GO to Freshthyme, Natures Grocers, both nearby or one of the Local coops. For price, selection, MUCH Better Service, and companies that are involved with the community.
RUN AWAY, RUN AWAY!!
- Monty Python
I sent Whole Foods the following email to customer support at Whole Foods: I purchased a tritip roast from the Wayne Avenue store last week. I prepared the roast and it was inedible. I went to the store today with my receipt and the label from the roast. I am curious why the person in customer service could not just refund my money directly. She had to put weight on the scale to reach the weight of the roast to refund my money. If I had brought the meat back in, the weight would not have been correct anyway. I have never seen such an inefficient way of returning an undesirable product. No other store does this. I am hesitant to purchase meat again from Whole Foods with this silly return policy.
This is the reply that I received. I am incredulous!:
Hello. Thank you for contacting Whole Foods Market. I am very sorry to hear about your experience with returning the meat at the Silver Spirng store. The reason the store needs the meat to be physically weighed is due to the high price of meat making it easy for people to take advantage of the return policy. Please know that we take every complaint seriously to ensure that our customers feel satisfied with their shopping experiences.
I WILL NEVER BUY THE SUCKY MEATS AT WHOLE FOODS AGAIN!
Customer Questions & Answers
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business