Frustrating finding certain items but the worse was trying to find a gift card or anything indicating it was a gift if its there seems invisible. Then at the checkout does not state delivery date for sure
Was looking for a couch that had the look of days gone by to use on our small back porch to replace 2 chairs. The samples of fabric came quickly and the ordering process was so easy!
I will buy from you again assuming everything is good with the order. Considering I just placed the order and it is a month away from shipping it's too soon to say if I would give you repeat business. The rest of the experience has been great- including conversations with your representatives!
This is my third purchase, everything has arrived in great condition . Looking forward to the next shipment
My wicker arrived on time and making arrangements to get it to my home was also good. I purchased wicker furniture for my sunroom and it's perfect. I'm extremely happy with my purchase.
Insufficient information to provide complete confidence we are buying the right product. Would also like more of an interactive site to display fabric colors on the furniture as selected.
First rate experience from start to finish; I highly recommend, and would most certainly do business with, these fine folks again.
One of the chairs is missing the front aluminum bar that supports the center of the skirt. MFG defect that should have been caught. The wicker has a uneven puckered shape due to the defect.
Thanks to Rebecca's for researching this item for me. She was great.
A true example of customer service.
Amazing service from the start, I sent for fabric swatches that arrived quickly, once the decision was made on colors and the order placed for the cushions they arrived as stated. Everything has been the best experience you could ask for . I would not hesitate to order from this company in the future. Customer service was above and beyond!
Thank you for the samples and for helping us make our decision :)
The cushion I received was a bit damaged from transit and Wicker took care of the situation to our satisfaction. Will definitely purchase from them again!
I would like to have had the opportunity to expedite my order. I need to have it in place by my brightday party on June 1st. Crossed fingers...
I purchased my egg swing chair from Wicker which I'm very happy with. Great quality, super comfy. My only real negative was the length of time it took to get the product. I guess I should be happy though since the price was great and FREE shipping.
Cushion slips off easily and will need some sort of non-slip material placed under it. The back is too vertical for lounging comfort.
I bought 2 of these stools 4 years ago and now need 2 more. Love them! They arrived much sooner than I expected :) Perfect match to the first 2, and the originals held their color and look brand new!
The delivery time was as posted. All products were very well wrapped and protected. The delivery company was professional and courteous and the driver was professional and helpful (and very personable). I am very satisfied with the delivery and product.
The delivery service was bad. An 18 wheeler, with no lift gate parked in the street. The driver came to the door and said he had a pallet for delivery. He said that if I wanted it he would need a razor knife to open the pallet and my help to get the pieces off the truck. The paperwork stated it was to be delivered by a truck with a lift gate. I had to help unload the truck. If I was not home what would he have done? He said if he did have a lift gate, he would have left the pallet at the end of the driveway, by the street, whether I was home or not.
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