Wheelfire

Was told there was no way i only received 3 wheels matt basically called me a liar said if I returned them i would be charged a 20% restocking fee plus the cost off missing wheel. They tried to fix this in no way. Make sure u read all there reviews this company sucks

I ordered a set of wheels and tires waited at the house all day to signed for they 3 of the tires showed up called fedex they Said the last one would be there tomorrow so my Friday and my Saturday is wasted. Not done yet. I get a txt from fedex at 11 at night saying it will be Sunday before I get the last one. I will never order anything else from here ever again.

These guys are awesome for wheels. If you have a Jeep and want to trick it out with some great wheels, they have plenty of options. I like how they make sure that the wheels you order are the wheels that will fit your Jeep.
I give them all the stars and thumbs up for great selection and awesome prices. My Jeep was great before, it's even better now. They are probably good with car wheels too.

Website says 7-10 business days for the order. In 5 weeks I have received on 1 email concerning my order placed 5 weeks ago. I get it. COVID has caused whooping times to increase, but NO communication to the customer concerning your order is unacceptable. Would not recommend purchasing from them.

Okay 1st off Matt was awesome! Had some issues with the offset of my Asanti wheels at 1st. Matt assured me and fixed the issue as if it was his vehicle! Meaning the 2front wheels received some damage with installation because of the offset. Matt took those 2wheels back and got me 2brand new wheels in great time! My Audi A7 looks amazing! This is the only place you should shop for wheels! Yooo Matt tell ya boss i said "Raise"! O did i mention. 22x10.5 all around!

Wheelfire took money from several people and didnt deliver anything. Wont andwer the phone or email after taking irders

I ordered some tires and TERRIBLE! It said I would get them within 3-10 business days and 3 weeks passed and I wouldn't hear anything from them I called multiple times and they would lie about shipping my tires telling me they would ship them the next day and nothing would ship. I called 3 times until the 3rd time when I called it was when they actually provided some information about my tires, but as a customer I don't think you need to call so many times to ask about the same thing and they not telling you anything. Would I buy from this company again? ABSOLUTELY NO.!

Who sends out 4 wheels separately when it's bought as a package? So 2 weeks after I paid for my order I finally got tracking numbers... YES number(s)! 4 of them. So finally I got one on Saturday, then another today (Monday) still waiting on the other 2! What a hassle when your not home all the time to wait on FedEx and sign for them. The 2 I have got are nice but this company has some kinks to work out. Will not do business with them again.

1st time ever ordering tires and rims online. I chose wheelfire they do they did not disappoint. Very prompt on answering all my questions and concerns. Always very kind and curious on the phone. Shipping and tracking was very painless. I was extremely happy with the fitment and look of my rims and tires. I would highly recommend giving them a try.

I looked around for a set of wheels and tires and went with wheelfire despite good experiences with tire rack in the past. The wheels - well, they are fine and just what i ordered. Why wouldnt they be... tires, they develop flat spots when sitting for 12 hours or more, certainly not wheelfires fault but i would never buy falkens again and would stick with contis or goodyear. I ordered my wheel/ tire package online. Seemed ez enough and included a $100 discount. Called back the next day as i did not see the tpms on the online order status - my fault. Someone there took my order and said no problem. I guess they could not add the charge to the original paypal sale so i got a call about making payment within a couple hours. In of itself that is not a problem however that is the only time they ever called me that quickly - cause they wanted the money. I was told within 10 days my package would ship and i would get an email with tracking info. I was not too worried about the sale going out by 10 days as i was mounting myself and weather was still bad here in the northeast. But about 10 days in i checked my online account - there was none. So i immediately called and was told their server was hacked and that info was gone. It also never went back up. Luckily i printed copies while it was still available. Also had my paypal receipt. I was told no important customer info was leaked. Asked about my order which i had been told to expect delivery already. Was told they would check and call back... of course they never called. Gave em several days and i called them. Turns out the distributor they thought they were getting the wheels from did not have them. Guess if i hadnt called they never would have realized this until i did - piss poor follow up and logistics. I was told no problem they would get else where. I told them that is ok just keep me in the loop. Surprise! They didn't. 10 days later i am calling them again. Guess what, they still did not have the wheels and couldn't get them from the second distributor either. So, i am put on hold while they call around and locate two different places that each have a couple wheels. They will order that way and say they should have them and ship the package to me the following wednesday for a friday delivery. I explain to them that again, no sweat, just keep me in the loop as i work for a hospital and cant just call in on Friday to be home to sign for the delivery. "Fred" assures me he will call me when they get the wheels. Another surprise, not really, i get no call but on tuesday i get a fedex email the order is coming friday. Luckily i have taken off friday to be home. Odd that fedex seems to be more concerned about letting me know about the tire and wheels than the company i bought them from... thanks fedex! On Friday i get three wheels with tires by 9am and the last one shows up in a different ruck at 4pm. Cant install until saturday and did it in the rain. Not wheelfires fault - wait, yes it is was, cause it took them over a month to get me my order and only then because i called them twice to see where in the hell it was! That is not an ez experience. Here is the kicker(S) - i was missing one of the center caps. Took amost 4 weeks to get that and several phone calls - no surprise. I also had to contact paypal and start a dispute because they never gave me the 100 discount. They moved relatively quick once they got word there was a dispute - and, surprise, contacted me about ending it right away. REALLY! Additionally, none of the hamaton tpms had ever been programmed with the info for my vehicle. They were installed blank. I checked 4 places by me none of them could help me due to the brand hamaton. When i called wheelfire they said AGAIN, no problem - yeah, it is a problem. They tell me they will have hamaton contact me and figure out how to solve the issue, they never said they were not programmed but told me dont worry hamaton is geat to work with and worse case scenario they will loan me a unit to have my car learn the tpms they installed. Here is a real surprise... no one from hamaton ever contacts me either - hamaton or wheelfire?. A week later i call hamaton and the tech says they should be programmed but he will add me to the loaner program and i will get a loaner unit in a week to week and a half. Of course i never do. Ended up buying one on the cheap from ebay and calling them back to assist with cloning my old one, which luckily i still had, and then programming that to the new ones. It is too bad. Never got nasty or mad with these guys just asked to be kept in the loop and treated right. They simply could not do it. Cant recommend doing business with them as it is not worth the aggravation nor the time for the savings you will reap. Certainly NOT EZ like they advertise on the site. You can find the same stuff elsewhere for just a little bit more. Too bad cause now that it is summer i am getting a new wheel tire set for my vette and my daughters vw. Look to tire rack or victoria tire - had fault less service from both of them in the past

A month later, no wheels, no tires, no emails, no phone calls. They ordered my wheels from the manufacturer TWO WEEKS after I ordered them from their website AND they ordered the wrong size tires. $#*! recommendations, I will actively discourage people from buying from them.

I purchased rims, tires, tire pressure sensors, and wheel locks from this business. I called them multiple times after I placed my order because I had a feeling that I had to stay on them to make sure my order is correct when I receive it. I waited over the 7-10 days I then called them to see what's going on. They stated my order will be delivered on Saturday which was 2days later. Still didn't receive it on Saturday. I called that following Monday (where is my order?) Then stated I thought you were picking them up that day. If you order online it's automatically being delivered if you choose that option. Needless to say I had to travel 75 miles to pick it up, in order skip the incompetence. With no compensation from them for picking it up. Then they promised me that if I have any problems with the tire pressure sensors they would have me go to a shop closest to me to have it reset( a lie still didn't happen after numerous calls. I will never order from this place again.

Do not ever order from this website, I have did not receive wheels or refund yet. I canceled the order. I have read reviews from customers and the 3 weeks waiting and very poor customer service is real. This company should be sued for deceptive business practices and put out of business. What kind company does business like this? I asked for a refund a week ago was told it would take 24 to 48 hour and I emailed them and haven't got any response yet. Of course the infamous trick of wheel not being in stock but the website did not say there where out of stock. Now there closed or have phones line turned off I think that this is a con website or poor home based business scamming customers with drop shipping. They may have wrote the good reviews there self or have fake people writing them. This is a crime what you are doing Wheelfire. I called and spoke to a Matt who said he would process my refund, and would send me a email last Thursday. There is a big pattern of deception here just read the reviews and go the better business bureau. This fake company doesn't deserve one star on behalf of all the customers that are suffering with your nonsense. Shame on you wheel fire. I will be calling the attorney general and filing a complaint if I don't get my refund and what I was told soon. Your business should not say open and your phone line say your closed. There is something very very wrong. This company needs to be investigated for taking advantage of consumers at a time like this. I will never order anything from u again very very suspicious. Very disappointed customer. I need my refund. I sent u and email also no response. Horrible experience

They always give you a call to verify your order. Always a pleasure to work with and I've never had problems with them. I've ordered 3 sets of wheels over 4 years and they come perfect every time.

Ordered and received another customer's order. I was told I had to repack the wheels/rims with using their instructions. Then they sent me other instructions and I had to repack them again and dropped them off at FedEx instead of waiting for FedEx to pick them up to speed up the process. I was then told that my correct order was to arrive to me in 2 days which ended up being 4 days. Now when the shop tried to put the rims/wheels on, the bolts didn't fit. They offered to ship the correct bolts overnight which was not an option because I was tried of all the mistakes they made and ended up buying the bolts from the shop to end the nightmare. When I asked for any type of compensation, they said they were going to work something out, never heard from them again.

Do not buy from these people.

Purchased a set of wheels and tire on 1/30/19 and seven moths later a tire cracked on sidewall that could have caused injury or death had it not been noticed. Wheelfire proceeded to blame me for tire pressure low but I never ran them low and my car monitors tire pressure as well as I do monitor myself weekly. They the proceeded to blame manufacturer (Lansail Tires). Lansail offered to send me on tire but I have to pay for shipping as well as dismount/balance. Trash customer service as well as products.

I have done a Road Hazard Insurance Claim over 2 1/2 years ago. And they still have me waiting for a replacement and refuse to refund me. And just keep me waiting for nothing. I think they are hoping I forget. Regret purchasing from this company.

Over the past 12 yrs I have gotten many wheel tire packages. Always on time, and no problems at all.

I ordered February 26th and its march 15 None yet so much for the youll have in ten days? How about calling me and telling me you dont have in stock and what the time frame for ordering would be to give me the option of maybe picking something you do have in stock. Ive already paid one payment on something god only knows when it will ship
Soon i will be asking for refund of the 2,440 dollars i spent

Ordered wheels and tires. Said they were in stock now 3 weeks later still no wheels and tires.

Very slow. They say 3-10 days for shipping it has been 14 days and still no email saying they shipped. I know Im impatient but 2 weeks and still havent shipped? It should not take that long

Great customer service! The representative Matt was awesome! He helped me with an issue with my order. Got the issue resolved for me. I appreciate his help. Thank you Matt.

I was looking to order from wheelfire. Before my order was processed, they called to verify that the wheels and tires i wanted may rub and additional lift or modification may be needed. There was another company that quoted me $600 cheaper. I called wheelfire back to see if they could match the price. They could only match upto $500. Because they where professional and easy to work with, i went ahead with my order thru wheelfire. I received my wheels and tires within that week and they were nicely packedged and clean. I would recommend buying from them