• Whole Foods Market

Whole Foods Market

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Overview

Whole Foods Market has a rating of 2.83 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Whole Foods Market ranks 1st among Gluten Free sites.

  • Service
    28
  • Value
    27
  • Shipping
    8
  • Returns
    11
  • Quality
    22
Positive reviews (last 12 months): 11.5%
Positive
3
Neutral
2
Negative
21
13
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What reviewers want you to know

Positive highlights

  • They have quality products, good customer service was super helpful.

Critical highlights

No critical highlights yet

How would you rate Whole Foods Market?
Top Positive Review

“Whole Foods Market”

Khoa C.
3/29/24

Whole Foods Market is my preferred grocery store for its commitment to quality, sustainability, and variety. The store offers a wide selection of organic and locally sourced products, including fresh produce, artisanal cheeses, and gourmet prepared foods. While prices can be higher than conventional supermarkets, I appreciate the transparency and integrity of Whole Foods' sourcing practices.

Top Critical Review

“Giving Up on Whole Foods”

Steven M. R.
2/3/24

Whole Foods in DC. Trying to force everyone to use self-checkout which my wife and I have tried and hate. Only one live cashier. We just had 35 min wait to checkout with only two people ahead of us! We used to do 95% of our shopping at WF at about $200 a trip. Now, we do about 5% there, if that much. No longer willing to pay extra high prices for extra poor service. Having only one cashier is poor business.

Reviews (86)

Rating

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Reviews that mention popular keywords

customer service (5)
Thumbnail of user parrmark42
1 review
0 helpful votes
August 23rd, 2023

Bakery man went out of his way to find a dessert. It was not in the case was very surprised. Still have good service at some places Whole Foods recommend.

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Thumbnail of user valeriew553
1 review
0 helpful votes
November 13th, 2022

I wanted to write a review about the Seafood Department at Whole Foods. Living in Illinois (shop at Kildeer store) it is very difficult to purchase good quality fish and seafood from grocery stores. I have for several years tried several competing stores but always end up back at Whole Foods. My experience at other grocery stores has been smelly fish that they tout as fresh. I return it. I have Never had an issue with any of the fish and seafood I have purchased at Whole Foods. And the employees are very helpful. They have multiple ideas on preparation and what to choose. The pricing is higher but it is worth it for the quality and service.

Products used:
Variety of fish and seafood.

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Value
Quality
Thumbnail of user terryb1287
1 review
0 helpful votes
August 29th, 2022

The refuse to put olive oil on the salad buffet, but their junk salad dressings are fine. Olive oil is one of the healthiest foods you eat, but noooo...
The customer service at whole foods littleton is pathetic. The meat counter has less to choose from and prices are ever higher. The coffee bar is gone. McDonald's serves better quality and healthier food than the hot food bar. As soon as I generally find something I like, they move it or discontinue it.

I used to do all my shopping at whole foods. Now I am done with them and hope they go out of

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Value
Quality
Thumbnail of user keithr348
18 reviews
6 helpful votes
March 15th, 2021

Whole Foods Market is one of my favorite stores. It's a wonderful shopping place. There's still somebody there, and they're both very polite and willing to help. The shop is nice and clean, and I appreciate the choice of merchandise. At the checkout, they are still very efficient and ask if you have located anything you want. The atmosphere is really pleasant.

Thumbnail of user carolynn193
1 review
0 helpful votes
December 14th, 2021

Love this store! Excellent Covid 19 safety. Lots of Choices for your diet food or regular grocery. Organic & keto friendly all are in one store. Little expensive rather than other grocery store but who love to buy organic & diet products. Very fresh & bakery items is tasty. High quality is the name Whole Foods.

Service
Value
Thumbnail of user deanv55
8 reviews
0 helpful votes
December 8th, 2021

When the corona hit the world I understood that i can't go to the food markets safely, so I believed that the best idea would be applying to online food markets which would offer the delivery of food to your house. So I started to seek for proper companies which would help me in this situations. I found this one and actually, it has already passed for more than year and a half and i still continue buying food here. The food is awesome and the staff in this store is very polite and responsive. I have never faced bad food working with this company.

Thumbnail of user ilenes21
3 reviews
1 helpful vote
September 13th, 2020

Left Instacart after 5 missed deliveries and switch to Whole Foods. Much much better. There prices seem better since Amazon took over.

Thumbnail of user chiyoj
15 reviews
4 helpful votes
May 11th, 2021

I like this place specially for neat and clean and also proper arrangements. Staffs were nice and helpful. Fresh fruits and vegetables. Always like this place.

Thumbnail of user joeyw32
3 reviews
4 helpful votes
April 5th, 2019

I love this supermarket. Products are excellent, especially I like chocolate and other sweets. Can't live without it! Service also has very fast delivery which is a BIG PLUS.

Thumbnail of user tonnyj3
2 reviews
0 helpful votes
October 26th, 2018

Excellent products, especially their dark chocolate choices! Very fast delivery! The products are always delivered undamaged, well packed and in highest quality. The taste is delicious and unique. I like eating healthy products for such a reasonable price. I highly recommend this store!

Thumbnail of user haleyc1
6 reviews
12 helpful votes
January 25th, 2019

Wholefoods is the only supermarket I shop at. The huge selection of healthy and organic food is superior to none and I know that the food is actually healthy for me and my family. I also find the customer service very good. I definitely recommend Wholefoods for anyone looking for a large selection of organic food.

Thumbnail of user ericac80
6 reviews
9 helpful votes
October 10th, 2018

Whole Foods dark chocolate almonds are one of those things you crave every single week! I haven't stopped thinking about them since I moved 3 hours away from Whole Foods! Their other products are great as well, just a little more pricey for the organic/gluten free items... but that's anywhere you go!

Thumbnail of user alexv65
7 reviews
35 helpful votes
April 12th, 2018

Seems like they are getting a lot of flak for being bought up and I know that they have an impact on local economies but between Ralphs and WF my world is covered. I get my daily stuff at Ralphs and my herbals/GF foods at WF. Until local groceriy outlets upgrade with quality GF choices then I am going to remain a faithful customer to WholeFoods. Thank you!

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Thumbnail of user billb524
2 reviews
1 helpful vote
October 18th, 2018

Excellent products, fast delivery! The products are always in highest quality and they taste delicious. I like knowing that I am eating healthy products. Great value for money! I highly recommend them.

Thumbnail of user ameliar31
19 reviews
37 helpful votes
September 11th, 2018

Top-notch customer service. The products are a bit overpriced but, for instance, you are sure that you pay for fresh, not genetically modified and organic vegetables. To my mind, it is better to buy less food but of the highest quality.

Thumbnail of user suzannem13
4 reviews
27 helpful votes
May 5th, 2016

Top notch customer service. Yes, overpriced. I appreciate the selection of organic produce along with aesthetic of their stores.

Thumbnail of user kanjik
10 reviews
11 helpful votes
January 28th, 2016

Never break expectation of consumer so far. But still need to move in up scale for this store.
I bought one reading glass but temple is tooooo long and I never miss it I got a misproduct purchased.

Thumbnail of user danim27
2 reviews
2 helpful votes
October 9th, 2016

Love this place. A wide range of good healthy selection. I tend to shop here frequently:=)

Thumbnail of user genem26
2 reviews
7 helpful votes
November 30th, 2015

Great products, some of them are actually less than at other stores, but overall l quess you get what you pay for.

Thumbnail of user jamesw369
5 reviews
3 helpful votes
November 15th, 2016

Get all my food here
I do not eat meat
So I do not know how that is
But all else in store is super

Thumbnail of user stephanies71
5 reviews
2 helpful votes
April 4th, 2015

A little pricey but I love the variety of diverse (good / healthy) foods.

Thumbnail of user sarag19
3 reviews
6 helpful votes
December 11th, 2013

Extremely satisfied every time I walk out of Whole Foods. My boyfriend jokes and calls it "whole wallet", which I have to agree, it is a bit spendy. However, I believe you pay for quality and their foods are definitely high quality. I mainly buy essential oils and beauty products, along with deli treats. There is always someone in the beauty isle willing to help me and many have given me really good ideas about creating my own beauty products. Really pleased with their service and products.

Thumbnail of user verdellc2
30 reviews
11 helpful votes
April 6th, 2016

You can get organic foods and be sure this is what you are getting at your grocery store a little high but wroth it

Thumbnail of user tammyw35
25 reviews
3 helpful votes
October 13th, 2016

LOVE ORGANIC & NATURAL PRODUCTS. BEST PLACE EVER

Thumbnail of user jenniferf35
7 reviews
6 helpful votes
May 18th, 2015

They have always been willing to look to see if they had the product I'm looking for over the phone before I get there. Once I'm there, I've always found staff are asking me first if I need assistance before I even have a chance to ask for assistance. All in all good store with good service!

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About the business

Are you hungry for better? When it comes to what we put in and on our bodies, Whole Foods Market? Believes the full story of those products is important as we make our choices. Join us as we encourage others to celebrate what the Earth gives us with re...

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