They do not respond to inquiries. Their order confirmation emails come as raw HTML code which makes them impossible to read (I did write to them about that too the first time I ordered, theres been no change. That is a very simple probably <5 minute fix.)
Yeah, so they aren't withholding refunds or anything but it seems odd that three times since Jan 2014, I've had my orders just plain cancelled and refunded. I would be glad to patronize their business if I could know I'd get the items I ordered which the site says are in stock. (I have to correct what my review said before - after looking at my account more closely I realize have gotten some items delivered from them in between those three orders). I have been happy with those orders. I just find it odd that some orders get cancelled when their website says they have stuff in stock both before and after cancellation.)
But sometimes if I wait to see if they'll ship, another site that has the items runs out of the item I want, even though they had it at a higher price. I'd rather just pay the extra $ so I can get the items, instead of taking a chance it'll be cancelled again at WigTypes and then not be able to order it elsewhere.
They also seem to do business as Beauty of New York. The physical address is identical and phone #'s are almost identical (in fact I was pretty sure they used to be but now are one number different) and the charges show up with the same ID of "BSOFNYC."
I am wondering if I got blacklisted? But I can't think why that would be. I've never returned anything to them (as if that should be a good reason to do so?). I've never actually received anything from them either. I think I did ask Beauty of New York if they were the same business as WigTypes, so, maybe that got them mad at me somehow? It's not hard to figure out, I kind of did it by accident googling.
I have shop from them with no problems on my order being shipped. However, when revewing my totals I find that they don't add up. They are adding an addition $3-4 without you even noticing. They tryu to confuse you with some addition % off. Do the math and you will see the accounting is VERY incorrect.
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