• WigSis

WigSis

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

WigSis has a rating of 1.31 stars from 767 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WigSis most frequently mention human hair, return address, and customer service problems. WigSis ranks 290th among Wigs sites.

  • Service
    181
  • Value
    177
  • Shipping
    180
  • Returns
    168
  • Quality
    177
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
184
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Horrible wig looks blue, they will not give me a return address and will not refund my money.
  • Very disappointed with their failure to honor their refund guarantee and POOR customer service.
How would you rate WigSis?
Top Positive Review

“Love the wig. Not bad as someone said”

Francis G.
10/7/23

This wig is SO SOFT and surprisingly comfortable! I got so many compliments on it, one person even thought that it was my own hair! I highly recommend this wig, perfect for casual wear and cosplay.I love this wig! So comfortable and soft! Doesn't tangle or anything!

Top Critical Review

“Stay Away”

Amy R.
2/20/24

Horrible customer service. Placed an order and cancelled it less than 4 minutes later. They won't cancel. I keep getting stupid return emails from them. Guessing AI. Avoid any purchases from them.

Reviews (767)

Rating

Timeframe

Other

Reviews that mention popular keywords

return address (77) customer service (85) return policy (51) hair wig (58) credit card (46)
Thumbnail of user theresad61
2 reviews
3 helpful votes
October 11th, 2017

I wore this style all during chemo, and can honestly say it gave me a great deal of confidence, and made me feel more empowered during this journey. This shorter style has worked out great. It's cool and comfortable and I even wore it on a sailboat recently without fearing it would blow off(I wear a fishnet type net underneath which also helps to prevent it slipping).

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliannek
1 review
5 helpful votes
February 3rd, 2018

"When I learned I would lose my hair to chemo 2 years ago I ran to the only wig shop in town and bought 2 wigs at $400.00 a pop. They are beautiful but not the right color or style. I wore one once, A friend told me about the Wigsis. I went straight to the Wigsis.
I was thrilled... now I like my hair big so I do a lot of teasing which does cause damage. And lots of hairspray... Hence the 5 wigs I have. I like them new and for the price when they get a bit ratty I buy a new one.
My real hair is coming back and I am trying to get it long, although this wig is a little short, it is at a very frustrating point. SO I will still wear my Wig when going out... I'm looking today and may just try one of the other affordable priced ones and go for a little different style and color... After all we must live a little!"

Service
Value
Shipping
Returns
Quality
Thumbnail of user belindad16
1 review
4 helpful votes
December 14th, 2017

I got this in the colour dark brown with very subtle highlights, kind of auburn-ish highlights. I was glad the highlights weren't very obvious because I wanted something as close to my natural colour as possible. The wig is thicker then I anticipated, but I generally like the wig. It's also longer then I thought, and it's beautiful and looks better in the back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathrynp6
1 review
16 helpful votes
February 24th, 2016

I purchased what was advertised as a 100% human hair wig,,, it was not human hair. When contacted I received several emails instructing me to have the wig styled or send it back for a $30 refund but shipping may be a problem. When I demanded a 100% refund ($200) they wanted to find a way for the company to not take the hit. I responded I wasn't interested in their bottom line and I wanted full refund, I haven't heard from them. I filed a complaint with the US Consumer Protection Agency so we will see. Beware of wigsis advertising human hair wigs and sending you synthetic wigs.

Thumbnail of user lillyb17
1 review
3 helpful votes
December 16th, 2017

This wig is GORGEOUS! The style is very nice too, although, I found that there was a little less volume than the picture, the fringes were just the same. The style is quite pretty and when i wear it was amazing!

Service
Value
Shipping
Returns
Quality
Thumbnail of user edithm49
1 review
6 helpful votes
August 3rd, 2018

I ordered a synthetic wig and it took over a month for this to arrive. When it arrived, it had no fixed style and did not look at all like the picture presented nor was the color acceptable. I complained and was told to send the wig back at my cost. Since I had already paid over $100.00 for the order, I refused and FILED A COMPLAINT WITH PAYPAL. Then I was told to keep the wig and select another wig of similar value. I selected a second wig which was suppose to be human hair wig that came with a style according to the picture. The supposedly human hair wig would not take heat at all. It was not a human hair wig. I was asked to dismiss my claim with Pay Pal which i did thinking the 2nd wig was human hair before I took it to my hair stylist. I took both wigs to my hair stylist and there was nothing she could do to make either wig work for me as neither could be styled. Note neither wig had a label inside of it, to designate type of hair. I gave up and decided that I WOULD NEVER ORDER FROM THIS COMPANY AGAIN NOR RECOMMEND IT TO ANYONE.

Service
Value
Shipping
Quality
Thumbnail of user katherinem49
1 review
1 helpful vote
September 13th, 2016

The wig I purchased came exact; y as described with color match perfect. Love it but wasnt aware it was from China,, Got great compliments, hair was true to color and human hair as described, Love it. Ordered another, hope it is equally as great..

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!

How do I know I can trust these reviews about WigSis?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WigSis?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business