business logo of WhatGeek

WhatGeekReviews 1,233

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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812 reviews
GB
1 review
0 helpful votes
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Faultless as always
October 10, 2024

My 2nd purchase and again a flawless experience. Good selection of fine geekdom, excellent pricing, informative delivery process and amazingly quick considering being shipped from other countries. Goods arrived in perfect condition and have a great time with them.

Date of experience: September 30, 2024
North Carolina
1 review
0 helpful votes
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Pleasantly surprised
October 7, 2024

I took a chance to order from WhatGeek, and I am ecstatic to see the fantastic quality of everything. I will be ordering again.

Date of experience: September 27, 2024
Albania
1 review
0 helpful votes
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Really awesome!
October 6, 2024

Everything turned out perfectly. I ordered a Leobog keyboard; very happy with how quickly it arrived. The keyboard is great

Date of experience: September 25, 2024
Poland
1 review
0 helpful votes
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Nice and easy
October 4, 2024

Fast and clear shopping.
Found what I was looking for in a good price with shipping and Simple bought it.
Shipping was fast and packege was on good shape.

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Pretty Nice
October 4, 2024

I enjoy the keyboard and it definitely is a dream for me. I only had one minor issue with my A key sensitivity but that's something that can be fixed with key switch lube. I appreciate that it comes with many other switches just in case too, but overall nice keyboard.

Date of experience: September 24, 2024
GB
1 review
0 helpful votes
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Great product and fast delivery!
October 4, 2024

Fantastic product and service. Delivery was very fast from China.

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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Brilliant company, reliable and responsive
October 4, 2024

The company responded fast with my question and the delivery of my RG Cube was fast and at a brilliant price. Would defo continue using Whatgeek

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Got what I wanted, long time to get here
October 3, 2024

I got a keyboard and mouse and mat combo for my boyfriend as an anniversary gift. Products are great. Placed my order a week before our anniversary but it didn't come in until three weeks later almost a month. Products come from China, so keep that in mind.

Date of experience: September 23, 2024
Washington
1 review
0 helpful votes
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Amazing keycaps, beautiful
October 3, 2024

I bought these to put on my 60% keyboard, and there were enough key variations to fit (my right alt,fn,and ctrl key is the size of a normal character key) Super glad there was enough options to fit my layout. They feel nice and look awesome

Date of experience: September 23, 2024
Australia
1 review
0 helpful votes
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Ok hardware, software needs support
October 3, 2024

Ok hardware, software needs support - product is well built, the software side of things requires a bit of intuition and playing around to make work with very little support or documentation (if relevant, it's lacking)

Date of experience: September 23, 2024
GB
1 review
0 helpful votes
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RG35XX SP
October 3, 2024

Brilliant little device! So nostalgic! Really happy with the purchase!

Date of experience: September 23, 2024
Florida
1 review
0 helpful votes
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MAONO GamerWave DM20 Gaming Microphone
October 3, 2024

Mic works better than last mic i had (a razor im not sure on exact model) and was less expensive. Buying experience was great, price was great, and the product had no delivery issues and was packed nicely.

Date of experience: September 23, 2024
Saudi Arabia
1 review
0 helpful votes
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Thanks
October 3, 2024

All great best price.
Good customer service and amazing products.

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
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PELADN Link S Docking Station e-GPU Dock
September 30, 2024

I decided to purchase this dock after purchasing a dud from Amazon. I have no complaints at all with this dock. This is my first egpu rig, I paired it with a Merc319 RX 7800 XT. It performs flawlessly.

Date of experience: September 20, 2024
Germany
1 review
0 helpful votes
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Customer support doesn´t answer my questions...
September 30, 2024
Updated review

I ordered the keyboard and didn't receive any notifications about the status of the order. I asked the support three times where my order is right now, but received no response. Eventually, I even politely requested to cancel the order. This is possible on other Chinese marketplaces and even other online stores that sell keyboards, but not here. In the end, the keyboard is great, but a simple reply from the support team would have been appreciated.

Date of experience: September 20, 2024

Would be nice to show the ammount of money to pay in...
July 2, 2024
Previous review

Would be nice to show the ammount of money to pay in the currancy of the country/region.

Date of experience: June 22, 2024
GB
1 review
0 helpful votes
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Brilliant
September 30, 2024

Brilliant service and arrived in time! Would definitely use this site again!

Date of experience: September 20, 2024
Germany
1 review
0 helpful votes
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Great product
September 30, 2024

Delivery is fast, item received is in good condition

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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So cute & smooth
September 29, 2024

Shipping was pretty fast and the mouse is worth the price. The color and look is super cute but it super smooth as well.

Date of experience: September 19, 2024
Utah
1 review
0 helpful votes
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Terrible customer service.
September 27, 2024
Updated review

I have contacted this company over 8 times requesting a refund and they never replied to me. Even reached out on social media.

Date of experience: September 17, 2024

They never replied to my return request.
July 27, 2024
Previous review

I purchased a keyboard through what geek, and everything was fine. Fairly quick delivery, nicely packed, worked right out of box. HOWEVER. After purchasing it i experienced a family emergency and suddenly the money I had dropped on this keyboard was putting me in an unnecessary bind, so I sent a request for a refund, only maybe 13 days had passed since it was delivered. Received no response. Waited a few more days and sent another return request, still no response. So now 30 days have passed and I'm outside of the return window and I'm very disappointed in how it was handled. Still have not heard from anyone.

Date of experience: July 17, 2024
Netherlands
1 review
0 helpful votes
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Great prices for great quality
September 26, 2024

It took a while for the products to ship, but once they had they arrived very quickly and I'm very happy with my items

Date of experience: September 16, 2024