I have been using Earthlink cable modem service for at least 15 years or more but recently Comcast bought them out. All of a sudden my cable modem service is laggy as hell. I still get 70mbps on download from multiple speedtest websites but for some reason it is slow as hell surfing the internet even with a new computer.
I called Comcast about the problem. They said that there is no problem on their end but every Comcast/ Xfinity agents told me to exchange the modem to be safe.
To make the long story short. Comcast/ Xfinity force you to rent their routers with a built in modem for an extra $20 a month to get better services. When you connect your own router they deliberately make it slower.
To make it worse, Comcast/ Xfinity limits your connection speed with their cable modems, which was never an issue.
I regretted exchanging my Earthlink cable modem.
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