business logo of WhatGeek

WhatGeekReviews 1,234

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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812 reviews
Maine
1 review
0 helpful votes
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Great product but a long wait
January 29, 2024

The keyboard is amazing and the quality is even better than what I expected but the waiting period was not what the website lists which is 7-15 business days after placing the order.
I ordered on 11/27 (the item said it was in-stock) and didn't receive any shipping information or a notice in a delay until 12/20 when I reached out to customer service and got back that the item was out of stock but, didn't give me any time frame on when it would be stocked. I finally received my order on 1/5.
I understand the holidays are very busy but, the lack in updates was concerning.

Date of experience: January 22, 2024
Alaska
1 review
0 helpful votes
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It's so freakin fun!
January 21, 2024

I love my Miyoo Mini plus! It's so awesome! I play pokemon games on it all the time!

Date of experience: January 21, 2024
Germany
1 review
0 helpful votes
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Great hardware - no software - no support
January 26, 2024

I knew a 40% keeb would require customization of keys in order to make it work.
BUT: No zmk/qmk support, software in chinese and really dissatisfying to use, support does not help further.
This leaves me with a keyboard i cannot type "." and ":" with...

Date of experience: January 19, 2024
Pennsylvania
1 review
0 helpful votes
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Review
January 17, 2024

Deliveries came as expected and in great condition.

Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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Looks and feels good to type
January 17, 2024

Good. But the software driver was complicated to find. Ended up contacting customer support for assistance which were very helpful.

Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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Gorgeous keyboard that needs a few improvements
January 17, 2024

Great keyboard overall -- looks gorgeous, lcd works great, keys sound and feel good. Just a couple things i'd keep in mind before buying: firstly, the battery life isn't that impressive; it drains relatively fast and charges very slowly. Second, my lcd came with small scratches across the screen, and i've noticed that you'll get a tiny black bar between your gif and the edge of the screen even when you use the suggested dimensions. Lastly, the knob has a tendency to get stuck, where it shows more resistance than normal when rotating, and becomes very difficult to press when selecting an option. Overall, could be improved in some places, but i'm very happy with what i got for the price.

Date of experience: January 17, 2024
GB
1 review
0 helpful votes
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Anbernic 353M
January 17, 2024

Great product and reasonable delivery time given the travel distance.

Date of experience: January 17, 2024
New York
1 review
0 helpful votes
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Expedited shipping is 3-5 business days and I placed my order on 12/16/23 so I could get it by Christmas and it didn't arrive until January 4th. I was not pleased with this since it was a Christmas gift. I reached out multiple times for shipping updates and I didn't get a response until 12/24/23 when they informed me that they were out of stock of the color I ordered.

Date of experience: January 16, 2024
Colombia
1 review
0 helpful votes
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The best Keyboard I've had
January 16, 2024

Coupons were really useful, I paid for fast shipping. It took a little longer than what it said I should expect, but arrived in perfect conditions and was spotless.

Date of experience: January 16, 2024
New Hampshire
1 review
0 helpful votes
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Great keycaps!
January 16, 2024

The keycaps are really great quality, and my fiancee loved them for her keyboard - she's running a Corsair K70 Max :)

Date of experience: January 16, 2024
GB
1 review
0 helpful votes
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Well priced fast delivery
January 15, 2024

Happy
Great they had PayPal order with. Confidence

Date of experience: January 15, 2024
California
1 review
0 helpful votes
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Software not working
January 15, 2024

I've tried to download the manual and the software for the Mac and it doesn't work.

Date of experience: January 15, 2024
Canada
1 review
0 helpful votes
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DHL is the worst to deal with in terms of their communication, website, explanations of whats happening etc etc

Date of experience: January 15, 2024
GB
1 review
0 helpful votes
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No complaints.
January 15, 2024

Item arrived quickly and in good condition. Simple and efficient.

Date of experience: January 15, 2024
California
1 review
0 helpful votes
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Great Gift!
January 15, 2024

Daughter just loves it! Smooth keys, Well made. Thank you!

Date of experience: January 15, 2024
GB
1 review
0 helpful votes
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Great product, easy ordering
January 15, 2024

Ordering was easy and the product is great! The only criticism is that the expected delivery time could have been clearer.

Date of experience: January 15, 2024
Saudi Arabia
1 review
0 helpful votes
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Excellent
January 15, 2024

Fast shipping arrived in two weeks well packaged only the corners of the box had small damage the keyboard is amazing and sounds satisfying

Date of experience: January 15, 2024
Arizona
1 review
0 helpful votes
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In the beginning there was no communication
January 12, 2024

It was hard o find out when merchandise was coming….so this was different than most of the sellers of electronic goods.
When the keyboard arrived it did not say sender was What Geek so we didn't know who it was from. Please give clear communication on shipping dates

Date of experience: January 12, 2024
Netherlands
1 review
0 helpful votes
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Good experience
January 12, 2024

Item arrived before Christmas. Work fine. No problems.

Date of experience: January 12, 2024
Missouri
1 review
0 helpful votes
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Received my switches that were over lubed and either typed 3 letters every time I pressed down on one or didn't type at all. There was something wrong. I'm using the same keyboard right now that I used with those switches and it works great, as it always has. Sent them back with USPS, and shipping them back costed me $30! All in all, I got my money back but they didn't give me my money back for shipping. If their Chinese workers they are paying 4 cents an hour to knew how to lube switches, this would have been avoided.

Date of experience: January 11, 2024