• WholesaleArtsFrames

WholesaleArtsFrames

Overview

WholesaleArtsFrames has a rating of 4.3 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WholesaleArtsFrames most frequently mention customer service, canvas prints, and good quality. WholesaleArtsFrames ranks 3rd among Picture Frames sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    5
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
1
Negative
1
7
See all photos

What reviewers want you to know

Positive highlights

  • I have been buying canvas prints and stretcher bars from wholesale arts and frames for the last few years.

Critical highlights

  • Very poor customer service and inventory status, it is the first and last time I am purchasing from the business.
  • Their stretcher bars and support braces are "dove-tailed" making them easy to come apart/snap.
How would you rate WholesaleArtsFrames?
Top Positive Review

“Excellent product and customer service.”

Wilbur H.
4/29/23

I ordered 4 canvas prints and they came wrapped in excellent condition. You could tell that this company takes pride in what they do. I would definitely recommend them. In fact, I intend to order some additional items from them.

Top Critical Review

“Shipping & customer service are abysmal”

Leslie M.
8/7/23

I ordered 4 xl pieces of foam board from them. My first shipment arrived badly damaged & unusable. I sent photos and clearly described the damage as well as their packing defaults that I believe were the cause. They sent me out a second shipment packed EXACTLY the same as the first with even more damage than the first shipment. Again, I sent photos. I never heard from them again, nor was I ever refunded my $187 dollars.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) stretcher bars (5) canvas prints (4)
Thumbnail of user wilburh56
1 review
0 helpful votes
April 29th, 2023

I ordered 4 canvas prints and they came wrapped in excellent condition. You could tell that this company takes pride in what they do. I would definitely recommend them. In fact, I intend to order some additional items from them.

Products used:
Canvas

Service
Value
Shipping
Quality
Thumbnail of user lfoura
1 review
1 helpful vote
May 16th, 2020

Had an issue but the company resolved it, in a timely fashion. Ive decided to give them a second chance. Thanks for reading my review.

Thumbnail of user deborahs965
1 review
0 helpful votes
August 25th, 2020

First, let me say that the quality of my canvases from WholesaleArtFrames are far superior to other canvases I have purchased from, well, anywhere. I'm not sure how they keep their prices so low, given the superb quality of their product. A+ on the customer service. Very responsive to my questions. I was also pleasantly surprised at the way my canvases were packaged for shipping. They arrived without a dent, scratch or damaged corners. I LOVE that I came across this great seller while browsing the internet. Buy with 100% confidence!

Thumbnail of user randyp182
1 review
1 helpful vote
June 26th, 2020

Great quality and exceeded my expectations. Looks beautiful in my home. Will recommend to friends and family.

Service
Value
Shipping
Returns
Quality
Thumbnail of user renuv9
2 reviews
0 helpful votes
February 12th, 2021

Nice photo of the day but I could do that but iwant some power and the exact date but it is not showing up on a few of the biggest fan of your survey for the biggest fan on a new one and bike car bus and the biggest fan and I could have not received the biggest fan.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tingr
1 review
1 helpful vote
October 20th, 2021

I got three frames from them and it took a while to have them customized. But they came finally and the quality is very high. The price of the frame is very reasonable while the shipping is a little bit expensive. I will buy from them again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davec571
2 reviews
1 helpful vote
August 31st, 2020

Have ordered from this company many times with no issues. One package arrived damaged and they made it right by sending another item. Customer service was great. Will continue to order from this company...

Thumbnail of user pamelam270
1 review
0 helpful votes
November 22nd, 2018

Started a new hobby and needed canvass stretching frames that can be custom sized, that would not break the bank! These guys totally made it happen, Their prices are GREAT, shipping is a bit high... BUT the cost plus shipping for 20 frames was less than 4 frames elsewhere and was flexible in size! Will be ordering more soon! Fast shipping! 4 framed pics below.

Thumbnail of user dong206
1 review
0 helpful votes
September 20th, 2019

Very good experience. I've used them for years but recently I've noticed the quality of workmanship has greatly improved. Better packing so no damage during shipping across the country. All smiles!

Thumbnail of user mindyd36
2 reviews
0 helpful votes
July 6th, 2020

I've ordered two oil paintings of Level B and Level C from this store. The Levels correspond to the descriptions on the website and the quality of canvas is very good.

Thumbnail of user jacquelinew255
1 review
0 helpful votes
August 29th, 2020

I have ordered the 11x 14 mats several times and each time I have not been disappointed. The colors what they show and they are of good quality

Thumbnail of user airinahb
4 reviews
0 helpful votes
May 24th, 2019

As a starting point in art, I am looking for a supplier with cheap products and good quality. I can get it here with good quality and reasonable price. It's worth it

Thumbnail of user meredithm24
1 review
2 helpful votes
February 7th, 2018

I found them online and was hesitant at first to send my treasured travel canvases in to be stretched but process but seamless! They quickly answered all my questions, pricing was 1/3 of all other quotes I received locally and I had my finished artwork back within 2 weeks! Highly recommend

Thumbnail of user grachamb
5 reviews
9 helpful votes
May 27th, 2019

Great quality economy canvases for the price! Shipping was timely. Will certainly be making more purchases in the future.

Thumbnail of user debbies162
4 reviews
0 helpful votes
September 3rd, 2017

I had placed several orders for pre-stretched canvas and 25% where irregulars so I had submitted a review and they had responded and apologized and and they said they will go thru them before they ship them out to me. This time I ordered 160 pieces and only 2 was a little 'edgy' but I can fix that very easily. I love that they come with the removable plastic bag that I can re-use again! Thank-you customer service for keeping your word. I will order from you again soon!

Thumbnail of user vernet17
2 reviews
1 helpful vote
June 21st, 2017

I have ordered from them many times. Totally satisfied. When I did have an issue with a shipment, they took responsibility and corrected it to my satisfaction. The frames that I purchased were specialty frames. They explained that it takes longer for some of the special frames. I have no problem with that. I plan accordingly. I highly recommend Wholesale Arts Frames.

Tip for consumers:
Plan for their lead times if ordering specialty frames.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ameliar31
19 reviews
37 helpful votes
October 13th, 2018

I received my canvases a week ago. I am very pleased with everything. The paintings are magnificent and smell so good. When I opened the box, I was surprised by the painting. It looked even better than I expected.

Thumbnail of user yvonnep11
1 review
0 helpful votes
October 27th, 2016

I like to thank the Wholesale Arts and Frames Team Member, who contacted me about my order. They really value the buyer, they refunded my total order, shipped it, gave me a 30 $ store credit, and i am humbled, thank you for caring enough about my order that you went above and beyond... IMpressed... There are no words i can think of other than Thank You!
Customer For Life! Yvonne

Thumbnail of user carolinet54
2 reviews
1 helpful vote
November 10th, 2018

Everything you would need to make some great art and to display it professionally in an art gallery or just your house. Everything went smoothly when ordering.

Thumbnail of user loranf1
1 review
1 helpful vote
October 2nd, 2017

Wholesale Arts & Frames offers the best art supplies and frames at the lowest prices anywhere in the United States. My art studio is in Seattle, WA and yet when I need to purchase any art supplies or frames or have any framing or stretching jobs completed, I always ship my canvases to Wholesale Arts & Frames in North Hollywood, CA. Their shipping prices are extremely reasonable and their work is excellent and done very quickly.

Thumbnail of user carolyns81
1 review
0 helpful votes
March 24th, 2017

I highly recommend Wholesale Arts Frames in North Hollywood, CA. They are a great frame company providing excellent quality frames with excellent customer service. They truly care about customers and make you feel valued. I recently ordered several 4" ornate wood frames and they are beautiful with excellent quality. When I ordered the frames, I read the website disclaimer saying the lead time would be a few weeks but I definitely can tell you that it is worth it. The frames are gorgeous! Also, when I had a problem with one order, they worked quickly to make things better and treated me with so much respect and kindness. I definitely plan to order more frames with Wholesale Arts Frames in North Hollywood, CA.

Thumbnail of user suer60
1 review
0 helpful votes
March 15th, 2017

The frames I got were beautiful, well made and had a flawless finish. I am very, very pleased. I hope to do lots more business with them.

Thumbnail of user zenam
1 review
0 helpful votes
March 11th, 2016

Very satisfied with the pre-stretched canvas I ordered. I was skeptical because it's a fairly large size (30x40) but it arrived with no damage whatsoever. It's extremely well built too! Shipping time was reasonable as well. This has become my go-to for canvases! Thank you!

Thumbnail of user francesn3
1 review
1 helpful vote
August 4th, 2014

Thank you all so very much for your excellent service! My first order arrived in unusable condition. You re-shipped right away, didn't argue, didn't delay either, and now I have a really nice canvas that will work well for me! I'll be sure to pass your name along to my artist friends!
Thanks again,
Frances G. Naquin

Thumbnail of user michaell82
1 review
1 helpful vote
December 12th, 2013

I love this place. I've been buying my frames from them for a few years now, and I always get great quality at a great price. I shopped around all of Southern California and no one has the selection at the prices they offer. I am fortunate that I can pick up my orders in person, it saves me on shipping costs, and if I have any questions they are very helpful, often bringing out samples to show that I can take home. I usually get the antique gold wood frames, but I just tried the new black polystyrene they offer and I am very happy with it (and so are my clients).

Michael

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From the business

Wholesale Arts and Frames is a manufacturer and wholesaler of oil paintings, frames and home d̩cor, including hand painted art signed by the artist featuring over 20,000 oil paintings and a large selection of frames and stretcher bars, wholesaleartsframes

Company Representative

Thumbnail of user sylviab4
Sylvia B.
Typically does not respond to reviews

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