About the Business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything was amazing and extremely helpful staff. The community is also great,amazing prices and lightning fast delivery
I wanted to express my absolute delight with the keyboard I recently purchased from your store. The tactile feedback is exquisite, making typing a true pleasure. The keys are responsive and well-spaced, allowing for a seamless and efficient typing experience. The ergonomic design has significantly improved my comfort during long work sessions, and I find myself typing with greater speed and accuracy.
Ordered this barebones kit for my first custom build. I love the quality and feel of this board. I paired it up with some Akko V3 switches and did some basic mods for a nice smooth sound. Would definitely recommend!
No issues with Whatgeek but the KB16 is a ridiculous piece of kit. It looks great and it's well built but the instructions provided did not produce any results. Pretty ironic that a tool that's supposed to boost productivity has wasted several hours of my life before managing to get it to partly work. After hours of research, attempted solutions and even editing the Json file, I managed to get it to partly work in VIA with limited results. The Via software is horrendous, I've had slightly more success with Vial but only marginally. Macro's saved to the device work on occasion but after a short period cause all sorts of weird goings on with my pc. Whilst Via isn't great, I'm fairly convinced this is down to poor product support from DOIO. Not impressed.
Very happy with the product and packaging. Had rto wait a little longer for delivery, but all good. Very happy!
This was the best price I could find on it at the time. The shipping was slow, and the tracking didn't work at first. After contacting them for an update, the tracking did work.
The support people were great about keeping me informed about the status of my purchase. Took off a star because of the time it took to deliver which I understand is out of your control.
I don't even have the product and they are asking me to describe the experience. A joke right? I will never order from them again.
Spoke to an adviser who answered my questions, ordering the product was easy and it was delivered in the time frame.
This is my 2nd time ordering from WhatGeek. Although I haven't received my order yet (ordered on 11/28 and it is now 12/12), WhatGeek support has been nothing but great.
If id known it was going to be shipped from the other side of the world with no shipping updates I'd have ordered from a different site.
Took a bit of time to deliver due to high demand and Christmas season but overall experience was great including the device itself
I love my product. And I had one problem but customer service was best.
Beautiful design. The battery level display is very useful to know when to charge. There're 2 options to connect: BT or Wireless 2.4. Colorful and standout. Not 100% transparent. Not sure if I received correct one. But, it's worth every penny.
It's been two weeks, and still the tracking number says not found in the system. My rating here is simply a reflection of being asked to review a company and I'll I've done is hand them money with nothing to show or track
I am a first time buyer. I received the item on time as promised, installed and tested the product in great working condition. Great customer support. Thank you.
Great customer experience, support was very helpful and the shipment was quickly delivered from China to Europe (only around a week).
I received the product within a reasonable time frame, at a very good price and in perfect condition.
The option for next day shipping only means next day warehouse? Like, it leaves the warehouse tomorrow? It still takes two months to reach my country? What!
Easy shopping experience with free shipping
Waited 3.5 weeks for my order to arrive despite choosing dhl express shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members