• WholesaleArtsFrames

WholesaleArtsFrames

Overview

WholesaleArtsFrames has a rating of 4.3 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WholesaleArtsFrames most frequently mention customer service, canvas prints, and good quality. WholesaleArtsFrames ranks 3rd among Picture Frames sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    5
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
1
Negative
1
7
See all photos

What reviewers want you to know

Positive highlights

  • I have been buying canvas prints and stretcher bars from wholesale arts and frames for the last few years.

Critical highlights

  • Very poor customer service and inventory status, it is the first and last time I am purchasing from the business.
  • Their stretcher bars and support braces are "dove-tailed" making them easy to come apart/snap.
How would you rate WholesaleArtsFrames?
Top Positive Review

“Excellent product and customer service.”

Wilbur H.
4/29/23

I ordered 4 canvas prints and they came wrapped in excellent condition. You could tell that this company takes pride in what they do. I would definitely recommend them. In fact, I intend to order some additional items from them.

Top Critical Review

“Shipping & customer service are abysmal”

Leslie M.
8/7/23

I ordered 4 xl pieces of foam board from them. My first shipment arrived badly damaged & unusable. I sent photos and clearly described the damage as well as their packing defaults that I believe were the cause. They sent me out a second shipment packed EXACTLY the same as the first with even more damage than the first shipment. Again, I sent photos. I never heard from them again, nor was I ever refunded my $187 dollars.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) stretcher bars (5) canvas prints (4)
Thumbnail of user shawnettf
2 reviews
4 helpful votes
October 17th, 2023
Verified purchase

Specifically speaking, I placed and order on the 5th of October. I logged in to check for any updates (such as an estimated shipping date, or even an ETA). The representative was very nice and attempted to reach the warehouse for me, but the phone rang and rang. It is a small order and my first order of it's kind as opposed to Amazon supplies.
So, for now I am leaving 3 stars.
I hope that I will be able to update this when and IF my supplies start their journey to me. Like I mentioned, it is just a small order, but I am looking forward to it none the less.

Thumbnail of user randolynf
1 review
0 helpful votes
July 22nd, 2022

I placed a small order on July 9th. I contacted them on the 18th. Was told it had shipped that day. Product arrived the 26th. I liked the quality of the mats it they add to the presentation of my painting. My only issue is the time it took from ordering to receiving my purchase.

Tip for consumers:
Don’t need it in a timely manner.

Products used:
I ordered a mat, a backboard and a plastic sleeve. Have not received them after eleven days.

Service
Value
Shipping
Quality
Thumbnail of user staflingl
1 review
1 helpful vote
November 17th, 2020

I was a little confused by their website. The product wasn't what I expected. If you have questions give them a call and see if there is a cheaper version of what you are looking for. If you aren't happy they will contact you and work with you.

Thumbnail of user joeb111
1 review
3 helpful votes
April 19th, 2014

I ordered matboard and backings.
+Very good prices on the matboard, best I found on the web.
- Limited color options.
- Will kill you with shipping cost.

I'll shop around next time.

Thumbnail of user sylviab4
Sylvia B. – WholesaleArtsFrames Rep

We are proud to offer the BEST PRICE GUARANTEE: http://www.wholesaleartsframes.com/BestPriceGuarantee.htm

Our price is ALWAYS THE LOWEST IN THE U. S and we beat any written offer.

We apologize if the shipping seemed high- we just charge actual UPS rates.

Do not fall victim to other companies who offer free shipping, but charge you at least twice as much for the goods.

We will gladly email the customers invoice for anyone to see that our price (even with the shipping) is the lowest in the U. S!

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From the business

Wholesale Arts and Frames is a manufacturer and wholesaler of oil paintings, frames and home d̩cor, including hand painted art signed by the artist featuring over 20,000 oil paintings and a large selection of frames and stretcher bars, wholesaleartsframes

Company Representative

Thumbnail of user sylviab4
Sylvia B.
Typically does not respond to reviews

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